Hotels With Pools in Punjab, Pakistan

Excellent 5 star hotel with exceptional staff. I had the pleasure of a young lady from guest relations help me with an internal flight ticket issue I had, and she also helped me book some business class coach tickets to Islamabad showing me considerable care. All the staff are kind and courteous and will do the upmost to help hotel guests. Rooms are well appointed and the beds are very comfortable. Gym was large with good equipment for cardio weights., whilst the pool was perfectly temperature controlled. I genuinely was surprised and impressed with how good this hotel is and I would definitely go back in a heart beat.

I stayed at this hotel last year and came back this year as well . It’s really good as everything is round the corner.

The hotel has a great location, conveniently close to Lahore Airport, and the premises felt very secure with several security checks before reaching the lobby. I was warmly greeted by a hotel representative who picked me up and took me to the hotel. Both the buffet breakfast and dinner at the hotel restaurant were excellent, offering a wide variety of delicious food. The staff across all areas, including the reception and restaurant, were very respectful and helpful. I want to especially mention Muhammad Arslan, who stood out for his attentiveness and dedication to serving all guests with the utmost care. However, there are a few areas that could be improved. First, the prayer hall is located in an awkward and unclean area. I noticed a family struggling to find a suitable place to pray, and the staff was not even aware of the Qibla direction. They ended up praying in the executive room, which was not ideal. Secondly, the café and restaurant lacked alternatives like almond or soy milk, which is important for guests with allergies. Some in-room amenities, like the dental kit, were missing at check-in and appears the second day after the room makeup. The swimming pool ladder felt weak and was not deep enough, which could be a safety concern. Additionally, the iron in the room was dirty, broken, and leaking water, which made it difficult to use. Overall, I had a pleasant stay but hope these points will be addressed to enhance the guest experience further.

Superb experience with class hospitality - from lodging to food to other amenities everything was perfect - very secure and highly convenient check-in to check out journey - Mr sohail Ashraf the chief security officer has ensured hotel security management top notch as the kids were roaming freely in all amenities section without any worry or concern. Complete staff was welcoming and deserve appreciations.

Booked a room from *********** the room was noisy and the view was in Parking lot of hotel. Room was clean and service was good. The was only the Parking and noise cancelable windows.

The room was clean and tidy, but the hair dryer was broken and needed to be replaced in time. The buffet breakfast was very rich.

Brilliant experience and lovely staff. I had a great time and would like to come back on my next visit. Very happy with trip.com and Serena hotel . Just wow especially for my special occasion.

Very good, reasonably priced. For 75 RMB, you can enjoy a wide variety of buffet dishes. It's really amazing! The Baoan guy is very responsible. It's a really good hotel. He is very honest. I later went to the Marriott in Islamabad and it was really not as good. It's not as good as this hotel!

Despite it's an old hotel and facilities are a big old, the design are quite impressive! The service is good, especially the counter staffs are friendly and efficient, security man at main door are also friendly and nice! Highly recommended!!!

The breakfast was very delicious and there were many kinds. The room was very beautiful. I felt like I wanted a bath mat if possible. The shower is hot water. I felt that the water pressure in the shower was weak, probably because I was Japanese. There was a place where the outlet of the room could not be used.