This hotel is perfect for catching a flight from Berlin Brandenburg Airport. The room was cozy and warm, and it's just a 5-minute walk to the S-Bahn. The front desk staff were welcoming and helpful. Great value for money, I truly recommend it.
The hotel can only be reached from the airport by taxi, about 20 euros, walking is very problematic. The room is good, very clean, the breakfast is good, could be more vegetables. We arrived late, had a hard time with registration, entered the wrong booking number.
Artived at 11pm took over an hour to find my room. Two customers prior to me had been sent to rooms that had customers in bed. I assume they over book the hotel, hoping people cancelled or dont turn up. The hotel had an electrical charge noise and feelnabout it. Possibly from the airport.
This is definitely a smart choice for passengers catching an early flight from Brandenburg Airport – incredibly convenient! Plus, the excellent value for money in terms of facilities, cleanliness, and service makes it highly recommended for anyone transiting through Berlin.
It was nice to stay here. Good and pleasant hotel. The only thing I was charged twice, one time by trip.com and hotel. So multiply your amount *2 and enjoy your stay)))
Great location. Friendly staff. Up-to-date, stylish, and great room interior. Spacious bathroom.
Best to have water inside the room, or bring your own tumbler since they only have water at the lobby.
Food is mediocre. Can be improved. Salad was tasteless. Burger patty was dry, lacking flavor.
Otherwise, stay was great and still highly recommended.
Very helpful staff at the reception, who also help on the phone! This is how I received, for example, a water cooker on request and the information I needed. Since I had to do in the area, the location was ideal for me. There are few free parking places around the hotel, so it is better to book a parking place there, if necessary in the deep garage.
We recently booked four rooms at this hotel in Berlin. To our disappointment, we were informed upon arrival that early check-in would cost a surcharge of 50% of the room rate, while we had never been informed of this by telephone in advance. We called three times and were not told about these additional charges during each call. After a long journey of 7 hours from Rotterdam, this was an unpleasant surprise. In addition, an additional charge was requested for everything. We request the management to communicate more transparently about such charges!!
The reception was very friendly;
Unfortunately, there weren't enough seats for breakfast, except outside, which was too cold; the service in the breakfast room was very friendly, despite the high volume of guests.
The room was okay, but unfortunately, the hairdryer and the lamp on the desk weren't working either;
What I didn't like was that they charged extra for parking.
The hotel's location is very good, as you can reach the historic sites or the city center on foot in a reasonable amount of time, and there's also a bus service nearby.
Apartment was very nice and tidy. It had so many nice amenities in the room and I loved the TV was able to face the bed! Check in and check out services was really easy and smooth, all digital.
The hotel's location is a 5 to 20-minute walk from the bus stop (depending on which bus you took), with buses running every 30 minutes to berlin airport. It's approximately one hour from Berlin Central Station from the Berlin Airport.
A key point to note is that the main entrance door locks after ~10 PM, and there is no night staff. We discovered this the hard way one evening and panicked. We later found out that you must use the hotel's website app (the same one used for check-in) to unlock the door. There is a ”front door” button in the app that triggers the lock.
This was not immediately obvious, as we saw another traveler struggling with the same issue. I highly recommend setting up the app beforehand, as checking in late at night without it would be very difficult.
Very Good
18 reviews
8.7/10
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