This is a long review and you do not have to read it all, but if you would like a detailed review of my experience staying at this hotel, then read on! Where do I start! I was going to give 4.5 stars only because I was a bit disappointed that the fish restaurant is not open yet and I only eat fish and I was really looking forward to it. However, on reflection, I received a 5 star service from a 5 star hotel, so it is only fair to rate on our experience and what an amazing experience we had. My partner and I arrived at 1:00am in the morning and when our transfer bus pulled up outside of the hotel, one of the reception staff was waiting on the forecourt for us to arrive and escorted us to the reception desk. When we walked into the lobby, WOW!! absolutely beautiful surroundings with plants tastefully arranged throughout the lobby. Check-in was very smooth and we were advised that we could catch the night buffet for a bite to eat before it closed at 2am. The lobby bar is open 24 hours, so we were also able to have a few drinks and unwind before going to bed. The drinks are premium drinks, Our room was tastefully decorated with lots of space, and separation zones including a space to work from, if you needed to, a lounge section to watch TV and the bedroom area. There were two queen size beds, which were very comfortable. There are also robes in the bedroom which was a nice touch. The bathroom is also a good size, with a lovely large jacuzzi bath, which was totally unexpected and another lovely touch. The buffet breakfast that awaited us the next morning, was fantastic, with lots of choice and staff on hand to help where they could. I have to mention Sevil on the omelette station. I do not eat meat and I was asking her to clean the frying pan before she made my omelette. She did not understand what I meant, but asked another member of staff whose English was better to help me. Once she understood what I requested, she cleaned the pan and utensils and made me my omelette. Each time I went for an omelette, I went to Sevil and as soon as she saw me, she greeted me with a smile and cleaned the pan and utensils for me. (Can I point out, in particular if you are travelling from the UK, we are visiting a different country, whose first language is not English. Not all staff will understand what you are asking for, but they will always find someone who speaks English and will help you with your request, so I will say, be patient because the staff cannot do enough for you and if you are happy, they are happy.) There are 4 a`La Carte restaurants which all have their unique dishes. Be advised that you must book these restaurants 24 hours in advance at the Guest Relations desk , usually at 8am if you can, but not always necessary because we booked after that time. I ate in the buffet on the last day and had BBQ fish wish was delicious. The pool area is very clean with lots of sun loungers and a clean towel each day. The pool bar staff come around and