I stayed at the hotel during a self-driving trip with my children. There is a free parking lot, the store environment is good, the room is large, and the supporting facilities are relatively complete. The family is very satisfied.
It was my first time in this city. The hotel is new and the service is good. The location is excellent, within walking distance to the lake, with many restaurants nearby and convenient transportation. It was a great experience.
I chose this hotel for a layover and was quite satisfied!
Facilities: The facilities are well-equipped and clean. Drinking water is provided, and the bedroom and bathroom are spacious with a comfortable king-sized bed and a large TV. Some of the handles in the bathroom are a bit old, and you need to bring your own toiletries.
Cleanliness: Clean and tidy.
Environment: Quiet at night and close to the airport. There's a McDonald's nearby. However, it's quite far from the city center, making it suitable for transit but not for city sightseeing.
Service: The service is excellent, convenient, and efficient. The front desk staff handled check-in with fluent English, and you can check out as early as 5:30 AM. There's also a round-trip airport shuttle service.
I’m not one to usually choose a BW, and this one rises above all including some of the Other brands of hotels out there! Clean and well run. Everyone we encountered was pleasant and accommodating. I’d stay again.
Was very nice place, wifi needs updating and the construction needs to be rushed, pool temperature changes every day even though it’s a heated pool, was an interesting experience not having the same pool temperature day to day
Arrived late at night, check-in was quick and easy, the room was clean, and got everything we needed. Kids love the swimming pool. Breakfast was good, staffs are very nice and helpful. A/C was loud, but our kids were able to sleep through it, so it was not a big issue. Overall, a friendly, simple accommodation , we were happy with our stay.
Good hotel and fairly priced for this small City of North Bay, ON. Price is competitive. I would like to make mention of an outstanding employee named Ami, who, went out of her way to really ensure that all were very happy with a beautiful breakfast. Best breakfast Staff considering she was alone while it was quite busy. Very Professional staff. It was my second visit and I was not disappointed.
We had a pleasant stay at this hotel. The room was clean and comfortable, and the staff were friendly and helpful. The location was convenient. Overall, a great experience.
This was the best hotel we stayed at on our vacation. In particular, the person who checked us in was helpful and considerate. I watched him deal with another issue professionally. The next time we go to Dryden, we'll stay here again.
Very Good
106 reviews
8.5/10
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XXiechengdashuThis is a great hotel, conveniently located right by Parliament Hill, which is the main attraction in Ottawa along with its surroundings. So, after checking in, you can easily explore the area on foot. Plus, it's very close to Chinatown, making dining options readily available. The hotel rooms are spacious and well-appointed with standard amenities. The only drawback is that parking comes with a fee.
GGuest UserI stayed at this hotel for one night, and honestly, it turned out to be one of the best short stays I’ve had in a long time. From start to finish, everything exceeded my expectations.
The host was absolutely amazing — extremely helpful, responsive, and professional throughout the entire stay. They answered all of my questions quickly, even after I had already checked in, which made the whole experience feel very smooth and stress-free. It’s rare to find that level of attentiveness and genuine care.
The view was simply stunning. I loved the beautiful water view — waking up and seeing the water right outside was such a peaceful and memorable experience. It truly elevated the entire stay.
The unit itself was spotless and exceptionally clean. You can tell that a lot of care goes into maintaining the space. Everything felt fresh, organized, and very well taken care of.
The kitchen was fully equipped with everything we needed, which made it so convenient to prepare our own dinner. Having a proper kitchen setup really makes a difference, especially for a comfortable and relaxed night in.
The location is another huge plus. The area is fantastic — so many restaurants and bars within walking distance, and even grocery stores nearby. Being able to walk everywhere made the stay even more enjoyable and convenient.
Overall, this place is a solid 10/10. I would absolutely stay here again without hesitation and highly recommend it to anyone looking for a clean, comfortable, well-located place to stay downtown. Truly a five-star experience!
HHNQ20061129I chose this place because I had an early flight the next morning. The room wasn't huge but was decent, the bedding was comfortable, and there was a fridge but no microwave. The male Korean staff member at the front desk was incredibly rude. He had a cold expression the entire time, as if everyone owed him something, and was very unfriendly towards Chinese people. My daughter's flight was canceled, so I was at the front desk trying to communicate with him, asking him to write down the location for the pickup car. He was very reluctant and pulled out a long sheet of text for me to take a picture of and send to my daughter. I asked him to just write the location, and again, he was very unwilling, just scribbled on the paper. I used a translation app, and he said something about needing to speak English if I came to Canada, all with a straight face and a bad tone! It was infuriating. Later, my daughter found the manager, who reprimanded the Korean staff member. Both the manager and the female staff at the front desk were very warm and helpful, especially the manager, who enthusiastically helped me sort everything out and arranged the room, which allowed me to go to the airport with peace of mind. That male Korean front desk staff member is completely unfit for his position.
GGuest UserI took my kids to the hotel for a treat to get together and right in my hallway at 4am we got woken up by yelling and screaming they did kick them out but I was nervous and to he woken up like that was not necessary and when I told the front desk people they just said o they left but still it was not enjoyable and to get nothing for compensation I paid my money to go have a good night and that was not a good time I thought they could of said o come back on us or give me half off the next room something would of been appreciated
GGuest UserAmazing, the staff here were so accomodating. They pulled out a map and showed us the best spots and gave us tips and tricks to navigate the city.
The location was great, everything is within walking distance
GGuest User2 days no cleaning. They were supposed to come in the morning even when I was not there. But when I came back around 2pm things were the same, no cleaning.
GGuest UserThe place was perfect for what we needed. They gave us a joining room. We had 2 adult’s, one senior and 5 kids. We needed a stop over on our way to the north. Plus all the staff were friendly.
BBijinThe hotel is very close to the airport. It is not half an hour. It is about 60 knives. The hotel is very close to the city. The environment is very good. The front desk service is also very good. It is close to the TD Bank supermarket. There is breakfast but there are not many varieties. I have not changed the taste for a few days. The price is not expensive. Will stay next time and recommend friends and relatives 👍
BBenjaminIt’s near the airport, and they know it. As a result, the parking fare is quite high. Overall, the stay was average. One should be wary, however, that although the breakfast is complimentary, they expected a tip, which is absolutely ridiculous. How can one call it complimentary under such expectations?
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