Reviews of Sterling Yercaud

Amazing views, good rooms, service and amenities. Food is very expensive though(1000 for a chicken biryani!).

The stay was awesome. Especially Mr Prasath and CE Sneha's gesture is awesome. Highly recommended resort.

It was ok.Location was good.Room was old but managable

Hospitality is good. Musty smell rooms. Quite old property, needs renovation.

Very nice view and good environment

Good Stay

I have booked for Premium room which is larger in size but eventually when I got it is very smaller when I enquired mentioned me as studio room. Food is not that great even after having a food next day stomach got upset. Only plus point is view from Room

I had planned a two-night stay at Sterling. Before arriving, I called the front desk and informed them that I had booked two rooms and requested that both rooms be located close to each other. They confirmed that this would be arranged, but upon check-in, the rooms were allocated very far apart. My family stayed in one room, while my mother and mother-in-law were placed in another room located quite far away. My room also had no lift access, which made it inconvenient. Although there were 2 adults and 2 kids staying in my room, they provided only a double bed. Even with the sofa-cum-bed, there wasn't enough sleeping space for everyone. I also requested tissues several times over the phone and later informed the staff in person, but they were never provided. I requested room cleaning as well, but my room was not cleaned. This was the worst service I have experienced at a star-rated property, and I honestly did not expect such a poor experience. Because of these issues, I decided to cancel the second night's stay. The next morning, I met the duty executive chef and explained all the problems. He listened patiently, promised to resolve everything, and immediately changed our room to one that was close to my family's room. The new room also had a much better view. After the room change, our stay became much more comfortable. My mother and mother-in-law could easily spend time with my kids, and everyone was much happier. A special thanks to the Executive Chef for taking ownership of the situation and resolving the issues promptly. Overall, the food was good, but the hotel seriously needs to improve its service and communication. Please don't make promises that cannot be kept. Guests come here to relax and enjoy their vacation, not to spend their time arguing over basic requests.

Great experience. Got hill view room and that was a great way to releif the stress. Special thanks to Manager Hari , Rubin and Exe Chef Surya.

A very good experience out there. The food was really great and I personally loved each of the dishes, thanks the their Chef and Staff. Thanks to Mr. Pratap for teaching us great dance moves and entertaining us in the evening with the Sterling DJ.

Amazing property at yercaud. We stayed in their Premium valley view room with a great view, a large balconey. Extremely good food and staffs with a smile

⭐⭐⭐⭐⭐ Our stay at Sterling Yercaud was truly exceptional and one of the most memorable family vacations we have had. A heartfelt thank you to Executive Chef Surya Choudhury and his wonderful team, especially Prasad and Mohan, for the outstanding culinary experience. Every meal was delicious, beautifully presented, and prepared with great care. The variety, taste, and quality of the food were simply excellent. We would also like to sincerely appreciate Debashis, Ravindra, and the many other service staff members who went above and beyond to make us feel comfortable and welcomed. Their genuine hospitality, warm smiles, attentiveness, and willingness to help at every step made a huge difference to our stay. Sterling Yercaud is blessed with a beautiful location, excellent facilities, and, most importantly, a team of people who truly care about their guests. The dedication and professionalism shown by everyone made our experience unforgettable. Thank you to the entire Sterling Yercaud team for creating such wonderful memories for our family. We highly recommend this resort to anyone visiting Yercaud and look forward to returning again soon. Thankyou, Sterling Yercud

Had a good stay. Food was good. Executive chef surya choudhary and his team prepared some great food, also supported by prasad, Uzair and asit

Beautiful view of the eastern ghats from my room. Food was amazing here, the chef has masterfully crafted all dishes. Special mention to Executive chef Suryanarayan Chaudhury and team for the great food and service