Excellent location, right across from the beach. Stunning views from the window, couldn't ask for better! I had a renovated room, which was clean and tidy. The kitchen had all the necessary equipment and utensils. They allowed me to pay the deposit in cash, and there were no issues with getting it back. The jacuzzi and pool are open until 9:30 PM, which is great for relaxing after a long day. Parrots even came to visit my balcony! đ For my travel dates, this was the cheapest option in Gold Coast, and I'm so glad I chose this hotel.
Hotel near Cairns City,Cairns100% of visitors choose this area
RRosario Davide DâAmico2025.12.30
The hotel is located in a fantastic position. It has direct access to the beach promenade walk, very close to the night market (2 minutes walk), and very close to many other POI in the town.
The service is good, the guys at the reception are great, theyâre kind and very happy to help for everything.
Very good gem in town
First, our request for a high floor was kindly accommodatedâwe were given room 11825 on the 18th floor, which features panoramic ocean views and elegant interiors. Many thanks to your team for that. In fact, my wife has a special request: could we please have this same room every time we stay at Dorsett?
Second, the thoughtful gesture of a card, chocolate, and a bottle of wine for our special occasion truly showed how much effort your team puts into making guests feel valued.
Third, both my wife and our child absolutely loved the pool and jacuzzi at Star Grand. So overall, our stay was amazing, to say the least.
But none of this would be possible without first acknowledging your wonderful hotel staff. You probably see hundreds of guests each day, yet you still take a personalized approachâstaying in touch with each guest and understanding their individual needs. Honestly, I hope other hotels will follow your example and make this the gold standard for excellence in customer service. Our last two hotel bookings through Trip.com were disappointing, but fortunately, your hotel never lets us down.
The gold-accented interiors are striking and have become a signature look of your hotel. Weâll remember them just as fondly as we remember landing at Singapore Changi Airport. We recently bought a new house and have been decorating with gold-colored furniture from Koala Living. After staying with you, weâve realized that our inspiration was inadvertently drawn from your hotel rooms.
We come to Dorsett every year and have never been disappointed. We look forward to returning again soon.
I thought because of the price, it wouldnt be that great but we were so blown away. The view is gorgeous, the location is perfect and itâs so lovely while still cozy. Staff were great and the amenities were a great way to spend an evening, 10/10 recommend!!
Hotel near Cairns City,Cairns100% of visitors choose this area
XXiaoxin2026.03.27
I didn't expect to find such a great value hotel in Cairns! There were five of us, and we stayed for four days. The service was excellent, and the breakfast was incredibly rich and varied. The swimming pool downstairs was also fantastic, and they even had a hot tub. If I ever get the chance to visit again, I'd definitely choose this hotel.
I was mostly happy with the resort. There were some things missing like more food options (only two restaurants) and small luxuries like a sauna for example. Itâs also hard to rate the staff as you had some incredibly helpful staff and then some real depressing ones that were just rude. The only other thing that was a bit of a shock was that the beaches were just full of dead coral and no sand. I hadnât been to one of the islands in the Whitsundays so I was surprised to see that. The photos of the resort did not show this so it would have been nice to know so it didnât lead to disappointment. Some positives though is that the resort was beautifully designed and they offered a lot of free water activities like kayaking for example. The buffet breakfast was also really nice.
Excellent! This is the closest hotel to the ocean in Airlie Beach, and I was lucky enough to get a sea view room. It felt like I was surrounded by the sea from 270 degrees. The room was large and bright, which really boosted my mood. It's also very close to the main street. I actually prefer this quiet spot over the hotels on the main street, which can be quite noisy.
Hotel near Cairns City,Cairns North100% of visitors choose this area
GGuest User2025.09.24
Good value for money. When you book you must check before if you get a room with view to garden or corridor withno outside view. Nice pool are withtropical palm feeling. Very friebdly staff
Nice looking resort but too noisy & enclosed environment.. Rooms were very small for price of room. We ended cancelling 2 extra nights because it was not accommodating for couples & staff weren't really interested. Too many children in pool area &was not at all relaxing environment. Quite disappointed as we have stayed at much nicer resorts for less money.
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GGuest UserI was pleasantly surprised to be able to check in directly at 9 AM, which was a great start to my stay. The staff even upgraded us to a sea-view room! So happy! The toiletries, like the body wash, were all from Origins and smelled lovely. The hotel is super modern, but the only downside is that the room lacked a main light and a desk. I wanted to get a little work done at night, but all I had was the faint glow from my screen.
GGuest UserI thought because of the price, it wouldnt be that great but we were so blown away. The view is gorgeous, the location is perfect and itâs so lovely while still cozy. Staff were great and the amenities were a great way to spend an evening, 10/10 recommend!!
GGuest UserFirst, our request for a high floor was kindly accommodatedâwe were given room 11825 on the 18th floor, which features panoramic ocean views and elegant interiors. Many thanks to your team for that. In fact, my wife has a special request: could we please have this same room every time we stay at Dorsett?
Second, the thoughtful gesture of a card, chocolate, and a bottle of wine for our special occasion truly showed how much effort your team puts into making guests feel valued.
Third, both my wife and our child absolutely loved the pool and jacuzzi at Star Grand. So overall, our stay was amazing, to say the least.
But none of this would be possible without first acknowledging your wonderful hotel staff. You probably see hundreds of guests each day, yet you still take a personalized approachâstaying in touch with each guest and understanding their individual needs. Honestly, I hope other hotels will follow your example and make this the gold standard for excellence in customer service. Our last two hotel bookings through Trip.com were disappointing, but fortunately, your hotel never lets us down.
The gold-accented interiors are striking and have become a signature look of your hotel. Weâll remember them just as fondly as we remember landing at Singapore Changi Airport. We recently bought a new house and have been decorating with gold-colored furniture from Koala Living. After staying with you, weâve realized that our inspiration was inadvertently drawn from your hotel rooms.
We come to Dorsett every year and have never been disappointed. We look forward to returning again soon.
GGuest UserSurfers Beach Holiday Apartments was a great place to stay for our family. The management was helpful. Rooms were of a good size. The location is quiet. It is a easy walk to catch the G:tram. This makes getting to Surfers Paradise or other locations easy. Riding the G is also much cheaper and easier than trying to find parking for the car. While we were there, there were few people using the pool. Our grandkids had a great time... and mostly had the pool to themselves. I didn't realize there wasn't an elevator.(My fault for not checking.) Being on the third floor normally wouldn't have been an issue. Because of health issues for one of our family members, it would have been easier if we had been on a lower floor. If I had contacted the management when booking they said they would have tried to give us a lower floor. It's a great place and I highly recommend it.
AAnonymous UserI was mostly happy with the resort. There were some things missing like more food options (only two restaurants) and small luxuries like a sauna for example. Itâs also hard to rate the staff as you had some incredibly helpful staff and then some real depressing ones that were just rude. The only other thing that was a bit of a shock was that the beaches were just full of dead coral and no sand. I hadnât been to one of the islands in the Whitsundays so I was surprised to see that. The photos of the resort did not show this so it would have been nice to know so it didnât lead to disappointment. Some positives though is that the resort was beautifully designed and they offered a lot of free water activities like kayaking for example. The buffet breakfast was also really nice.
GGuest UserGood value for money. When you book you must check before if you get a room with view to garden or corridor withno outside view. Nice pool are withtropical palm feeling. Very friebdly staff
XXiaomi2323Every time I visit the Gold Coast, I stay at the Marriott, and the breakfast is always great.
However, the caps on the shampoo and other toiletries can be easily opened, which raises some safety concerns.
After 6 PM, there are no staff or services at the pool, and it's not lit. For children with UV allergies who wish to swim in the evening, it's not possible. December is summer in Australia, so it gets dark late. I hope the hotel considers extending the pool's closing time, especially since guests are here for a holiday. Thank you.
GGuest UserI booked an apartment, but the service was surprisingly good. I was a bit worried based on previous reviews that apartment service might not be as great. Due to heavy rain and a flight delay in Melbourne, I didn't check in until almost midnight. I asked about adding breakfast, and the lady at check-in immediately registered me for a Langham membership, saying I could get 50% off breakfast using that membership number. I wasn't happy with the view from the first room. Later, a very beautiful Asian lady at the front desk had a colleague show me a new room, and I only switched once I was sure about it. Super awesome!
RRosario Davide DâAmicoThe hotel is located in a fantastic position. It has direct access to the beach promenade walk, very close to the night market (2 minutes walk), and very close to many other POI in the town.
The service is good, the guys at the reception are great, theyâre kind and very happy to help for everything.
Very good gem in town
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