I arrived at the hotel early in the morning (between 10-11 AM) and they let me use the pool right away, and I was able to check in early very quickly. The welcome cookies were delicious too!
The room felt a bit dated, but it was neatly organized, so there were absolutely no issues using it. Especially the bedding! Hilton's bedding is always great, after all.
And the manager who tidied up the room was very friendly. Whenever I asked for something I needed, they promptly took care of it.
The pool water was a bit chilly, but it was great to be able to swim from early morning until late at night, and I also appreciated having a steam sauna.
The breakfast and dinner were more traditional Indian cuisine than Western, so at first, I wondered what to eat, but everything was clean, and I didn't get sick after eating.
There's also a souvenir shop, and they sell good products without significantly overcharging.
The location was also great; it's a 10-minute taxi ride to the Taj Mahal or a 40-minute walk, which was perfect for getting around during the Holi festival. It's on a main road too, so it didn't feel dangerous.
This is one of the loveliest and most beautiful hotels I've stayed at in India 🙏. It's funny because I've paid more in other cities and ended up in very mediocre hotels.
Here, it was incredibly clean, modern, and cozy! They provided decent toiletries, clean bedding, and towels. The only thing is that the room was quite small, but for a few nights and an active travel schedule, it was perfectly adequate.
The staff at reception were incredibly kind, ready to explain everything, offer advice, and were generally very friendly and attentive. Mulayam Singh also helped me out – a truly excellent employee 😉.
The rooftop pool is the best way to start your day! And it's absolutely beautiful!
And, of course, being within walking distance of the Taj Mahal is the main highlight!
The service and amenities of The Hilton Garden inn Lucknow are totally worth it. Breakfast was great and so was the pool. The rooms were squeaky clean and the staff was quick to serve. Great experience.
Good things first
1. spacious rooms
2. Good breakfast buffet
3. swimming pool
Need to improve things
1. the floor mats smells need to be cleaned.
2. the customer checkout services needs to be improved..I requested for a extension but just allow 30 minutes..need to provide better customer service.
3. customer baggage handling issues..too many people so the baggage counter denied to keep the baggage after checkout.
Our first room was noisy next door, and I couldn't sleep after being woken up early in the morning, so I asked to change rooms, and they immediately accommodated us. Thanks to that, we had a very relaxed stay.
This hotel is ideally located with a rooftop bar offering views of the Taj Mahal, and it's within walking distance.
However, it might not be suitable for those who prefer local restaurants.
Had a very comfortable stay with a perfect view to my vacation.I was travelling with my elderly mother and was worried about location and comfort.But visited gokul Govardhan vrindavan barsana and mathura covered all temples in a timely manner. View from my room was super relaxing which added to the experience
We stayed at Taj for two nights with our kids and we loved it. They welcomed us with full Indian traditions and check-in was seamless. It was awesome experience at every step from their front desk to house keeping. Food was great. Speacial thanks to their house keeping staff Omveer who put smile on my 6 year old son with his beautiful gesture by lining up his toy cars which my son absolutely loved.
Will definitely stay at Taj again.
The room and amenities were really great but I had a bad experience checking out. They didn’t have a proper process for billing with Trip.com, they held me 3 hours and the payment still couldn’t come through. Don’t know who’s fault it was but from what I saw, Radisson Blu seemed at fault. While they made me ask Trip.com reps to calk them, their operator wasn’t taking calls properly. I had to call on their number infront of them to show that their operator isn’t taking call thats why Trip.com isn’t able to get through. Their business emails were messed up and because of it Trip.com wasn’t able to send the payment, finally I paid physically. One expects Radisson Blu to have a better process to handle bookings from online platforms, but it seems this one is just for marriage parties and not tourists.
Amazing
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8.2/10
Very Good
MMaestraViajarI stayed at this hotel to recover from a surgery I had. I ended up needing to cancel, because I didn't realize that Ghazibad was epically far away from New Delhi, and I was unable to care for myself after the surgery for a time. I was told by the hotel that they would submit to refund the cost of my stay (this did not occur). Additionally, when I checked out, they did not give me the final costs on my room, then they subsequently harassed me on Whatsapp until I was able to pay, all while attempting to heal from a major surgery, and I had to return to the hospital. As for the hotel, it is listed as 4 stars but it is more like 3. I chose the hotel for the beautiful amenities in the pictures -- it looks NOTHING like what is pictured. The staff is helpful, going out of their way to meet any need you have and the restaurant menu and breakfast buffet are good, albeit quite expensive. I also used room service, which at one time I was told they would not take my order, I had to come down to give the order in person. I would say this is a hit or miss hotel. The neighborhood surrounding the hotel is beyond unsafe and deplorable and I didn't feel comfortable AT ALL going outside, without risking my life and limb. I do not reccommend this hotel and would not stay again.
PPANCHALExcellent Stay, Great Location and Value for Money
I had one of the best stays at this hotel in Chennai. I stayed for 3 nights and it truly felt like a luxury experience at a reasonable price. The location is a major advantage centrally placed and easily accessible to many parts of the city.
The rooms are spacious, the bed linen was clean, and the bathroom was well maintained with proper toiletries provided. They also supply water bottles and there’s a water dispenser (water can) available in the hallway, which is a nice touch.
They offer a complimentary breakfast buffet with a wide variety of options. However the breakfast closes a bit early at 10 AM so plan accordingly. Car parking is available, which is convenient and the staff were polite and helpful, A special mention to the security personnel and room service staff for their hospitality. Outside food is allowed as well, which is a plus.
The only minor inconvenience was that the lift always stopped at the first floor (reception) by default, which was slightly annoying.
Also FYI, I misplaced my room key card and had to pay ₹200 for a replacement.
Overall, it was a great experience and I’d definitely recommend this place for anyone visiting Chennai.
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