Beautiful Hotel, very quiet, even though it is on a busy road. Every one of the staff were very friendly and helpful. The hotel has high security, so no strangers and taxis can go through unless given permission. The breakfast was the only disappointment for me as l was expecting a whole lot more variety like some of the Hilton’s l have stayed with. I would still stay here again for sure.
Our stay at Crown Plaza Bursa was wonderful, and the room was upgraded to a superior room, which was very spacious with all the amenities anybody needs.
Breakfast was so tasty with a large selection of food that all you desired was just in front of your eyes, plus the choice of preparing any special dish on the spot by the chef.
All staff at the hotel from reception to housekeeping and waiters were very professional and doing everything to serve guests satisfactory.
I would like to thank Ms CARMEN, the guest relation manager, for her outstanding assistance for hotel guests that made our stay very unique and memorable which will make us go back soon and tell all of our friends and relatives and any body who want to really enjoy Bursa is to stay at this hotel.
The hotel was clean, the workers were very kind and laughing. The tea watch and the discounts were much better and delicious than we expected. Health in the boss' hands. It's a good idea that there was a quiet area in the spa section, but once in this section we met an interesting guests with children aged 3-4, once bombing the pool, fortunately they didn't take a long time (!). Maybe it would be good if there were staff in the spa department that checked these situations and warned if needed. Secondly, the spa department was overheat everywhere. We already use a very hot water, a steam room, sauna, etc., and then the temperature is a little disturbing when the temperature is at 30-35 degrees. The temperature of the two pools is high, the jacuzzi only in the quiet area is a little colder, I wish there was a thermal pool and a normal pool. Eating-drinking, market, taxis, etc. are available around the hotel.
We went as a friend group and spent great time. I'll definitely think of going again. Thank you very much for everything.
Very neat hotel the location is excellent only driving to it is a problem. Not centrally located. Staff is friendly except the reception staff. Apparently feels above the rest. Please note that the rooms are not cleaned as standard. Exceptionally you have to ask the reception specifically. Success ! Breakfast is very well taken care of staff member Saban. By the way, the owner Ramazan helps personally in the restaurant. It is not noticeable but very special. Pretty man who takes a modest attitude. The pool is small, it's affordable we had a suite for 90 euros per night. The suite really has a top view and is worth the money.
Very average, the most run-down Sheraton I've ever stayed in.
I didn't read the information carefully when I checked in, and I didn't realize I hadn't registered for the executive lounge until I checked in. The curtains in the room fell off as soon as I pulled them. I'm sure I'm definitely not the first one to have them fall off. They were fixed quickly, but I don't understand why such an obvious problem can't be solved systematically?
The only thing I think is good is the executive lounge, the view and food are all good, and the hotel has a Turkish bath experience + sauna room.
Stayed here for one night to explore the city centre area and the Mount Uludag for ski, the hotel is near to bus stop so it’s easy to get to the city centre. Other facilities and the staff are very welcoming for foreign tourists. Since it’s not situated in the middle of the city, so the surrounding area is pretty quiet and easy to get a good night sleep
Cleaning and breakfast are good, rooms are clean, useful staff is friendly, we have stayed here before, we are satisfied, thank you for everything, hope to see you again 🙏
This is great hotel with such nice and kindly service, best recommand to everyone to visit this hotel !
Amaizing SPA centre, with many pools and jacuzzi.
It's a two-hour drive from Istanbul Airport. There are shopping malls, restaurants, and cafes nearby. It's quiet, and the rooms are quite spacious.
Very Good
105 reviews
8.7/10
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SSitiFStayed here for one night to explore the city centre area and the Mount Uludag for ski, the hotel is near to bus stop so it’s easy to get to the city centre. Other facilities and the staff are very welcoming for foreign tourists. Since it’s not situated in the middle of the city, so the surrounding area is pretty quiet and easy to get a good night sleep
GGuest UserOur stay at Crown Plaza Bursa was wonderful, and the room was upgraded to a superior room, which was very spacious with all the amenities anybody needs.
Breakfast was so tasty with a large selection of food that all you desired was just in front of your eyes, plus the choice of preparing any special dish on the spot by the chef.
All staff at the hotel from reception to housekeeping and waiters were very professional and doing everything to serve guests satisfactory.
I would like to thank Ms CARMEN, the guest relation manager, for her outstanding assistance for hotel guests that made our stay very unique and memorable which will make us go back soon and tell all of our friends and relatives and any body who want to really enjoy Bursa is to stay at this hotel.
GGuide Cem KocagoncuGenel olarak memnun kaldığımız ancak swiss hizmetini minumumda hissettiğimiz bir tatil oldu. Okul ara tatili olması sebebiyle tesis kapasitesinin üzerinde misafir kabul etmiş göründü. Kalabalıktan bağımsız olarak personel hizmet kalitesinin artırılması hususunda profesyonel adım atılmalı.
Detay Not: Haşlanmış yumurtalar çok uzun süre haşlanmış. Uygun pişirme teknikleri uygulanmalı.
Ufak hizmet sorunlarına rağmen tekrar tercih edebileceğim bir tesis.
RReyJu**Hotel Review**
I recently stayed and had a fantastic experience! The location is unbeatable, offering stunning views of the coastline. The staff were incredibly friendly and accommodating, making check-in a breeze. My room was clean and well-appointed, with comfortable bedding and modern amenities. I especially enjoyed the complimentary breakfast, which featured a great selection of fresh fruits, pastries, and hot dishes. The pool area was a perfect spot to relax after a day of exploring. I highly recommend this hotel for anyone looking for a relaxing getaway!
GGuest UserThis hotel left me with very mixed feelings. On one hand, the food was amazing, the staff polite, and the spa area good. But on the other hand, there were downsides:
1) The hotel is located away from the main skiing area. If there's not much snow and no ski-in access to the main slopes, they recommend taking a taxi, as there's no shuttle service. You can forget about ski-in/ski-out.
2) Although the spa area is well-designed, for some reason the jacuzzi wasn't working, and the water was cold.
3) The equipment rental and ski center in general. Firstly, they couldn't answer questions about what was operational and what wasn't. Secondly, the prices absolutely did not match the quality. Renting a helmet cost half the price of a full ski set – I've never encountered such pricing before. And of course, the prices in the main skiing area are better, even if the equipment isn't as good.
My summary is this: if your main goal is skiing, and there happens to be a problem with snow, this hotel definitely doesn't justify its cost. If your goal is relaxation and the mountains in general, then I think it's an excellent option, especially if the spa area gets repaired.
GGuest UserBeautiful Hotel, very quiet, even though it is on a busy road. Every one of the staff were very friendly and helpful. The hotel has high security, so no strangers and taxis can go through unless given permission. The breakfast was the only disappointment for me as l was expecting a whole lot more variety like some of the Hilton’s l have stayed with. I would still stay here again for sure.
GGuest UserVery average, the most run-down Sheraton I've ever stayed in.
I didn't read the information carefully when I checked in, and I didn't realize I hadn't registered for the executive lounge until I checked in. The curtains in the room fell off as soon as I pulled them. I'm sure I'm definitely not the first one to have them fall off. They were fixed quickly, but I don't understand why such an obvious problem can't be solved systematically?
The only thing I think is good is the executive lounge, the view and food are all good, and the hotel has a Turkish bath experience + sauna room.
SSofya TchizminaПросто волшебный отель. Расположен в парке. Чистый , вкусный воздух, полное умиротворение. Еда в ресторане восхитительная. Персонал вежливый, отзывчивый (немного подучить английский). Бассейн чистый, большой , очень комфортный. Минус один-нет меню на английском. В остальном очень довольны, вернулись бы сюда ещё и будем рекомендовать всем.
ZZhihuiOverall good, but the type of food is average, depending on personal habits, the facilities are not perfect, the hot springs are not open, unfortunately, the others are good
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