Posted on Feb 6, 2025
Anonymous User
The hotel is in a prime location, and it is very convenient to go to the scenic spots on foot. The hotel's decoration style is elegant and stylish. The hotel's room facilities are complete and very suitable for vacation. The hotel provides free refreshments when checking in, which is very considerate. The hotel's buffet breakfast is superb, with a lot of quality, and it will be adjusted every day to give guests who stay consecutively a sense of freshness. In general, it is a great resort hotel and is worth recommending!
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Price per night from:PLN 955
Posted on Aug 8, 2026|Superior Deluxe Double Room
Anonymous UserWe really enjoyed our stay at Ensana Nové Lázně and overall had a very positive experience.
The hotel itself is beautiful and has a lot of historic charm. We especially enjoyed the spa area, with the old Roman Baths being a real highlight and a very special feature of the hotel. The only downside was that we found the water in the pools quite cold. It would have been much more relaxing if the water temperature had been a little warmer.
Our room was very nice, comfortable and, most importantly, very quiet, which we really appreciated.
Breakfast was good, with a rich and varied selection. One aspect we found a little disappointing was the seating arrangement. Guests were assigned a table rather than being able to choose where to sit. When we asked whether we could sit at a quieter table towards the side instead of right in the middle of the room, this unfortunately led to quite a discussion before we were eventually allowed to move. A little more flexibility in this regard would make the breakfast experience more pleasant.
Overall, we had a lovely stay and really liked the hotel. The beautiful historic setting, the Roman Baths and our quiet and comfortable room were particular highlights. With a few small improvements, especially regarding the water temperature and flexibility at breakfast, the experience could be even better.
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Price per night from:PLN 577
Posted on Dec 22, 2024
Guest User
Simply beautiful a dream large room from the finest and a wonderful rich breakfast and very nice staff from breakfast to reception simply for the comfort and several times a little small but still uses the swimming pool there Can you relax and it's okay we can come back guaranteed.
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Price per night from:PLN 231
Posted on Jul 16, 2024
Guest User
I booked this hotel for my Mom. And she loved it: the staff was accommodating and caring, great location and delicious meals. Highly recommended
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Price per night from:PLN 385
Posted on Jan 7, 2026
Guest User
Overall, the hotel was excellent in every aspect, the room, cleanliness, service, and location were all outstanding.
However, our experience at the restaurant during our first visit was disappointing. Despite having a confirmed reservation, the hostess insisted on seating us at the very last table, claiming that all other tables were reserved and already chosen by other guests. After we declined that table, she eventually agreed to seat us at a somewhat better one.
What was surprising is that after we finished our dinner, the restaurant remained largely empty, which made the initial justification confusing and left us feeling uncomfortable. The interaction came across as unwelcoming and, unfortunately, felt discriminatory.
Aside from this incident, everything else about the hotel was truly excellent.
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Price per night from:PLN 729
Posted on Apr 20, 2025
Gary0423
The hotel is located on top of hills, which is not so convenient for travelers with luggage. There are 3 buildings within the hotel, 2 of them connected. The indoor swimming pool, sauna, and jacuzzi are in building 2.
My room is in building 3, seems to be newly renovated. Spacious space for a single room with a view of wood forest and next castle building. The toilet and shower room are separated. Only 1 body-and-hair shampoo is provided. But the soundproofing is not so great, you may hear the talking and laughing from the nest room clearly at night.
The front desk gentleman is so kind and attentive, highly appreciated for his service. The breakfast is average and could be crowded during holidays.
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Price per night from:PLN 297
Posted on Aug 1, 2024
NataliaVale
Very good.
I could check in even at 11 in the morning, instead at 2 pm.
The room was small, but perfect for solo traveller.
Plenty of the SPA facilities, friendly staff, speak multiple languages.
Nice breakfast ( except water melon, at some point, in the beginning it was empty, but not refilled during the service)
I really loved the tea room with the amazing choice of different teas.
I would definitely stay there again during my next visit to Karlovy Vary.
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Price per night from:PLN 237
Posted on Jun 21, 2026
Guest UserGreat location, luxury spacious room design, delicious and various breakfast with friendly receptionists and reasonable price.
They provide dinner as well, strongly recommended! Daily different dinner offered such like grilled chicken, vegetables, salad, salmon, lamb, beef, sweets and fruits in the inviting harmonious atmosphere restaurant.
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Price per night from:PLN 275
Posted on Jun 22, 2025
Guest User
Large hotel, efficiently organized. Very relaxed atmosphere. Great location between the historic spa town and the modern pedestrian zone. Unfortunately, the exterior is a socialist architectural dereliction. The rooms are sober but well-kept, with no unnecessary frills. Great spa (2 hours per day included, and unlimited use for a small fee). Easy to reach by car, affordable parking in the hotel's own parking garage. Delicious and varied breakfast. The rooms with balconies have a great view of the city; it's definitely worth it! Friendly, unfussy, and prompt service. I'd love to come back!
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Price per night from:PLN 537