Hotel Villa Verde Congress & Spa

This was the worst 4 star hotel I have ever experienced in my life. The first day started well, we were able to check in early and were delighted that everything went so well. But then the big surprise: on day 2 there was no water, a pipe burst and no one could tell us how long we would be without water. Breakfast was an absolute disaster, little choice. Dinner was even worse and never worth the money. When the weather is not great there is not really anything to do apart from the swimming pool.

Unfortunately, the service here is worse and spoils the entire charm of the hotel. Ladies at the reception, without smiling, treating the guest from above, despite the snow up to the knees, there is no sign of willingness to open the ski slope, despite the announcement on the day of booking that the slope is ready and everything depends on the weather. It has been snowing for several days, temperature 0 +/-1. A nice attraction for kids, which is supposed to attract guests and then help them maneuver and see if they can do it tomorrow and go to another slope 10-15 km away.

If we value peace and quiet, Hotel Villa Verde is a good choice. It is located off the beaten path, next to the forest, a few km from the city (access is not a problem). Rooms clean, well-kept. The view of the forest from the window made our stay more pleasant. The room's equipment included a kettle and a tea set. This is a nice change - most hotels limit themselves to bottles of water (explaining the risk of fire, but in reality it is about saving money). However, I missed a bathtub in the bathroom. It would be more useful than, for example, a large flat-screen TV, which you don't have time to watch anyway. For hotel standards, I consider this a big minus. The swimming pool compensates for this lack to some extent, but it is not the same. During the stay, integration was organized, i.e. a night party with loud music. There was noise in the corridor, but not in the room. If possible, book a room in the other part of the hotel (not the one with the reception). The meals are OK. I have no objections, but they also don't blow me away. When it comes to desserts, we can eat delicious, fresh fruitcake. For each meal you can choose from tea (various types), coffee and drinks. Available to guests are, among others: swimming pool (or even 2), SPA, billiards table, bowling alley and tennis courts (some of these attractions are paid). The Jana Brewery is located next to the hotel. Beer has a distinctive taste that is missing from mass-produced beer. Organized groups have the opportunity to visit the brewery and taste drinks.