Pet friendly Hotels in Merseyside, United Kingdom

I booked the cheapest plan, which was a double room, and since I was traveling alone, I had plenty of space. The front desk staff were all very kind and friendly. I stayed for two nights, and they even tidied up the room midway, so it was always clean. The breakfast buffet was also delicious, so it's a shame I couldn't have it on the second morning due to my flight schedule. I wish there had been slippers in the room.

When we arrived, we noticed we had been given a far inferior room than we've ever had before. The view was terrible. There was no fridge which we have always had before and the room looked 'tired'...in need of TLC. I went to reception to tell them I was not happy. Anyway they did sort it. Gave us another room with a better view and the young girl on reception brought us an old, but working mini fridge.. so it worked out OK in the end ( I need a fridge to put some of my medication in.) Another lady on the desk was very curt when I said there was no fridge and stated....not all rooms automatically have a fridge in them. Sorry but I thought they did. Whoever makes loose leaf tea in the restaurant needs to learn it is 1 tsp of tea per person and 1 for the pot. In this case 3tsp of tea and not half a teapot full. I kid you not. See pic below. We got a refund for some of the tea, but nit for the cream tea my friend had. My friend had ordered a cream tea and me, just a tea. Yet they brought a pot of tea for 2, which is the wrong etiquette for an order like this. Hence we only got 2 cups out of it, because of the amount of loose tea in there. I think I have been spoiled by the superior standard of the rooms, when we have stayed before....I just presumed all their rooms would be like this

Location is great. It’s across the road from the Albert docks. 1 minute’s walk. 🚶 Breakfast is great. Staff are efficient and helpful and check in was rapid. We had a great time. The rooms are clean but grotty, they feel like too many stag or hen dos have been through the hotel. This is not the staffs fault, the shared space is lovely and has a good vibe. The rooms do have a working tv and great internet but are below standard to what I had expected of Ibis. 🛜

The staff and the service was absolutely fantastic the cleanliness is superb 👌 though out the hotel 🏨 the food 🥘 is absolutely fantastic the service for the food is fantastic an it’s help yourself an all you can eat which is good 👍 they allowed us to checkin early aswell which was very kind of them to allow us to do that the rooms are clean an fresh an tidy an warm an the beds are so comfy had fantastic nights sleep 😴 had an amazing time 🕰️ the bar is good aswell an the entertainment is excellent aswell an all the staff are absolutely 💯 amazing 🤩 an was there when you needed them aswell an nothing was a trouble for them they helped us with our stay an was absolutely fantastic aswell an we will definitely will be returning aswell it’s absolutely fantastic an we loved 🥰 our stay from Nikki smith and Damo and also boss man the dog 🐶 thank you for a lovely 🥰 stay xxxx

Stayed one night with my daughter for my birthday. The hotel is very central and the reception staff were welcoming. Our room was large and modern, but extremely dark, if you plan on doing makeup, it might be worth bringing a lighted mirror. I had requested a quiet room and was placed at the back, but unfortunately there was a constant noise that sounded like a generator, as well as the sound of glass bottles being emptied somewhere. Some guests also returned around 4 a.m., so I was lucky if I got an hour of sleep. That said, I would still stay again.

An absolutely amazing hotel, beautifully decorated. Bed was big and very comfortable. You can definitely see where the £30M renovation 4 years ago was spent. Staff where super friendly and helpful. Breakfast was great, I didn't rate my evening meal but that's just down to personal taste. Would definitely go again. Loved it/

The hotel is conveniently located near Liverpool’s main train station. The staff is also very friendly and the check-in was efficient.

Wonderful location. Very nice reception area and bar. Comfortable bed and pillows. Short of a few niceties eg Shower cap / free bottled water / no fridge in the room. Didn’t have a breakfast so can’t comment on that. Suited our requirements for a two night shopping trip and the central location made up for all minor disappointments.

The hotel is right by the sea, a 5-10 minute taxi ride from the train station. They have sea-view rooms with nice scenery. There were also a few complimentary drinks in the fridge. The room was clean and tidy, so overall, it's pretty good.

Beautiful hotel lobby with historic yet modern furnishings in rooms. Food in palm court was good. Soap dispensers need to be improved as they get stuck easily.