Hotels With Spa in Queensland, Australia

I have been coming to The Chateau for yrs. New management now but I feel the place was run better previously. Especially with maintaining the facilities like the jakoozi and spa. Room was fine, broken lamp shade and everything so out dated they just don't wish to change anything but make money off it? However, perfect lil hotel right on the beach, immaculate location with all at your feet to see at Surfers. Great pool, gaming room, sauna and spa, jakoozi the Best in GC! From the heating to correct bubble levels it's been my go to. But the plumbing or sewerage was off. Water smelt and my friend visiting was grosed out sadly taking a shower right away. Fix this!

Hotel is next to star casino and walking distance to board beach. Hotel is looking pretty new and in fact, has been opened for few years. The only down side was the house keeping on one of the night. We booked for 3 rooms for 3 nights, on the first day, the house keeping was completely messed up. 3x Rooms did make up (partly) with soil towels (one of the room only has bed tidy up, nothing else) and etc were collected, however, no cleaned towels replaced, bin still full. Without this drama, this hotel is good.

Location of the resort is very good, on the river, close to the Surfers Paradise central area and walking distance to the beach. It has lots of free garage and on site parking. It has tennis court, beautiful pool with hot outdoor spa , gym and dry sauna. All service desk guys were very attentive and helpful. Downside is that the resort is old and needs lots of maintenance. All common areas are in need of a facelift. All units have individual owners. The unit I stayed had blocked sink in the bathroom and bed mattress in the bedroom was worn out and sagging to one side. Lucky me I was able to sleep on the other side!

Location is good for getting around Brisbane cbd, but quite a bit of traffic noise at night. Bathroom had a smell that I think was coming from the drain. Apart from the noise and smell the apartment was great. The fitness facilities were excellent

This hotel is centrally located on the esplanade, and this is its main plus. In everything else, in my view, it loses out to the Hilton , to which I moved after a few days. My room smelled to the extent it made me feel unwell. The two swimming pools they boast are a joke. In the first glass pool, you are fully exhibited to everyone on the esplanade, which is why no one swims. In the second one you can't swim if there's anyone else in the pool, it's that narrow. The spa is a private massage joint. I was given a parking spot with no remote the first day, and allowed to park as an exception - their parking is too small to accomidate a hotel of this size. It has no ev charging. The breakfast is nowhere as good as the Hiltons. In any case I fixed all these problems by moving.

The room itself was generally acceptable, and the balcony view was fantastic. However, the service left a lot to be desired. We found a thumb-sized blood stain on the bedsheet that hadn't been cleaned. We reported it to the front desk, and they assured us it would be handled and that a manager would contact us directly. But nothing ever came of it. We had to call housekeeping again to have someone come and change the sheets. There was never an explanation or an apology, which made it feel like this kind of thing is commonplace and not worth making a fuss over. But from a guest's perspective, this is not a minor issue; it was extremely unpleasant both psychologically and experientially. Housekeeping also consistently missed things; we had to call for everything from towels to toilet paper! This 'five-star' service was incredibly disappointing. To be fair, we are loyal Pullman customers globally, but it seems only the Pullman Cairns has these shortcomings.

Dated but well kept. Pool and BBQ although I didn't use them were a good facility. Location middle of Cairns meant I could walk everywhere easily and on the level.....even the airport was in my walking range at 5.4 km. Staff were excellent and the management Excellent and able to resolve all issues I had with onward travels and other countries online travel document requirements, which is so helpful to an older less technical traveller like me.👍 Mervyn

This hotel in Cairns seems relatively new, but it's not great value for money. I booked a sea view room, which was completely unnecessary as it overlooks a murky lagoon that exposes mudflats at low tide. The room was quite spacious, but it had a damp, musty smell. They only provide two bottles of water per day, and they're in glass bottles, which made me seriously suspect the staff just refilled them with tap water. If you run out, you have to go to the first floor to get drinking water, which also tasted like tap water. On the first day, the tissue box ran out after only two tissues, but thankfully it was refilled the next day. Breakfast is mainly Western style, and the location is convenient, as you can walk to restaurants, the wharf, and other places!

Tired and dated. Great location, botanical gems opposite. City view!!! The tarmac roof and major building works, 3 cranes were noted! Everything needs an update. Pool area ok excepts for the noise of construction. Should have been informed. There are other hotels nearby I would suggest you look at

Everything about this hotel is exceptional. The only downside was the room that I was given was on the top floor and the noise from either some sort of pump or the outside unit of the air condition was so overwhelming that I couldn't sleep well all night.