Perch Lake Hotel

Reviews of Perch Lake Hotel

Perch Lake Hotel

East of Sugong Road (near Yingde No.2 Middle School), Yingde, Guangdong, ChinaSee Hotel Details
Perch Lake Hotel
Perch Lake HotelPerch Lake HotelPerch Lake Hotel
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1 night

Guest Reviews

9.5/10
Outstanding
866 Reviews
Verified reviews
Location9.6
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(866)
Positive reviews(853)
Reviews with photos/video(283)
Classy environment(170)
Delicious breakfast(73)
Friendly front desk staff(57)
Perfect for kids(46)
Secluded lake view(43)
Tasty restaurant(30)
Has rooms for families(23)
Delicious buffet(8)
Negative reviews(13)
Guest User
Special Queen Room
Stay Date Mar 2025
Solo travelers
3 Reviews
10/10
Outstanding
Posted on May 11, 2025
Very good hotel, room is comfortable and staff are friendly. Clean and modern.
Response from Property: 尊敬的貴賓感謝您的評價,您的認可是我們工作前進的動力,懂得,是一種欣賞,一種默契,一種幸福,在平平淡淡中飽滿,感謝您對棲湖酒店的讚美
WING HO
Lake-view Double Room
Stay Date Dec 2023
Business travelers
31 Reviews
8.0/10
Very Good
Posted on Mar 14, 2024
Acceptable
Response from Property: 尊敬的賓客,您好,感謝您的珍貴點評!歡迎入住棲湖酒店,酒店位於嶺南古邑英德市,座落於美麗的湞陽湖畔,為您提供一個舒適的入住環境。我們非常榮幸能為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨。
Guest User
Guestroom - Double Occupancy (Doublebed)
Stay Date Sep 2023
Travel with friends
2 Reviews
4.5/10
Posted on Oct 8, 2023
Facilities: Basically complete, including disposable slippers. The mattress is too soft. Service: On the premise of having a room, I took the initiative to upgrade the room type to lake view, although the lake view is basically invisible because the floor is too short. (The front desk is generally not willing to give high floors) Breakfast doesn't taste very fresh. Might as well order takeout. Location: Not close to bustling areas and commercial streets, so traveling basically requires driving. It is only ten minutes away from Baojing Palace, but Baojing Palace is not worth visiting. Apart from commercial development, the entertainment facilities and attractions are not distinctive. The glass bridge and cave are ordinary and not recommended.
Show OriginalGoogle Translated
Response from Property: Dear distinguished guest: We are very sorry that this stay did not meet your expectations. Any dissatisfaction means there is room for improvement. Here is a detailed explanation for you: the blind box room you booked is our city view room type that does not include breakfast. Because you called several times and asked if the hotel could give you a birthday cake, as the hotel does not have a homemade cake project, we replied that we can help you go to the cake shop to buy it on your birthday. When checking in, we learned that your birthday was one week after your stay, and we explained the reason to you, and took the initiative to help you upgrade to a lake view and gave you breakfast. Our hotel has a total of 8 floors, and the lake view king bed is up to the 7th floor. The room arranged for you is in the middle of the 4th floor. The hotel is located in the city center, a 10-minute walk from the nearest Mingzhu Commercial Street, a 10-minute drive from Xintiandi Commercial Street, and a 20-minute drive from the high-speed rail station. Our hotel front desk is staffed 24 hours a day. If you have any questions, please feel free to contact us. We will serve you as soon as possible. I wish you a happy life!
Guest User
Guestroom - Double Occupancy (Doublebed)
Stay Date Sep 2023
Family
2 Reviews
10/10
Outstanding
Posted on Oct 5, 2023
The service of Qihu Hotel was very considerate. They upgraded me to two lake view rooms for free and also gave me free fruits. The hotel room was also very nice, clean and tidy. When we checked out, the front desk staff helped us carry our luggage to the parking lot, and also gave us tea and several bottles of water for us to drink during the trip. A very good experience! Must praise + recommend!
Show OriginalGoogle Translated
Response from Property: [Value-added service, exclusive comfort] [Quiet and elegant, ancient style] Dear guest, thank you for your precious review! Welcome to Qihu Hotel. The hotel is located in Yingde City, Guyi, Lingnan. It is located on the bank of the beautiful Shenyang Lake and provides you with a comfortable stay. The hotel advocates "careful service". We are carefully discovering opportunities to provide you with better services. Your satisfaction is our pursuit. Xiaoqi is here to look forward to your visit again! I wish you good health and a happy life!
Guest User
Lake-view Double Room
Stay Date Sep 2023
Family
2 Reviews
10/10
Outstanding
Posted on Oct 4, 2023
The balcony of the room has a direct view of the lake, which is particularly beautiful. The room was clean and spacious. I stayed here and then drove to various attractions by myself. It was comfortable and cost-effective. The hotel staff had a very good service attitude and were soft-spoken. They gave me fruit, biscuits and yogurt in the evening, and also gave them as gifts when I checked out. Our Yinghong No. 9 black tea and Nongfu Spring water.
Show OriginalGoogle Translated
Response from Property: [Value-added service, exclusive comfort] [Quiet and elegant, ancient style] Dear distinguished guest, hello! Xiaoqi and all our colleagues are inspired by your five-star praise. We will work harder to achieve perfection! We believe that every encounter in life is hard-won. We cherish every encounter and provide you with high-quality and efficient service experience. We are very happy to be able to bring you good memories after we say goodbye. We sincerely look forward to seeing you again. Come! I wish you good health and a happy life!
Zuoshouyoushou
City-view Twin Room
Stay Date Sep 2023
Family
8 Reviews
10/10
Outstanding
Posted on Oct 4, 2023
The scenery at the door is nice
Show OriginalGoogle Translated
Response from Property: [Value-added service, exclusive comfort] [Quiet and elegant, ancient style] Dear distinguished guest, hello! Xiaoqi and all our colleagues are inspired by your five-star praise. We will work harder to achieve perfection! We believe that every encounter in life is hard-won. We cherish every encounter and provide you with high-quality and efficient service experience. We are very happy to be able to bring you good memories after we say goodbye. We sincerely look forward to seeing you again. Come! I wish you good health and a happy life!
Guest User
Themed Parent-child Room
Stay Date Sep 2023
Family
1 Reviews
10/10
Outstanding
Posted on Oct 8, 2023
The hotel has a convenient location, quiet environment, and warm service. Great! Come again next time~
Show OriginalGoogle Translated
Response from Property: [Value-added service, exclusive comfort] [Quiet and elegant, ancient town style] Dear distinguished guest, thank you for your like. I am very touched. Thank you for your love and recognition. Qihu Hotel is located in Yingde City, Guyi, Lingnan. It is located in the beautiful by the Zhenyang Lake. The hotel captures the exquisite garden architectural style of Huizhou style. You can enjoy the scenery of lakes and mountains, sit in Qionglou and jade houses, and soak up the ancient charm of Lingnan. Qihu people are committed to providing a comfortable and beautiful environment for every traveler. We are very honored to serve as the hotel. You provide the highest quality service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Warm Parent-child Room
Stay Date Sep 2023
Family
1 Reviews
10/10
Outstanding
Posted on Oct 6, 2023
It's very clean, the bed is big, and the corners of the table are specially decorated with anti-collision stickers, which is very careful. There is also a small yard where the children can play in the water, which is very happy. They also provide fruits, biscuits and milk, which is a good choice. I will choose here again next time I come.
Show OriginalGoogle Translated
Response from Property: [Value-added service, exclusive comfort] [Quiet and elegant, ancient style] Dear distinguished guest, hello! Xiaoqi and all our colleagues are inspired by your five-star praise. We will work harder to achieve perfection! We believe that every encounter in life is hard-won. We cherish every encounter and provide you with high-quality and efficient service experience. We are very happy to be able to bring you good memories after we say goodbye. We sincerely look forward to seeing you again. Come! I wish you good health and a happy life!
bonniecho
Garden-view Family Suite
Stay Date Sep 2023
Travel with friends
19 Reviews
10/10
Outstanding
Posted on Oct 6, 2023
The water pressure in the bathroom with two rooms in one living room is not high, and the hot water supply takes a long time to turn on. It is a waste of water, and I feel sorry for using it myself. Other aspects are normal, but the sockets in the room are not user-friendly enough.
Show OriginalGoogle Translated
Response from Property: [Value-added service, exclusive comfort] [Quiet and elegant, ancient style] Dear distinguished guest, hello! Thank you for your valuable comments and five-star praise! The hotel management takes your feedback very seriously and has contacted professional engineering personnel to make improvements. We will work harder to achieve perfection! We believe that every encounter in life is hard-won. We cherish every encounter and provide you with high-quality and efficient service experience. All colleagues at Qihu Hotel sincerely look forward to your visit again! I wish you good health and a happy life!
Guest User
Warm Parent-child Room
Stay Date Sep 2023
Family
2 Reviews
10/10
Outstanding
Posted on Oct 7, 2023
The room is clean, the parent-child room is comfortable, the hotel restaurant is delicious, it is convenient to go to Baojing Palace, and the food delivery is done by a robot, which is very good It is recommended that parent-child rooms need spare fences and children's toilet seats in the future to provide convenience for children. The small pool is very nice
Show OriginalGoogle Translated
Response from Property: [Value-added service] [Children's bed bumper] [Parent-child theme] Dear guest, thank you very much for your valuable comments and high-quality suggestions. We have fed back to the hotel leaders to optimize the room facilities and equipment. Your praise is sweeter than honey. Your happiness in your stay is our biggest gain. If you have a good stay, you might as well recommend it to your friends. Your praise is a test of ourselves and a driving force for our progress. Xiaoqi looks forward to seeing you next time.
Guest User
Lake-view Double Room
Stay Date Sep 2023
Family
5 Reviews
10/10
Outstanding
Posted on Oct 4, 2023
Facilities: good Good environment good service Enjoy exclusive good night milk & energy biscuits & welcome fruits: unanimous praise
Show OriginalGoogle Translated
Response from Property: [Value-added service, exclusive comfort] [Quiet and elegant, ancient style] Dear distinguished guest, hello! Xiaoqi and all our colleagues are inspired by your five-star praise. We will work harder to achieve perfection! We believe that every encounter in life is hard-won. We cherish every encounter and provide you with high-quality and efficient service experience. We are very happy to be able to bring you good memories after we say goodbye. We sincerely look forward to seeing you again. Come! I wish you good health and a happy life!
Guest User
Lake-view Suite
Stay Date Sep 2023
Other
2 Reviews
2.0/10
Posted on Oct 3, 2023
For breakfast, before checking in, we asked the front desk if breakfast could be delivered because of the special circumstances. Later, a sister in a white shirt who decorated the wedding room for us helped us call the restaurant to have the food delivered. I also asked my sister to go down and get it, but no one else was allowed to take it. , because I couldn’t put on my makeup during my wedding, so I was repeatedly told to leave the hotel at 7:30 after I finished my makeup and picked up my bride, so I started the day-long wedding with an empty stomach.
Show OriginalGoogle Translated
Response from Property: Dear guest, thank you for your review. I'm sorry that your stay was not satisfactory. After seeing your comment, the hotel management took your comment very seriously and immediately set up an investigation team to verify that the room you stayed in that day had a credit card self-service. I had 1 breakfast and it was indeed not packed. The hotel has launched the accountability mechanism, assessed the relevant responsible persons, and immediately formulated and optimized the detailed rules for the delivery of self-service breakfast to guests in need. We will work harder to achieve perfection, and your stay will be pleasant. If you have any questions, please contact our hotel duty manager or front desk. There is someone on duty 24 hours a day. We will serve you as soon as possible. We look forward to your coming again to test our changes. I wish you good health and a happy life!
Anonymous User
Warm Parent-child Room
Stay Date Sep 2023
Family
25 Reviews
10/10
Outstanding
Posted on Oct 5, 2023
The service is very good! The service staff are polite and on point!
Show OriginalGoogle Translated
Response from Property: [Value-added service, exclusive comfort] [Quiet and elegant, ancient style] Dear distinguished guest, hello! Xiaoqi and all our colleagues are inspired by your five-star praise. We will work harder to achieve perfection! We believe that every encounter in life is hard-won. We cherish every encounter and provide you with high-quality and efficient service experience. We are very happy to be able to bring you good memories after we say goodbye. We sincerely look forward to seeing you again. Come! I wish you good health and a happy life!
Kai279
City-view Twin Room
Stay Date Apr 2023
Business travelers
3 Reviews
2.0/10
Posted on Jun 13, 2023
Facilities: General Hygiene: average Environment: General Service: Very poor Exclusive good night milk & energy cookies & welcome fruit: OK
Show OriginalGoogle Translated
Response from Property: We are sorry that your stay was not satisfactory. Any dissatisfaction means that there is room for improvement. If you are not satisfied with the hotel, you can mention it. We will make corresponding improvements based on your opinions. If you have any questions about your stay, you can contact us. The hotel front desk is staffed 24 hours a day. We will serve you as soon as possible. I wish you a happy life!
aimeehe
Lake-view Double Room
Stay Date Sep 2022
Family
36 Reviews
10/10
Outstanding
Posted on Oct 5, 2022
I went to Yingde with my family. I chose this Qihu Hotel near Zhenyang Lake. It's really good. The lobby is magnificent, parking is convenient, and you can come in and out freely. After a good dinner, you can go for a walk by the lake and ride a bike. Give Su Xiaohe a thumbs up at the front desk, answer questions patiently, and provide attentive service. I lost my room card and helped me to find it. She took the trouble. It must be a high-quality enterprise to cultivate such excellent employees! By the way, I also like the service of Ctrip Butler.
Show OriginalGoogle Translated
Response from Property: Dear guest, thank you for your evaluation and recognition of Qihu Hotel! Qihu Hotel is located in Yingde City, an ancient city in Lingnan, on the bank of the beautiful Zhenyang Lake. The hotel captures the exquisite garden architectural style of Huizhou, looks at the lake and mountains, sits and watches Qionglou Yuyu, and enjoys the ancient charm of Lingnan, providing you with a comfortable and beautiful environment! ! It is our great honor to provide you with the best quality service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your coming again.