This is one of the most upscale hotels in Samarkand. The staff are incredibly attentive and meticulous, and the food is also excellent. The hotel also features a lovely garden where you can dine, making for a truly wonderful experience.
The location is great, the facilities are great, and everything else is great. However, the breakfast is lacking. It's not enough for vegans. I didn't try the gym, but it says it opens at 8:00, which I thought was too late.
But other than that, I was satisfied with everything else.
I liked the guest, the hosts of social, responsive, good breakfast, home, nice place. The sanitary equipment works and TV! All Uzbekistan - the first working TV, listen to local news in the evening. Near Registhan, a pleasant evening prom, got on the most beautiful evening laser show on the walls of mosques, a lot of people, a lot of sights in the walking of accessibility and market. Samarkand is beautiful!
I chose the hotel based on its location. It is very convenient to get to Samarkand City - there are traffic jams in the city in the mornings and evenings.
The hotel pleased me with everything, starting with the exterior.
Beautiful both inside and out.
The room is spacious - with two!!!
Very clean! Bed linen and towels are soft and snow-white. The room smells clean!
There is a separate temperature regulator in the bathroom, it is super comfortable.
For breakfast - a lot of different fruits, a fairly large selection of food, halal food.
All the staff are very responsive, but I would especially like to note the young man at the daytime reception, I did not remember his name, to my great regret. Because his attitude towards visitors is better than in a 5-star hotel - responsiveness and customer focus at its best!
In general, all the guys are very responsive and professional!
A separate plus is the 24-hour coffee shop, where there is a table with USB chargers.
The spa complex is quite large, but I did not have time to visit. Although the price of accommodation includes several procedures!!! Sauna and salt room, for example.
I will gladly recommend this hotel and will definitely come back myself.
Another important point - if you get there by taxi, you must definitely mark the hotel, because there is another location on the map at the same address.
Thanks to the hotel for the wonderful impressions of Samarkand!
Отель - небольшой. Находится практически в центре. До основных достопримечательностей Самарканда (Регистан, Сиаб, Шохи-Занда, Гур Эмир, Биби-Ханум) на такси минут 10 и 15-25 тыс сум, в зависимости от времени. Рядом в соседней двери - хорошая самса (популярное место, местные часто сюда наведываются). В шаговой доступности много магазинов и ресторанов. Минусы - отсутствие холодильника в номере, маленькая душевая, очень простой завтрак. Из плюсов - персонал всегда старался помочь, на ТВ кроме многих русских каналов есть также YouTube (не часто встретишь). Разрешили бесплатно поздний выезд (в 17 вместо 12). Отель - в целом рекомендую, за свои деньги - отлично.
The location near the Registan and Timur's Mausoleum is ideal. Located in an old neighborhood, it's wonderful to walk around and experience everyday life. The cleanliness, reception, and room service are all excellent. The Wi-Fi is very good at reception but terrible in the rooms. The pool is shared by families in one-hour shifts, which seems to be culturally appropriate. Both the sauna and the pool are very nice, but you'll need to book in advance.
Top hotel, one of the best in town, with spacious rooms, restaurant, swimming pool (indoor and outdoor), gym and everything you need. The place was clean and we had a confortable experience. I would recommend.
Great location. Walking distance to Amir Timur Tomb and Registan Square.
Hotel is very clean. Rooms are so big. Breakfast is very rich and staff is really friendly.
They give us luggage keeping service while we are visiting the town after checkout.
Highly recommend.
I had a really good stay. The hotel was new, clean and the price was truly reasonable even included the breakfast. The staff was really friendly and kind. I would highly recommend to others. if I travel to Samarkand again I will definitely stay there.
Осторожно! У половины номеров окна выходят на лестницу внутри дома. Наш первый номер располагался на втором этаже с таким окном - самое проходное место, мы не смогли спать утром, так как в 7 утра начали ходить и разговаривать постояльцы и работники - слышно очень сильно.
На вторую ночь я попросила поменять номер, объяснила ситуацию, но администратор не любезничала, попыталась нагрубить и поспорить, а на мой вопрос «Почему нигде не написано, что окна выходят внутрь дома?» (я ни за что такой номер не забронировала бы), она ответила, что это у них такой сюрприз для гостей))
По итогу мне дали выбрать из двух вариантов:
1) собрать вещи и идти искать себе другое жилье;
2) доплатить 10$ за номер с окнами на улицу.
Мы конечно доплатили, но на вопрос, почему за него есть доплата, ведь это такой же стандартный номер, ответа не было, только не самые приветливые взгляды и предложение выбрать первый вариант))
Сами номера нормальные, все чисто, кроме полотенец (они серые и в пятнах плюс очень сильно жесткие, неприятно ими вытираться) и постельного белья (в первом номере на простынке было много волос, во втором номере все было чисто).
Good
13 reviews
7.8/10
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DKK 108
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9.1/10
Great
GGuest UserWe are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.)
What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.”
This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service.
By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!
MMladenowskiWe were thoroughly satisfied with our stay at this hotel. Upon arrival, the front desk manager kindly upgraded our room to a suite in celebration of my wife's upcoming birthday—a thoughtful gesture that set the tone for our visit. The suite, featuring a separate bedroom and living room, was impeccably clean and beautifully maintained.
Breakfast was delicious, offering a wide range of continental options. While I would have appreciated more local dishes, the variety and quality were excellent. Both the reception and dining staff were friendly, attentive, and eager to assist. The SPA area and swimming pool were spacious, clean, and designed to offer plenty of privacy, even when other guests were present.
Tip: About 100 meters to the left of the hotel, there’s a fantastic local BBQ restaurant with affordable, tasty food.
A heartfelt thanks to the hotel management and staff for the upgrade and making our stay truly memorable.
HHoracio AngelThe location near the Registan and Timur's Mausoleum is ideal. Located in an old neighborhood, it's wonderful to walk around and experience everyday life. The cleanliness, reception, and room service are all excellent. The Wi-Fi is very good at reception but terrible in the rooms. The pool is shared by families in one-hour shifts, which seems to be culturally appropriate. Both the sauna and the pool are very nice, but you'll need to book in advance.
MMatt’s TravelsGreat hotel with understated elegance and a real touch of luxury. On my recent trip to Uzbekistan, I stayed in several different affordable hotels and guest houses, Hotel Caravan Serail was by far the best one. The cost per night was a little higher than the other places that I stayed but boy what a difference a few extra euros made! The room was super clean and elegant. The bed is very comfortable. Everything was very well maintained. The staff too were excellent, there was a slight mixup with my room initially, but it was dealt with very quickly and professionally. I would highly recommend this hotel as a great option for an affordable place to stay and if I ever visit Samarkand again, I would definitely book this hotel without hesitation. I only stayed one night but wish I had been longer. Oh, the breakfast is pretty good too!
MMike IgWe stayed at this hotel for a few days as a couple and had a pleasant experience. The hotel is new, modern, and comfortable. Although it’s located a bit outside the city center (around 15 minutes by taxi, costing about 30,000 UZS), the area around it is quite charming – a newly developed park zone with music fountains, restaurants, photo spots, a water park, and canals. The staff were always friendly and helpful, and the breakfast was varied and enjoyable. Overall, a nice and comfortable place to stay.
MmikestoffLia! by Minyoun Stars of Ulugbek is a fantastic choice for anyone looking to unwind in a peaceful and well-equipped hotel. Tucked away in a quiet part of the city, it’s ideal for a relaxing getaway or a comfortable base for leisure travel. The front desk team is incredibly professional and genuinely helpful, nothing is too much trouble for them.
Breakfasts are a real highlight, with a great selection and a restaurant team that speaks fluent English and Chinese, which makes the experience even smoother for international guests. And the cherry on top? Each room comes with a private balcony offering a stunning view of the nearby canal, such a peaceful spot to start or end the day.
I would absolutely recommend this property for families, groups of friends, or business travelers. It’s a gem!
SSimone ConcuTop hotel, one of the best in town, with spacious rooms, restaurant, swimming pool (indoor and outdoor), gym and everything you need. The place was clean and we had a confortable experience. I would recommend.
KKeaihouziThe hotel lobby service is very average. The bellhops who drove to the lobby door were not enthusiastic and did not greet guests quickly. You had to call them. The check-in staff were also not enthusiastic and inefficient. Shouldn't they be enthusiastic and quick when you stay for two nights and extend your stay the next day? But the woman was impatient and perfunctory👎; the price is not low for local consumption. A very small room costs more than 1,500 RMB a night. Hilton is a five-star hotel, so shouldn't it provide corresponding services? The hotel's hardware facilities are good, but the soft service training is very poor. Because the hotel is remote and similar to a park, the driver who picked us up could not reach the hotel entrance due to the road closure caused by the local sports meeting, and the hotel shuttle bus was needed to take us out. After the bellhops sent us to the parking lot outside, he didn't even bother to help take the luggage out of the car, and just stood there waiting for us to take it ourselves. I really don't understand how the staff are trained. The service is very poor.
AAnonymous UserThis is one of the most upscale hotels in Samarkand. The staff are incredibly attentive and meticulous, and the food is also excellent. The hotel also features a lovely garden where you can dine, making for a truly wonderful experience.
GGourav BoraWe had a great experience. Host is very friendly and considerate. The host went out of the way to arrange vegetarian food for us. Its a little away from centre but easily accessible via taxis which is very cheap. The rooms are spacious and comfortable, there is a big courtyard with trees. We stayed for three nights and enjoyed a lot. No complaints. Their home made jam is just awesome.
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