Overall was a good experience! Only issue was there is no microwave in your hotel room so when you and your family come back from a nice dinner or just have leftovers in general you have to go to the main lobby where there is only one microwave inside a cabinet for everyone in the hotel to use! Now here’s my real issue….inside that cabinet…not microwave just to be clear…. was a dead roach….we immediately alerted the staff and they were shocked just as we were! Staff said they would handle it so with good faith the next morning my kids were hungry went back down to that same microwave and the roach was still there‼️‼️‼️
The location of the hotel is good. The lobby is gorgeous. But the room view is not good 👎 the hotel in downtown Cleveland is really at the bottom. Compared with other houses, the front desk is not generous enough, even the bottle of water is $4 per bottle. The room facilities are modern.
The hotel is in a very good location, with a direct view of Lake Erie from the window, which is great
Facilities: Complete and thoughtful, but the sink drains very slowly
Sanitation: Clean!
Environment: Beautiful
Service: Friendly service, freshly made breakfast, great!
The room is relatively small, and there is no microwave or other facilities. The hotel is quite large, with a bridge connecting two buildings, and the Hyatt is next door. There are a lot of conference halls, so many people come to the meeting, and it is inevitable that it is very noisy~~
It was quiet and a good size room.
The AC kept turning off which disrupted my sleep. It was humid in the room so I woke up three different times throughout the night. This was extremely disappointing because I had exam in the morning.
The pots had some food residue.
The stopper for the tub did not work.
The sound insulation of the room is very poor, and the surrounding facilities are very missing.
Very contradictory complex, very quiet outside, but the hotel is very noisy
The only good thing is the glass for breakfast, quiet in the corner to enjoy breakfast, you can see squirrels and birds
His pool is good and you can see the outside too.
It started out really bad like the commercial on tv, with the mom waving at her children across the hotel lot. They corrected the error and we ended up in a suite of five beds. The check in time is at three in the afternoon instead of letting you choose. The service for the room was very awesome. Thank you
It is still very good to sleep at the transit station of the trip! The hotel is very new, and the bedding is very comfortable, which is the quality of Marriott. Hotel parking is 22 dollars a day, but the opposite parking building is only 6 dollars, and they usually recommend guests to park diagonally opposite. It was 6:00 in the morning when I checked out, before dawn, a girl was going to pick up the car from the parking lot diagonally opposite, and the hotel even sent a security guard to accompany me to see me get in the car to ensure my safety! He said that Toledo is a small Detroit, and the law and order in some places is not very good! So they are going to walk with me to get the car! Great hotel
Very high-end hotel, the room is also very good, the service is also good, but it is a bit expensive, the breakfast is also OK, but it is not cheap. We are convenient, close to the exhibition hall, and directly reach it through the underground passage
Great
117 reviews
9.2/10
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7.0/10
This hotel is big one side is super 8 and the other side is the Baymont it's all connected into one big building so it's like a big maze that you have to walk through to get to your rooms or take the elevator I like that there are several different entrants and exits in this building so if you're not parked directly on one side and have to park say in the back you're able to go right out the back check in and check out process was fairly simple very polite for the couple of front desk people that we had dealt with the beds we're big and fairly comfortable so no complaints really in that aspect I like the extra space in our rooms and I really like the cabinetry so you can definitely put your luggage away or if you want to put your clothes in the drawers or closet so that way you don't have your stuff on your way it definitely gives you that option to do so. Each time I've stayed here our rooms came equipped with a mini fridge and microwave and a coffee maker even though we didn't use the coffee maker so I can't really give you a good review on that aspect only as per the fact that there was one located and ours had its own little coffee station type nook in the wall which was cute bathroom was spacious I don't believe the hair dryer worked in one of our rooms or was maybe not even there I'm not sure I can't remember the hotel was fairly clean for the most part I didn't have any issues with any of my rooms didn't see any noticeable damage all in all I'd say this hotel is definitely an 8 out of 10 didn't have a pool and if it did it was definitely not in order I don't think the workout room or anything like that was working either if they did have one so I was just a basic stay sleep and do what you got to do you are in a cul-de-sac so to speak almost like an industrial cul-de-sac but it's a hotel called a sex so you're right off the highway which is a plus and convenient down that called a sac road there are a couple restaurants or eateries nearby so even in walking distance however if you wanted something other than the handful of options that were down in the hotel cul-de-sac you could drive and wouldn't take you more than maybe 7:00 to 12 minutes tops to get to the closest Royal area to be able to go to any gas stations convenience stores or any other eateries so location was definitely a plus for this Hotel! I would recommend this hotel to anybody traveling maybe for business or just need a quick stay they don't have continental breakfast I believe what it's called as a complimentary breakfast where you just get two little choices of juice that tasted a little odd to me or watered down out of a machine I think they gave you like a banana and an orange or something in a fruit basket to choose from a bagel maybe some bread to toast or something or a pastry of some sort and there was two options of cereal I believe so nothing fancy nothing great breakfast really wasn't that fantastic I would recommend that the Baymont and the super 8 since they are joined together should really think about upgrading their breakfast to something a little bit better like the waffle maker you know maybe something hot I better selections and I could turn my review into at least a 9 out of 10 if not a 10 out of 10 because honestly having that breakfast makes the hotel sometimes and being a conjoined Hotel there should be no reason why they can't afford to throw in since they both share the same lobby slash diner area!
GGuest UserWas a convenient location and check in was easy. However, there was difficulty with the room keys. I entered the room left my purse and one key in the room went out to my car for luggage - entered at the rear door using the key. However, the key failed to work for my room. Had to go to the desk and have a new set of keys made. This happened again the next day as well, however, that time the on call clerk said it frequently happens when using the rear door. If they know it happens why not fix it or warn the client in advance. This was very stressful.
The room itself was extremely disappointing. It was supposed to sleep 3 adults yet it contained only a queen size bed and a window ledge. No couch, roll away nothing. The sitting area was non existent. Your options were the bed, the window ledge or a straight back wood desk chair. Not at all comfortable. The television was smaller than my computer monitor definately not more than a 24”. Even though all advertisements stated a refrigerator in the room there was not one. Which meant I was unable to keep any cold drinks in my room. The breakfast was an even bigger joke - cold hard boiled eggs were available one day, cold cereal, very limited fruit if you were not there early there was none it was not refilled. Donuts were prepackaged and old. Was not anything available that was at all desirable. I knew there was not a pool or exercise room which I did not expect however, for 100 a night in Delphos, OH I expected more. I had a handicapped room as I have 2 artificial knees and occasionally have difficulity with low toliets and tubs. The room showed handicapped on the exterior door however, the toliet was low and there was not a shower but a tub you had to step into. I spent 3 nights and the only maid service I received was towel replacement - the bed was not made and I do not believe the vaccum was ran. One day I someone had left their pass key in my room along with a roll of wastepaper bags. I took it to the desk and told the clerk I thought #6 would be looking for their keys in the morning. Not a thank or any sense of concern. I entered the lobby at various times of the day and evening and I don't believe I EVER saw anyone sitting at the desk just a sign that read ring bell for service. They were not even in the office directly behind the desk. To say I was disappointed would be putting it mildly I can assure you I will not be returning to this facility or any other Microtel in the future. Stay away it is definetly worth an additional 20-30 to get an indoor pool, hot breakfast, king size bed, comfortable chair as well as an adjustable desk chair with a refrigerator and microwave in your room which you did not get here. Stay in Van Wert at the Comfort Inn or Holiday Inn express.
GGuest UserI loved this hotel! My room was clean and cozy. I love hotels where you walk straight in to your room from the parking lot. I definitely would stay here again! Not sure of the front desk ladies name but she was amazing!
A lovely property. Located on Lake Erie, the Lodge at Geneva provided plenty of enjoyment for our family, especially our grandchildren. They played mini golf; rode the provided bikes (although a little lite on available bikes for little ones) on paved trails; swam; ate smores; enjoyed the Landlubbers Loop of the small peoples ropes course; and of course enjoyed the cuisine. Then, the second day... I highly recommend a visit to the Lodge at Geneva
The bed was very comfortable, the price was perfect, and breakfast was great, and the service at the front desk was fabulous! We really enjoyed our stay and will consider other Wingate by Windham facilities on future trips!
LLINMEIThis hotel is extremely clean and has all the amenities you need. There is an oversized Wal-Mart supermarket near the hotel for easy shopping. Breakfast is average, the breakfast place is small and slightly crowded.
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