Guest User
August 14, 2022
We used all-inclusive on a family trip for three generations. The good points ・The dinner and breakfast buffet was very delicious. Everything was delicious and the drinks were plentiful. Since it was all-inclusive and included alcoholic beverages, I was able to drink Isojiman. There were queues for sushi and rice balls, so I waited for quite a while, so I thought it would be nice to have two craftsmen who make sushi and respond flexibly.・It's a fairly old facility, but I felt that they were doing their best while renovating.・I was able to participate in 3 games for free at the fair at night, and I enjoyed it with my children.・We were able to take a break with snacks, alcohol, and juice in the lounge that guests can use.・I enjoyed the kids space, outdoor activities, and sweets and juices at the cafe in the forest. Disappointing point ・Large queue at check-in. There were only 2 reception staff (2 locations), and I had to stand and wait for a long time. Even when my mother, who has bad legs, sat down, nothing happened, and my family immediately supported her. It may have taken more time than usual because there were many people showing vaccination tickets related to goto travel. Wait until you can check in and enter the room! I thought, but I was not ready, so I was kept waiting again. After that, there was no voice, and when I asked for it, I was handed the key as if I remembered it. I know you're busy, but it was tough. I felt that the number and skills of the staff were insufficient. The room was old and the toilet was always smelly. I was prepared for the oldness to some extent, but I wanted you to do something about the smell of the toilet.・It rained the next day, so I couldn't do many activities. Therefore, I decided to leave the inn early, and when I went to take a rest in the lounge, there was no air conditioner in the back space of the lounge, even though it was midsummer. It was unbearably hot and the few chairs at the entrance to the lounge were filled with people. I couldn't wait for a while, so when I asked the female staff in the lounge, she didn't say sorry or explain the reason, and when I checked, she went away. After that, he didn't seem to report to me, so when I approached him, he ignored me. It was too harsh a response. There were no drinks available, so I checked and found out that the lounge is for guests and opens at 15:00. If I had to ask, I would like the customer who stayed one night to be able to use it on the next morning as well. At the very least, the hotel lobby was full of people due to the rain, so wouldn't it be nice to turn on the air conditioning in the back? If you don't turn on the air conditioner during preparations, you should make it easy to understand, such as not to put it in. It was a pity that the service was not perfect even though I had come all the way to travel.・It was raining the next day, so when I tried to kill time with my kids in the kids space, they said they were open in the evening and not in the morning. It was a pity that it was all-inclusive. I understand the cleaning time, but I would like you to extend the usage time.
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