Hotels With Wifi in West Midlands, United Kingdom

"The hotel is lovely and clean and the staff were very helpful. Our room was spacious and the bathroom had a lovely large shower. We had breakfast on our last morning and it was delicious and hot, buffet style with cereals and pastries too."

"We chose this hotel, about a 30-minute drive from home, for a one-night stay so the kids could go swimming. They were so excited before we even left. After checking in, we rushed to the pool, only to be told that children weren't allowed after 6 PM and could only use it after 9 AM the next morning. However, check-out was at 11 AM, which left very little time. So, I contacted Trip.com customer service to request a late check-out. During the first call, the hotel said they would charge £10 per hour for late check-out. We expressed our dissatisfaction, and thanks to Trip.com's proactive coordination, the hotel finally agreed to a free two-hour late check-out for both rooms. The kids had a fantastic time the next morning, which was a huge plus. The hotel is newly renovated, and the overall facilities are quite good for a UK hotel. Dinner was also decent, though the steak was a bit disappointing. Luckily, the waitstaff were very friendly and didn't charge us for it. IHG's service philosophy was generally well-reflected. However, the hotel seemed a bit understaffed. There were only two people at the front desk, so checking in required a bit of a wait. After check-in, no one showed us to our rooms, and the layout was a bit confusing, making it easy to get lost. I hope the hotel can improve in this area in the future. Also, it would be even more appealing if they could add some family-friendly room types."

"Firstly, the staff we encountered were lovely, very accommodating and helpful. The reception entrance was promising, being bright and modern with a very pleasant receptionist and smooth check in. However, our room lacked appeal, comfort or anything that made one wish to stay in it for longer than a night. To be fair, we were asked twice on check in, if we would like to move to a different floor. I jokingly asked if there was a problem with the room we'd been allocated but was told no. We were allocated Room 7. Whilst it appeared clean to the best the facilities allowed, it was unpleasant. The bottom of the bathroom door appeared water damaged and rotten. The sink was cracked. The radiator was rusted by urine splashes as situated beside the toilet and the shower was situated in a recess with no curtain or screen, so quickly spilled on to the floor making the bath mat soaked. The lock on the bathroom door didn't work. There was no hair dryer. Only one USB point within the very small TV which only charged if it was on. Being on the ground floor, our window opened out on to the narrow walk way and one poor man walked into it on his way to reception. SatNav instructions take you to a dead end further down the road and several attempts at finding our way around the God awful roundabout eventually led us to a very small parking area at the front of the hotel. Breakfast at 9.00 pm was initially disappointing. One plate was available, no bread for the toaster, no milk for the cereals. One sausage, no beans, no bacon. More food did eventually appear, as did plates, and it was very nice. The croissants and pastries were lovely too. The coffee machine was good. As mentioned, the staff were very good and we requested an iron which was bought to us quickly with a board by a lovely young man. The bed was awful. Rock hard and not much comfort from a meagre duvet that was so thin that initially we thought it had been forgotten. Anyway, one night, cheap and basic. Served its purpose but would look elsewhere and pay more. Think we were just unlucky."

"The room is neat, spacious and facilities are good but I feel they could have put water or jug in the room for the guest but overall, I'm satisfied with their service. Hope to visit again soon."

"The room was spacious, much more than I thought that it would be. It was also very clean. As we were out most of the time, we couldn't really get to use any of the facilities, if any in the hotel. As it's right smacked within the Coventry Club Football Arena, I can imagine it being a good accomodation for football fans whenever there's a match. The downside is that it's a little out of the way from the city centre. Unless you have a car, it might not be convenient to go to the city centre from this hotel."

"Absolutely smashing. Myself and sister visited ( it’s our most favourite hotel whenever I come visit her) for my birthday treat. Honestly all the great great team can never do enough for you x They make our stay.  Huge thanks this visit to Josh, Charlotte and Debs ( looking fab Debs. Haven’t seen you in ages) and all the team xxx  We always relax in the spa , then enjoy the  lounge and tasty dinner later. It’s just the best, and especially this special birthday visit. Huge thanks to everyone at the hotel. You made my birthday really special xxxxxxx"

"I stayed here for a night while on a business trip to Coventry and had a great experience. The location is super convenient for transportation and dining. Highly recommend!"

"Honestly staff members are really great and friendly! Great service all around, room was a bit small but was able to still get my way around overall experience was great."

"I always look forward to staying at this hotel. The staff are so friendly and welcoming and always remember me. IThis has become my no.1 hotel to stay whenever I'm visiting Birmingham. Breakfast has an amazing array of things from muffins to hot English breakfast to salad selection, cold meats selection, cereals and selection of breads. Topped off with hot drinks or juices. This hotel is amazing."