Hotel near Leeds City Center,Leeds100% of visitors choose this area
BBev Russell2026.03.08
Had a lovely time, great touch having the option for the lounge and a check out at 5pm was fab to have time to look round Leeds , the spa was great , and all the staff were lovely
Altough fully paid thriough Trip.com, the reception had difficulty in finding my booking.
Don't be fooled by the swimming pool photo offered by the hotel, it is actually quite tiny.
The hotel room is a bit small. We paid £61 a night including breakfast for 2. No complain.
From the reception to the bedroom, there are many 3 steops along the way. Altough step lifts are provided, probably not worth to use them just to get a large luggage over the steps.
The location is excellent, it is near The Springs retail park which is a new shopping and dinnig place.
Excellent location just off the motorway. Spa / pool / gym are great to break up the day. Staff are great, very friendly and helpful. Rooms lovely.
Bar & grill could do with a change of menu. Food choice and standard are both poor. The price also being expensive for what it is. No one asks if everything was ok with any meals. Frequently cold meals / parts of meals. Breakfast buffet was not the best and the hot selection was poor in taste & quality. Not worth £10.
I would stay again but order food in or bring food with me.
All of the staff were exceptionally helpful and friendly during my stay which added to the experience. The hotel is truly lovely and the setting is beautiful. The rooms are well appointed and the views from the rooms and bar were amazing but it’s the high level of customer service that makes me want to return and recommend this hotel as a place to stay in Wakefield.
We got put in a very small double bedroom (standard double) but there was barely any room to move about, even the bathroom was tiny. I went and spoke to the manager who was lovely and upgraded us to the executive suite (honeymoon) no extra charge as it was my partners birthday. Absolutely amazing !!
Staff were lovely, helpful and the service was great. However, we were late being given our room as they were behind on the cleaning. Wouldn't usually be an issue but we just needed to check-in, drop off our bags and go. Staff did try to make the room ready asap which was great. Room was ok, a little tired, needing some updating/fixing up as it was missing a toilet roll holder and the wallpaper was peeling by the window but otherwise it was nice. Some of the hallways were a little smelly for some reason, there are plug-in's to try and cover this but they didn't seem to do much. Didn't have any food so I can't comment
Disappointing! Stayed at this hotel in the past and felt the standards had dropped. Our room had been set up as a twin . We didn’t complain but someone arrived to change it to a double when we were just enjoying a coffee and relaxing.
The fire alarm went off several times which was unpleasant . We appreciate it needs to be loud but there was obviously a problem with it!
The view from the window was just a view over a concrete roof.
The staff seemed very disinterested when we waited to be seated at breakfast!The coffee machine was broken ( jugs of hot coffee were available)
After breakfast we had intended to relax before leaving but room 118 didn’t allow for this It was directly over a keep fit class with tunes like “ Come on Eileen “ blaring out whilst the instructor sang along!!
We had a wonderful, too short a stay 😊 a beautifully presented Hotel and room, magnificent view and absolutely the nicest most professional team, who were Professional, efficient, polite and courteous
This is the second time we’ve stayed in this hotel at Xmas. This year I had an issue with a another travel partner that failed to communicate booking details with me and then claimed my booking was not on their system despite it showing up on the hotel’s system.
Ruby & Suzanne at reception were phenomenal. Their kindness, persistence and excellent customer service were second to none.
I am so grateful to them.
In addition the grounds of this hotel are stunning, it’s a great location, very clean, comfortable and brilliantly priced.
If you’re visiting Bradford or Leeds I would highly recommend this hotel.
Very Good
19 reviews
8.5/10
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KRW 116,466
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8.2/10
Very Good
GGuest UserAll of the staff were exceptionally helpful and friendly during my stay which added to the experience. The hotel is truly lovely and the setting is beautiful. The rooms are well appointed and the views from the rooms and bar were amazing but it’s the high level of customer service that makes me want to return and recommend this hotel as a place to stay in Wakefield.
GGuest UserGood hotel with (paid) parking. Clean and maintained well rooms. Small coolers/fridges are also available on request. Good cheap alternative to hotels more central to the neighbouring cities
GGuest UserWe got put in a very small double bedroom (standard double) but there was barely any room to move about, even the bathroom was tiny. I went and spoke to the manager who was lovely and upgraded us to the executive suite (honeymoon) no extra charge as it was my partners birthday. Absolutely amazing !!
BBev RussellHad a lovely time, great touch having the option for the lounge and a check out at 5pm was fab to have time to look round Leeds , the spa was great , and all the staff were lovely
GGuest UserThis is the second time we’ve stayed in this hotel at Xmas. This year I had an issue with a another travel partner that failed to communicate booking details with me and then claimed my booking was not on their system despite it showing up on the hotel’s system.
Ruby & Suzanne at reception were phenomenal. Their kindness, persistence and excellent customer service were second to none.
I am so grateful to them.
In addition the grounds of this hotel are stunning, it’s a great location, very clean, comfortable and brilliantly priced.
If you’re visiting Bradford or Leeds I would highly recommend this hotel.
AAnonymous UserDisappointing! Stayed at this hotel in the past and felt the standards had dropped. Our room had been set up as a twin . We didn’t complain but someone arrived to change it to a double when we were just enjoying a coffee and relaxing.
The fire alarm went off several times which was unpleasant . We appreciate it needs to be loud but there was obviously a problem with it!
The view from the window was just a view over a concrete roof.
The staff seemed very disinterested when we waited to be seated at breakfast!The coffee machine was broken ( jugs of hot coffee were available)
After breakfast we had intended to relax before leaving but room 118 didn’t allow for this It was directly over a keep fit class with tunes like “ Come on Eileen “ blaring out whilst the instructor sang along!!
GGuest UserAltough fully paid thriough Trip.com, the reception had difficulty in finding my booking.
Don't be fooled by the swimming pool photo offered by the hotel, it is actually quite tiny.
The hotel room is a bit small. We paid £61 a night including breakfast for 2. No complain.
From the reception to the bedroom, there are many 3 steops along the way. Altough step lifts are provided, probably not worth to use them just to get a large luggage over the steps.
The location is excellent, it is near The Springs retail park which is a new shopping and dinnig place.
GGuest UserJoanne's service was excellent—she provided detailed analysis and recommendations, guiding us to upgrade to a sea-view King bed room. This allowed us to enjoy the stunning sunrise and sunset over Brighton’s coast under the warm sunshine, making our trip even more memorable.
We hope to visit again in the future and look forward to receiving any room offers from you.
CCatrynExcellent location just off the motorway. Spa / pool / gym are great to break up the day. Staff are great, very friendly and helpful. Rooms lovely.
Bar & grill could do with a change of menu. Food choice and standard are both poor. The price also being expensive for what it is. No one asks if everything was ok with any meals. Frequently cold meals / parts of meals. Breakfast buffet was not the best and the hot selection was poor in taste & quality. Not worth £10.
I would stay again but order food in or bring food with me.
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