Pet Friendly Hotels in Surrey, United Kingdom

I booked this location for a real “British Experience.” Although I don’t know if it was a real experience, it was a REAL experience. From the moment the car arrived, I was impressed and in love. It is a true country estate, surrounded by green rolling hills and ancient trees. The first view down the driveway was of a stunning estate with beautifully landscaped grounds. We arrived early and they were able to register us immediately. The only downside was the number of stairs to get to the room, but this was minimal. The interior was breathtaking, the outside was awe inspiring. We had originally planned on taking a day to go to London, but quickly decided to stay and enjoy the relaxing atmosphere of the estate. The food was wonderful but the breakfast hours were not as noted. On Saturday, we arrived at 10:30 for breakfast and the buffet was nearly empty, however the staff were kind enough to bring us the few things we needed. The staff were wonderful and added to the exceptional experience of our stay. I will definitely revisit this location in the future. It was a lovely experience.

Dry helpful staff, clean and tidy. Down side no free parking plus few minutes walk from NCP park and pay

Recommend this hotel. I took the elderly in their 70s to stay. First of all, I considered the quiet environment I said, the service was intimate and helped with luggage. And the environment is quiet and elegant, I will stay next time.

I was staying at the hotel due to an important business meeting the next day, unfortunately my sleep was broken at 2am with a fire alarm going off due to other hotel guests, I was expecting some kind of kind refund or a discount off my next stay as I have used this hotel to stay for business many times before but nothing was offered and the interruption in my sleep affected my business meeting the next day, very disappointed in the way this was handled.

Everything perfect as always. Just two comments: firstly the bathrooms are way too small, and secondly, a hotel of this quality should not consider it necessary to charge extra for parking, though i admit that this does unfortunately seem to be becoming the norm these days. That said, all in all a lovely hotel.

The place is spacious and cozy, with a modern design. The bathroom is quite large and includes a handrail next to the toilet, which is very suitable for elderly residents who need assistance. The bedroom is equipped with several call bells that allow residents to easily seek help from staff if they feel unwell — a thoughtful feature for the elderly. The bed is soft.

The location is very nearby Gatwick Airport. Shuttle bus services are available, you may pay for a round trip fee when boarding the bus. Please do not throw away your shuttle bus receipt, the QR Code on it will be required for the next time. Breakfast and dinner are served, especially dinner until 10 pm. Bar is 24/7. The standard room is big, however the curtain for shower is somehow humid, and soundproof is not in good condition. All in all it is a good choice nearby the airport!

Great place to stay! I just left and feel kind of empty now!🥲 I will definitely miss this place, it has it all! Good location, nice atmosphere, beautiful surroundings and above all, excellent front desk service!😁😁👍👍 The rooms are super clean, and comfortable! They have electric heaters, TV and tea amenities 🍵 The location might represent a challenge if not willing to spend 30-40 mins to get to downtown and admire the landscape! I personally loved the trips to downtown! I kinda felt like a local going to work every morning! ☀️ I will definitely stay here with my family next time! 13/10

Located opposite the station and near grocery store and other amenities. Super friendly staff. They took my bags up to my room and offered to keep my luggage safe the day of checkout Room was a nice size. Loved the water and milk in the mini cooler and the cookies on the coffee/ tea station. No noise from the steakhouse below. Would definitely stay here again.