Posted on Apr 28, 2025
Yvonne Phipps
Service not applicable. The room was large enough and bathroom very clean!!! The noted price for bottled water ($4 each) - no good and the they were old.
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Price per night from:PHP 3,416
Posted on May 9, 2024
_wb1321893754
Very quiet, the waiters are very friendly!
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Price per night from:PHP 5,388
Posted on Sep 23, 2019
王The hotel is very good, one room and one living room with kitchen and dishwasher. Better than the hotel
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Price per night from:PHP 9,406
Posted on Apr 8, 2024
CRod
Ok so first let me just say for the price we paid on the days we went. It wasn't horrible. I would go back BUT YMMV so this was my experience.
Location was great. Right on the boardwalk and an easy walk to Hard Rock when we went to the concert.
Service was meh. The only time I had a friendly anyone in the establishment was the woman who checked us out. Everyone else that we interacted with were either disinterested or perfunctory. No help on where to find our rooms, no help on any services offered. We didn't even get the annoying (did you want to sign up for our card?) that you get in ****** hotels. I guess that was a plus.
From my understanding we were on the ”older side” of the establishment. But regardless, staying on an entire floor that says non smoking it smelled of smoke. both cigarettes and ****. I don't care if you do either but I do care to smell either in my room or right outside my door (defeats the whole purpose of non smoking). Everything is dated which is whatever. but the blinds didn't work the coffee maker wire was too short for the ”dresser” so you had to keep moving it to the nightstand to use it. The room itself was relatively clean although the back of the nightstands hadn't been touched in a long time with all that accumulation of dust. Its design is just...weird. like so much random open area. I guess you can dance there lol. The ”dresser” didn't have drawers it had...like cubby holes. We didn't use them seemed pointless. I didn't even bother with the tv it was too far away and faced away from any sitting area (again weird layout).
The ****** itself was ok. Nothing crazy although I did like that rotating bar they had. But again. EVERYWHERE just reeked of smoke. To use a comparison, at Hard Rock when you were on the ****** side sure people smoked there (i get it) but the hotel side of things smelled clean refreshing and airy.
In the end, manage expectations and you'll be fine. If you are a smoker I am sure you will be fine too. If all you plan to do is sleep there its fine (although we were on the 7th floor and could still hear the music bumping below but the music was good so w/e lol) It works, again its not horrible. Its definitely 2.5-3 star range.
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Price per night from:PHP 3,297
Posted on Jan 19, 2026
Guest User
For being such an expensive high end hotel I did expect things to be cleaner in the hotel room. You could see the basic easy perimeter of cleaning in the bathroom especially. There were some stains on the bedding as well that instantly gave my face a look. Arrived on a Friday evening and checked out for a late departure and no one was ever in our room to restock so we had to call and ask for more towels which wasn’t that big of a deal we just had a lot of garbage in our room from the weekend and a mound of dirty towels. It was an extremely busy weekend there as we were there for volleyball tournament and everything was pretty much booked up! I think the “resort fees” were really unnecessary as we didn’t even get to do much and my kids just all walked around and people watched and paying $1000 just for the regular hotel price is enough. It was a stay to play event so we had no other options in staying elsewhere. Restaurants inside were mediocre and outrageously expensive!! I just felt like it was a money pit and that’s the only intention it had. We were on the 15th floor and did get a great view of the sunrise/sunset right around the corner from our hotel door and I think that was the only thing we actually enjoyed there.
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Price per night from:PHP 2,174
Posted on Jan 3, 2026
Clarisa624
It was helpful that they were able to accommodate connecting rooms. We were in the Havana Tower. We booked run of the house, which was a king bed in the hold tower. To upgrade to 2 beds and for connecting option it was an additional $29 fee.
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Price per night from:PHP 2,457
Posted on Nov 27, 2023|2 Double Beds Standard
calend
The hotel is really nice, every detail is done very well, the service of the front desk lady Lanlan is very good, the check-in is very enthusiastic, and she can consider the guests. I am very satisfied👍
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Price per night from:PHP 8,384
Posted on Aug 22, 2019
SICHAOOK, business trips can live, the environment is general, breakfast is general, there is not much choice for breakfast, the taste is general, the price is good. Suitable for business trips, it is general
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Price per night from:PHP 5,954
Posted on Jun 3, 2026
Raffy99Outstanding!
Everything was perfect from the staff to the room and the shuttle.
The room was super clean and the staff were so kind. I highly recommend staying there, particularly for those who are travelling from/to Newark airport. It is located by it and offers a free shuttle service every 30 minutes.
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Price per night from:PHP 5,808
Posted on Sep 1, 2023
Summerlovex3
I stayed on and off about a month and it had its ups and downs the location is great the house keeping staff is wonderful not so much management he singled me out gave me a hard time told some of us it’s a 3 week max stay but others didn’t get that when I informed them of mold and water leak he accused me of taking showers and letting the water run out when in fact there’s a leak behind the wall so I used the towels to soak it up they got a little dirty and I was told if this keeps happening I was going to lose my deposit for the towels then when I booked the jacuzzi suite I was told. Dogs are not allowed in suits and if then downgraded my room no reimbursement for the difference and was told I could have the red quilts because once again I would lose the security deposit if the dog or my family gets 1 spec on the white blanket never gave me a red blanket but I didn’t get any specs and the white one 🙀 idk what management had against me but even with the free pet policy and other horrific moments like not getting my jacuzzi suite getting told the only room available was the room that I booked a Jacuzzi suite for because it smelled like mold and it had the water leak issue so then miraculously, they don’t see my booking for the Jacuzzi if they see it for the room that I just had that I already checked out of so they gave somebody else the Jacuzzi suite downgraded me to a white sheet suit that my dog for the first night couldn’t sleep in but then miraculously could as soon as we said, will just pull the booking and cancel then that suit was available had to take a break from there.
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Price per night from:PHP 6,950