Hotel Irma Reviews
Hotel Irma
C. Adelita S/N, Playa la Madera, 40880 Zihuatanejo, Gro, Zihuatanejo, MexicoView Hotel Details
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1 night
Hotel Irma Guest Reviews
4.1/5
Very Good
101 Reviews
Verified reviewsLocation4.1
Amenities4.0
Service4.1
Cleanliness4.1
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All Reviews(101)
Positive reviews(92)
Reviews with photos/video(1)
Negative reviews(9)
Guest User
Standard Room With Two Double Beds-Ocean View
Checked in 2024年3月
Friends
1 Reviews
Amazing
Posted on 2024年3月12日
It is a very well located place with an enviable view. The hotel is a little old and expensive in high season but in general it has good beds and air conditioning.
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Emily
Checked in 2024年3月
Friends
Outstanding
Posted on 2024年3月17日
I’ve always wanted to try Hotel Irma and needed a place to stay one night before going to Troncones. Friendly staff, nice restaurant, and good location.
John
Checked in 2024年3月
Other
Outstanding
Posted on 2024年3月7日
For my needs it was perfect. Great view and comfort. Pool area gets noisy during day but just louder happy clients.
Stephen
Checked in 2024年3月
Other
Outstanding
Posted on 2024年3月2日
The view from the rooms is beautiful. The staff is very friendly. They also have a great spa. Love the massages listening to the ocean.
Jessica
Checked in 2024年2月
Couples
Outstanding
Posted on 2024年2月28日
We had a wonderful 7 night stay at hotel Irma. The views are breathtaking, rooms/resort were clean, everyone friendly. We did a lot of walking checking out the area great restaurant on site and lots of great places around Hotel Irma. We will definitely be back for another visit!
Linda
Checked in 2024年2月
Other
Posted on 2024年2月6日
There’s no fridge in the room. Really miss that. No elevator. We were on 6 th floor so a week of that and the hill or stairs to leave the building are only for people in good condition which we fortunately were. The staff were friendly and the pools were lovely and clean. The view was marvellous.
Patricia
Checked in 2024年1月
Couples
Outstanding
Posted on 2024年1月30日
I found the location wonderful. We walked everyday and covered all the sites we wanted to see. Loved the view. Loved the people.
Barry
Checked in 2024年1月
Couples
Outstanding
Posted on 2024年1月20日
the staff was very friendly & eager to make our stay awesome. next time in ZIHUA will stay here!!!!
Mario
Checked in 2024年1月
Family
Outstanding
Posted on 2024年1月16日
They make feel you are very important. There services goes beyond. I will recommend to friends and family.
Jennifer
Checked in 2024年1月
Couples
Posted on 2024年1月14日
Our experience checking in was very bad. We had to wait until the clerks had time to check our ******* reservation with Mexico City. And they proceeded to attend every other person checking in first, making us wait about 30 minutes before they could check and sure enough find it. Very disappointing.
It just left a bad taste from the beginning. They're are many cute hotels all around... I'd try one of those next time.
Sheri
Checked in 2024年1月
Other
Outstanding
Posted on 2024年1月30日
The view is great. Simple accomadation, just what we needed. The entire staff is great there.
Colleen Beth
Checked in 2023年12月
Couples
Outstanding
Posted on 2023年12月28日
Overall delightful. The only thing that would have made it even better are more shade options, especially in the afternoon for fair skinned people like us who enjoy being around the pool but can’t handle the sun.
Chuck
Checked in 2024年1月
Couples
Outstanding
Posted on 2024年1月28日
Treat you the best, seem like they can't do enough for you...
Great foods and drinks..
Lynn Ellen
Checked in 2023年12月
Couples
Outstanding
Posted on 2023年12月14日
We had a fabulous stay at Hotel Irma. The staff was fantastic, the room was lovely and the maid left adorable animals formed from towels every day. The food was good and we loved the servers, especially Isaac, Liliana and JP. The pools were great and there are a few options for places to sit or you can go down to the beach and swim in the ocean. My husband went snorkelling there and saw some amazing sea life. It’s a short walk into the town and the locals are very nice, and it’s very safe. We will absolutely return.
Joaquin
Checked in 2023年11月
Family
Posted on 2023年11月25日
Hotel staff were friendly and attentive. However, the general manager was rude and unfriendly, as soon as we step in the reception area, she approached us to see why we were waiting so long. Well, ******* did not send our reservation to the hotel. She did not honor our balcony room reservation and she yelled at my kids for running around us. At the pool area, she stood to observe guests several times. She also came many times to ask how we were doing to the point that she became annoying. Her greeting was not a pleasant one. The hotel has an excellent view, but as long as that person is in charge, I will not stay at this place. All other staff members were very friendly and helpful.
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