Falkensteiner Club Funimation Borik Reviews
Falkensteiner Club Funimation Borik
Ul. Majstora Radovana 7, Zadar, CroatiaView Hotel Details
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1 night
Falkensteiner Club Funimation Borik Guest Reviews
4.2/5
Very Good
70 Reviews
Verified reviewsLocation4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All Reviews(70)
Positive reviews(54)
Reviews with photos/video(3)
Negative reviews(16)
Guest User
Superior Family Room
Checked in Oct 2023
Family
2 Reviews
Outstanding
Posted on Oct 9, 2023
Great hotel, great service, delicious food and a paradise for children, we'll be back ☺️
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Guest User
Comfort Room
Checked in Sep 2023
Friends
15 Reviews
Outstanding
Posted on Oct 13, 2023
A very satisfying stay experience
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winco
Standard Double Room
Checked in Jul 2022
Couples
4 Reviews
Outstanding
Posted on Jul 29, 2022
It's fun to play with kids, and adults can go to the open bar until late and enjoy free drinks. The rooms were clean and the food was delicious.
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Xinzhuwanren
Comfort Room
Checked in Apr 2022
Family
49 Reviews
Posted on Apr 27, 2022
The hotel is by the sea, but it is far from the old town. The environment may be good here. Personally, I feel that it is built according to the German holiday habits.
The check-in experience is particularly bad, the room is too small, the bed pillows are particularly soft and uncomfortable, the construction noise outside started at six in the morning, and the water was cut off several times due to the failure of the construction pipeline. It felt really bad anyway.
The restaurant includes breakfast, lunch and dinner, and the tableware is not cleaned properly.
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Flyer03857297380
Checked in Apr 2024
Family
Outstanding
Posted on Apr 4, 2024
in this hotel they welcomed us as presidents. The rooms are clean down to the last detail, the maids are very friendly. Clean towels twice a day which is great. Food delivery to the room 0-24. If necessary, we ordered private transportation for a tour of the city and places in the surrounding area. recommendations for this.
982sanjal
Checked in Feb 2024
Couples
Posted on Feb 29, 2024
Hygiene is a big issue here. Rooms are not cleaned up to standard. Low maintaince. Needs repairs. Maybe is better at summer time? Great location, great for kids and families. Good restaurants and bars nearby. Excellent for walking, biking. Great beach in front
Response from Property: Dear Ms. 982sanjal, Thank you for rating our Falkensteiner Club Funimation Borik**** here on Tripadvisor! We are sorry that we didn’t completely exceed all your expectations during your stay here in our hotel. Furthermore, we hope that despite your unsatisfactory impressions, you will give us another chance so that we can provide you with the stay you expect from a 4-star hotel. In the meantime, we wish you all the best! Best regards Falkensteiner Club Funimation Borik Team
Guest User
Checked in Jul 2023
Other
0 Reviews
Posted on Jul 17, 2023
Unfortunately this is our worst holiday ever. Third day on I started to realise there is so many people ill , sick vomiting everywhere, at pool in dining at minidisco. But nobody seems to be bothered from Hotel staff. Long queues every morning front of doktors . Please do not come here until they will sirt it out . Our holiday turned to 6 days of siknes and 4 days of recovering. And I have to mention as well some of the staff at the hotel bars are so rude and ignoring quests, I hevent yet experience service like this before. Bad bad bad . Also when you are returning from the see to resort ther is the shower so you can whash your self , but past 4 days is not working at all . And the worstest on all this is nobady at the hotel will warn you about any of this . Swiming pools are thirty please see photos .
6/7
Response from Property: Dear 357milant, Your feedback is very important to us and we take it very seriously. We are very sorry that your stay was so unsatisfactory due to ill health. The well-being as well as the health of our guests is our highest priority, as is the cleanliness and hygiene in our houses. Therefore, we immediately sent a quality assurance team on site to evaluate the situation together with the health authorities and take measures to ensure a satisfactory stay for our guests again as soon as possible. If you have any further questions, please do not hesitate to contact us at communications@falkensteiner.com. Your FMTG team
Jerdo211
Checked in Oct 2023
Solo travelers
Outstanding
Posted on Oct 12, 2023
First time in Croatia - I was delighted with my choice. Well established campsite near to the ‘old town of Zadar. The pitches are all well set out, if a little tight for larger motor homes. Each has electric and water. As well as a private beach there is an excellent outdoor swimming pool, gym and sauna too. All the facilities were superb - toilet block with roomy showers and the reception staff friendly and knowledgeable. The out door pool (heated) remains open all year. My weather was fabulous too - despite it being late September. Nearby attractions in Zadar and surrounds are superb. I’ll be back.
Response from Property: Dear Mr. Jerdo211, Thank you for your gracious words from the whole team for our Falkensteiner Club Funimation Borik**** here on Tripadvisor! We’re delighted to hear you enjoyed. Providing exceptional experiences is our top priority, and your review motivates us to keep exceeding expectations. We hope that you will soon find your way back to our hotel and in the meanwhile wish you all the best! Sincerely yours, Falkensteiner Club Funimation Borik Team
Adriana
Checked in Oct 2023
Other
Outstanding
Posted on Oct 13, 2023
Great place to relax and enjoy the beach. Excellent food and service. Very good pools.
Guest User
Checked in Aug 2023
Other
0 Reviews
Outstanding
Posted on Aug 31, 2023
Absolutely wonderful. We had a fab time. The food choice, quality and quantity was excellent. The drinks were all great quality and readily available, no waiting. Rooms were spacious, airy and bright. The children’s part of the room with bunk beds were a fantastic idea. Our kids loved it. The bathroom was huge and the bath was lovely and deep and filled quickly. The shower was powerful and was large. We loved the complimentary shower gel and shampoo. It smelled great. The entertainment both during the day and of a night was lovely. The animation team really went to a lot of trouble. We loved the family olympics. There are so many friendly and helpful staff working here that customer service is excellent. The hotel is situated on a small Sandy beach with bars and restaurants close by. We had a fabulous few days here at the end of a 3 week holiday on the islands. We will be back!
Guest User
Checked in Aug 2023
Other
0 Reviews
Posted on Aug 28, 2023
To be honest, I don't know where to start, but I'll start with a terrible price-performance ratio. There is absolutely no question of all-inclusive here, because not even the soft drinks are enjoyable and don't taste good! The food is OK, but inferior compared to other hotels in this price category! There is no concept of the hotel. The outdoor area is also not clean. There is no way to talk about having breakfast on the terrace in the morning, as they don't even bother to set up the terrace! Only the staff is friendly. This hotel is a disgrace and it was the first and last time I came here with my family.
Guest User
Checked in Aug 2023
Family
0 Reviews
Posted on Aug 16, 2023
From the beginning, the hotel didn’t make a good impression on us. There was a small mold in the shower, the bathroom didn’t even have any doors (neither the doors to the toilet). Also, i have to point out one important thing: There has been ROTAVIRUS (sickness causing diarrhea and nausea) spread among the people in this hotel for more than a month. After leaving the hotel, my whole family got sick, and it ruined our vacation. Plus, I saw many bad reviews saying the same thing about the sickness, and apologetic replies from the hotel staff that we’re written month ago. The hotel didn’t do anything with the sickness. They literally don’t care. I’m so disappointed i didn’t read the reviews before the vacation. So i shall say: DO NOT VISIT THIS HOTEL.
Guest User
Checked in Jul 2023
Family
0 Reviews
Outstanding
Posted on Jul 31, 2023
Super great! Nice hotel . Combi of swimmingpool and beach. My children are 15 and 19. The bartenders entertained my children brilliantly. They really made it a special holiday. Special thanks to Martin, Marko, Petar, Amer, Dominik and Kristian. They work hard and are super friendly. We like to come again.
Guest User
Checked in Jul 2023
Other
0 Reviews
Outstanding
Posted on Jul 17, 2023
Was here for 4 days with my family. This hotel has a very nice refurnished rooms and it is all inclusive so you can really enjoy all meals, snack and drinks. There is nice kids beach right in front and also a pool area. Falky classical animation during day and in the evening is a dream come true for every kid. Marina is also close in walking distance and I would like to come here again soon.
Response from Property: Dear iamuzelac, Thanks a million for such a brilliant description of your experience and for recommending us further. Our entire Team and I personally are very proud and happy to find out that we met your expectation and contributed to your great stay. We most sincerely hope to welcome you again in the beautiful city of Zadar and we are already smiling to you with a warm Welcome Home and wishing you all the best, Nina Rajić Guest Relation Manager
Guest User
Checked in Jul 2023
Family
0 Reviews
Posted on Jul 17, 2023
We too had the sickness bug. 5 of us sick for 3 days. Hit us within 24 hours of arriving. No night maid service to change bedding when kids were ill, they gave us kitchen roll when we ran out of loo roll, and a roll of bin liners for sick bags. Sanitiser ran out in most dispensers. Lift out of service whole time we were there. Kids club closed whole time for ‘deep clean’ - to try and stop bug spreading. They did knock 20% off the nightly rate for the 3 nights we were ill, not much considering it ruined our holiday and we never ate a thing there after that so had to pay for food elsewhere. Food is average for all inclusive, snack bar better than main restaurant. beer is ok, soft drinks are cheap and nasty- also no sprite/lemonade- which we found odd. We were scared to eat/ drink in hotel after illness so used the supermarket. The hotel sent champagne to the room with a card for my sons birthday- he was 8 and vomiting- totally inappropriate. Room nice size and modern- but full of ants. Hot power shower and nice smelling toiletries. Pool towels are available to collect from spa at 7- and by breakfast most beds reserved. Kids disco every night at 8- then show on after until about 10. Latin dance lessons/ band/ magician - none of them great.
Response from Property: Dear happyholiday12, Your feedback is very important to us and we take it very seriously. We are very sorry that your stay was so unsatisfactory due to ill health. The well-being as well as the health of our guests is our highest priority, as is the cleanliness and hygiene in our houses. Therefore, we immediately sent a quality assurance team on site to evaluate the situation together with the health authorities and take measures to ensure a satisfactory stay for our guests again as soon as possible. If you have any further questions, please do not hesitate to contact us at communications@falkensteiner.com. Your FMTG team
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