Inns in Caraga, Philippines

Rating: ★★☆☆☆ (2/5) The room was spacious, affordable, and came with free breakfast, which was a nice bonus. The location and price make this hotel seem like a good option for budget travelers. However, there were several issues that affected our stay. The room was not properly cleaned and had a lot of dust. The complimentary toiletries were not provided upon check-in, and the shower drain was clogged, causing water to accumulate in the bathroom. The water supply appeared to come from a deep well and had an unpleasant smell. I also found it unusual that the pillows were covered with bed sheets instead of proper pillowcases. The most disappointing experience happened at 1:30 AM, when the receptionist called our room and woke us up to ask if they could borrow our air conditioner remote. We were told that three other guests had complained because they didn’t have air conditioner remotes, and the staff said they only had one remote available. Waking sleeping guests in the middle of the night to solve an internal hotel issue is highly unprofessional and significantly disrupted our rest. Overall, while the room size, affordability, and free breakfast were positives, the cleanliness, maintenance, and service need major improvement. I hope the management addresses these issues to provide a better experience for future guests.

It was a nice stay. Looking forward for the improvements of the hotel.