Posted on Apr 26, 2026|Standard Double Room
Dijana VWe had a very pleasant stay at the Heathlands Hotel in Bournemouth and would happily recommend it. The location is great, making it easy to explore the area.
The staff were very friendly and professional throughout our stay. When we checked out, we asked if we could leave our luggage so we could continue exploring Bournemouth, and they kindly agreed — which was incredibly helpful and much appreciated.
Breakfast was delicious and a great way to start the day.
Overall, a lovely stay with excellent service. We would definitely return.
Dijana
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Price per night from:€54
Posted on Apr 27, 2026
Guest User
I recently stayed at The Bath Hotel Beaumont from 25th to 26th April, where we had booked two standard rooms with windows. Unfortunately, the experience was quite inconsistent.
One of the rooms was very good, clean, and comfortable. However, the second room was extremely disappointing and in poor condition. It was significantly below expectations, especially considering both rooms were booked under the same category. I would strongly advise avoiding the smaller standard rooms, as the quality seems to vary greatly.
On a positive note, the hotel’s location is excellent and very convenient. The spa and swimming pool facilities are also good; however, it should be clearly noted that these come at an additional cost per person, which is not communicated transparently at the time of booking.
Parking is available but costs around £25 per day. Unfortunately, the service associated with this was very poor. Our car was parked under a tree and was left covered in bird droppings. When we raised this concern, the staff were unhelpful and stated they did not have the manpower to clean it. Instead, we were given cleaning supplies and expected to clean the car ourselves, which is highly unprofessional given the price charged.
Additionally, the valet service was unreliable. On multiple occasions, we had to wait 15–20 minutes for our car, and twice we ended up retrieving it ourselves after being told to wait. This defeats the purpose of a paid valet service.
The staff, particularly at reception, came across as rude and unprofessional, especially when handling complaints. For a hotel of this standard, the lack of basic service, including room service or an efficient call service, was surprising.
Overall, while the location and some facilities are good, the inconsistency in room quality and poor customer service significantly impacted our stay. I would not recommend this hotel unless improvements are made.
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Price per night from:€61
Posted on Apr 21, 2026
Guest User
High hopes but very disappointing stay.
On initial check in , the young lady was very helpful and took our bags as we were too early to check in.
When we returned several hours later to complete check in, the receptionist did not look at us at all when talking to us, which made it difficult to understand or hear what she was saying. We were then told that we had to pay £100 deposit- which we were not advised of prior to booking.
Her general attitude was surly and we felt an inconvenience.
We went to use the spa, and were greeted by an equally miserable lady who also made us feel like an inconvenience.
The spa area was very wet and slippery and felt unloved. The changing area looked tired and needed a Good clean.
Breakfast - on our first day we were greeted by a lovely chap called Kian, which felt like a welcomed change to the rest of our encounters with staff. The general the experience was a shambles. Lots of food had run out. We requested an omelette from the chef and were told No. There were no veggie sausages available. Coffee machine kept running out and only gave half a cup full. The food did not appear to be of good quality and was often dry from sitting under the lights and was not hot.
There were very few staff around and there was too much for them to deal with
Our room was fine, the view over looked another building but you could see the sea in the distance
Our twin beds were creaky and noisy
The shower over the bath was pretty useless and kept slipping in the holder
There was not enough tea/ coffee for us both to have the same drink and there was only one pack of complimentary biscuits , which were cheap custard creams. We requested some decaf tea at reception and were given one each.
All in all, the hotel is situated in a good location but we wouldn’t rush back. We hoped it would be a treat but you can get better service at the premier inn or Hampton,so it doesn’t warrant paying more for.
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Price per night from:€140
Posted on Jun 24, 2026
Andrei BotnaruBooked this hotel as I stayed before in some Ibis hotels.
When came to check in the person from reception asked us to wait until he checks the room.( it was around 4pm)? I assume room was meant to be checked before. Took him about 10 minutes or so. Took the keys room was nice, comfy, minimalistic If i can say so.(i would have a mini fridge).
In about 20 minutes while we weregeting ready to go out AC stared to lick quite badly. When went downstairs told the same person at the reception he only nodded ( I mentioned as its for the interest of the hotel as everything is geting wet, floor, wall).
After we came back, enetered the room was quite hot as the AC was off. Couldn't turn on, tried to contact reception through the WhatsApp number that is offered in the room ( saying phones are such a 1980's), no one answered after about half an hour tried to call the same number, again no answer. Tried to call the hotel, went through the AI.
Went downstairs in the end to ask how to turn on the AC. Person at the reception said it is off from them and he can turn it on for me, which he did. After about 1 hour i had to go downstairs back to ask to turn it off as the water dripping was getting on my nerves and the AC could not be turned down either from the room. At least I was given a fan that helped to solve the issue, and I was told to complain in the morning if I need.
Another thing I want to mention is that therr is no ice in the hotel, as when i went downstairs and asked for it been told they dont have any, neither fridge is available in the room.
So my fathers treat away was unfortunately ruined by the hospitality of the hotel.
At least weather was good.
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Price per night from:€77
Posted on Aug 27, 2025
Guest User
Entry from the car park to level -2 with stairs or lift access to Reception at level 0; (Additional access direct to street via a few steps at level 0 too);
Check in was very quick with a short form to sign / append car registration if using the hotel's car park; Unfortunately 1 lift was out of order for the duration of our stay but there were very few times we noted the other lift was already in use; From here we had to traverse the complete length of the hotel to our room at the other end with stairs up and down, to find our room with window looking out over the laundry delivery area but some views of the sky still possible;
By the admission of the staff, the hotel is (over)due a refurbishment and the whole place looks tired and worn, although noted to be clean; However shower cubicle in the room was plenty big enough, and the light-up mirror over the sink was good. The mixer tap on the hand basin appears to be plumbed L/R opposite to the markings on the tap; Plenty of plug sockets in the room, some with USB sockets.
A big plus was the breakfast which was plentiful and efficiently overseen and served; Choices included standard cooked, cereals, fruit, etc with juices and hot beverages; No dinner was served but the hotel is is close proximity to several other venues within a 10-15min walk into the town centre; Also very close by is the BIC and the Pier / Seafront is less than 10 min walk;
The Pool / Gym / Sauna is not very large but adequate and while the Hot Tub was warm with very vigorous jets, the Sauna was quite cool at the time of visiting.
All in all, a nice enough place for a couple of nights, quiet and relaxing, with attentive staff.
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Price per night from:€64
Posted on Apr 9, 2025|Standard Twin Room
Anonymous UserLovely hotel with great facilities. Very friendly polite staff. Room was clean beds comfortable. Tea and coffee in room.
Breakfast was good lots of options.
Spa facilities good with a nice pool.
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Price per night from:€116
Posted on May 21, 2024
8285SueH
Double sea view room with balcony. Spacious bedroom with nice seating area. Clean and in good decorative order. Comfy bed, quality linen. Wonderful, original metal-framed window and French door opening out onto huge balcony. Unfortunately, the sea view tuned out to be when looking left from the end of the balcony and not from the actual bedroom. Kettle needed descaling. Bathroom well appointed, nice towels and quality Elemis toiletries, but would benefit from a really thorough deep clean and a lick of paint.
Absolutely fabulous public rooms, not ‘dated’, as some reviews suggest, but furniture and fixtures appropriately in keeping with the style and period of the building. Wonderful!
Beautiful outdoor pool area and indoor spa. Lots of outdoor seating areas. Extensive woodland to the rear of the hotel. Just a few minutes walk to Knoll Beach, through the hotel’s extensive grounds (which includes tennis courts and a golf course) just over the road. Absolutely no information provided about any of these brilliant amenities, or indeed anything at all, in our bedroom. Also, no information about Wi-Fi, no information about breakfast times, no information about how to even contact Reception on the telephone provided in the room …
The food at the evening meal was exceptional but was let down by the very slow service as staff focused on setting tables for the following day’s breakfast - which turned out to be so disappointing that it was hard to believe that both meals had originated from the same kitchen.
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Price per night from:€207
Posted on Apr 30, 2025
Guest User
Stunning hotel, great location. Everything was fantastic. Small thing is room 109 has a small frosted window with no view. When opening it opens to a dirty mucky roof. We did not leave it open as vermin might enter the room. We also mentioned it was a 40th bday but no extras not even a note.
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Price per night from:€271
Posted on May 11, 2026
Guest UserLocation was excellent, hotel room, lobby and pool were very clean and comfortable, room was spacious, bright, with comfortable beds, Bathroom was good .
POOL was very good and nice to have this in hotel.
Breakfast was excellent with vast variety of different options, we enjoyed this .
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Price per night from:€77
Posted on May 26, 2025|Double Room With Sea View
Guest UserWe came here for a relaxing weekend. We had just that. The staff were lovely and so helpful. Especially Jean-luc the duty manager. The room had a lovely sea view. On the right Bournemouth pier and to the left Boscombe. The room was clean and had everything we needed. Yes there was a fridge. The bed was comfortable. And linens were changed daily. We used the sauna and the indoor pool. Also all very lovely. We had no problem with parking either. A short 15- 20 min walk to Bournemouth pier. Stopped along the way at a lovely beach bar/restaurant. We even extended our stay because we were having such a lovely time. We will definitely be back. Thank you to the staff for making our much needed break away as lovely as it was!
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Price per night from:€70