Posted on May 3, 2026
Guest User
My stay at Sofitel Casablanca Tour Blanche was extremely disappointing and far below the standards expected from a Accor luxury hotel.
Service was unprofessional from check-in, breakfast quality and hygiene were poor, and even simple orders took far too long.
Most seriously, personal belongings were taken from my room, and the hotel failed to conduct any proper investigation or provide follow-up despite multiple complaints.
Overall, poor management and serious security concerns. I would not recommend this hotel.
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Price per night from:SEK 1,001
Posted on Aug 17, 2026|Superior Single Room
JekosI really like this hotel. The staff are very competent and friendly. Everything is very clean. The breakfast is very diverse and delicious. There's also a gym and a pool with a jacuzzi.
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Price per night from:SEK 405
Posted on Apr 25, 2026|Standard Room
arissstonBad things:
Only one thing. PILLOWS. The worst pillows I have ever slept on. Basically they are made of textile waste. No joke. It's such a shame. From my point of view – it's disrespectful towards customers.
Good things:
1. Location. Only 10 minutes from airport.
2. Breakfast was PERFECT. Best hotel breakfast in Marocco. (*unfortunately, their branch at Casa Oasis doesn't have a good breakfast)
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Price per night from:SEK 773
Posted on May 9, 2026|Standard Twin Room
Guest UserThis was a welcome Oasis which we booked for a night due to a sufficiently long layover to justify. This case it was around 15 hours and it would be overnight so it was decided to book this hotel in order to be a bit more comfortable and refreshed for the next day's leg. For those who are sensitive, there does appear to be evidence to suggest scented product use throughout the establishment... But it's not too overpowering such as on the Royal Air Morocco's aircraft.... Staff are very courteous and knowledgeable. The rooms are neat and tidy and well laid out with sufficient room to move about in. It's a surprisingly quiet area given its proximity to the airport. And it has a free shuttle which is currently running every 30 minutes on the hour. Give yourself a little bit of extra time to find where the shuttle is though as it may not be particularly apparent. The breakfast spread is very delicious and the fact that they had the famous Moroccan mint tea and bottomless cups really made my day! My only regret in staying here is that it was a bit of an excursion to go into the city to do some proper sightseeing and take in all the wonders of Casablanca.... Even if I've only seen the movie once ;) ... But this isn't on the hotel.... And hopefully I look forward to visiting again and spending a bit more time to explore this interesting region. A thoroughly endearing part of this hotel were some cats patrolling the premises.
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Price per night from:SEK 736
Posted on Jun 21, 2026
Guest UserThis accommodation is located near a large intersection and comes with comprehensive amenities, including kitchenware and pots for cooking. The staff were also very friendly. I booked a room with a balcony, and the natural light was excellent. The Maarif area feels safe, and taxis are easily accessible.
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Price per night from:SEK 551
Posted on Apr 17, 2026|Superior Twin Room Sea or Park View
Guest UserWe didn’t have a good stay at the Novotel in Mohammedia, there was no hot water on arrival and there was obviously a hotel wide issue, but the reception said they’d sent someone up and we needed to run the taps for 10 minutes! Well that didn’t work and there was no hot water in the morning either, even they promised it would be back by the morning, so freezing cold shower. No remote control for the TV, the blackout blinds had tears and holes in them (see photo), the carpets were tired and marked (photo) and the windows were absolutely filthy (photo). This was billed as a “superior room with park view” - you could see the park with the window open, but with it closed the dirt pretty much obscured it. We booked a massage but cancelled as how can you have a massage without a shower? The breakfast was very average. The staff were fine, they are up against it with this building, but they constantly asked us to give them reviews by name. The pool is tiny, the bar was quite lively and again nice staff. For a modern Novotel this was a pretty bad experience.
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Price per night from:SEK 681
Posted on Mar 30, 2026|1 King Bed, Non-Smoking, Comfort Room, Garden View, Mini Bar, Bathrobe And Slippers, Courtesy Tray
Guest UserI was charged twice. I had already paid online via Trip.com, but the front desk couldn't find my payment in their system and demanded cash upon checkout. It's been over a week, and they still haven't processed my refund, even though I've sent photos of the payment receipt five times through the Trip.com chat and via email. My impression of the hotel is completely ruined.
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Price per night from:SEK 574
Posted on May 22, 2026
Robin xuanOur stay was incredibly pleasant. The hotel's location is excellent, close to the Old Medina and Mohammed V Square, making it easy to get around on foot. There are also plenty of transport options and shops nearby. The front desk staff includes Mandarin-speaking personnel, which made communication smooth, and currency exchange was conveniently available, making it especially friendly for Chinese tourists.
The room was clean, spacious, and comfortable, providing a quiet and peaceful stay. Breakfast offered a wide variety of options, including both Chinese dishes and local specialties, catering well to Chinese tastes. The overall service was attentive and thoughtful, and the value for money was outstanding. It's a perfect base for exploring and an excellent choice for anyone staying in Casablanca.
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Price per night from:SEK 666
Posted on Jun 18, 2026
Guest UserI had a wonderful stay at Polar Bear Hotel in Casablanca.
The owner is incredibly kind, caring, and welcoming. She cooked delicious homemade food and went above and beyond to make sure I was comfortable during my stay. She even kindly offered airport transfers and was always available to help whenever needed.
Unfortunately, I was scammed by a local taxi driver who falsely claimed he was sent by the hotel. As a solo traveler, this was quite stressful. However, the owner was genuinely concerned about my situation and did everything she could to assist and support me. Her care and kindness made a huge difference.
When you travel alone, meeting people who genuinely look after you is priceless. The hospitality here felt more like staying with family than at a hotel.
Thank you for your kindness and for making my stay in Casablanca such a positive experience. I highly recommend this place to anyone looking for a warm, authentic, and caring host.
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Price per night from:SEK 553
Posted on May 31, 2026
Guest User
My Moroccon friend I studied my phd with in Ireland (my nationality) drove me from Cas airport to the hotel & helped me with my bags to my room & ordered me a bottle of wine from the bar (about the same price as the deluxe room), saying welcome to my beautiful country! The bar staff took the wine off my friend, a GP, and said ”I know this is how you earn your bread and you will be paid but we don't accept this here”. I.e. The receptionist accused my friend of being a **********. The bar man was disgusted by the comment. Having paid, I didn't stay at the hotel and checked out the next day. The receptionist should say... We don't accept non-customers going to customers rooms, not accuse another Moroccon woman of being a ****** (my conservative Muslim friend was mortified)
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Price per night from:SEK 364