Had a wonderful stay, nice rooms, decent location, my stay was so great due to the staffs they are so welcoming and helpfull. And they have 2 dogs Max and Maya which is damn cute.
The roof top restaurant is insanely pricy in my opinion, 17USD for friend rice which taste just ok nothing specially and plus we in india so like im just shocked.
Staying at ITC Mughal Hotel was an absolute delight! From the moment I stepped foot onto the property, I was greeted with warmth and impeccable hospitality. The ambiance of the hotel exudes luxury and elegance, with every detail thoughtfully curated to reflect the rich Mughal heritage. The room was spacious, meticulously clean, and adorned with luxurious amenities, ensuring a comfortable and indulgent stay. The dining experience surpassed all expectations, with a diverse array of delectable cuisines that tantalized my taste buds. The staff went above and beyond to cater to my every need, providing personalized service with a genuine smile. The hotel's lush gardens and stunning architecture provided the perfect backdrop for relaxation and exploration. Without a doubt, ITC Mughal Hotel has set the standard for luxury accommodations, earning my enthusiastic five-star rating.
I like it very much. It's clean, the atmosphere is good, and the staff is very good. The food is very delicious. The bed is soft and the air conditioner is very cool.
I had an exceptional stay at the Courtyard by Marriott in Agra, India. From the moment I arrived, the hospitality and service were outstanding. The hotel’s modern and elegant design perfectly blended with the cultural charm of Agra, making it a relaxing and luxurious retreat. The rooms were spacious, clean, and well-appointed, offering a comfortable and peaceful environment after a day of sightseeing.
One of the highlights of my stay was the impeccable service provided by the staff. They were always attentive and eager to ensure I had everything I needed, from the front desk to the restaurant staff. The food was another highlight – I thoroughly enjoyed both the international and local Indian dishes. The breakfast buffet was a delightful start to each day, with a great selection of fresh fruits, baked goods, and traditional Indian breakfast items like parathas and dosas.
The hotel’s location is also ideal, being just a short drive away from the iconic Taj Mahal. The rooftop pool offered a great view of the Taj Mahal, which was a perfect spot to unwind in the evening.
Overall, I highly recommend the Courtyard by Marriott in Agra for anyone looking for a combination of luxury, comfort, and exceptional service in this beautiful city.
Good things first
1. spacious rooms
2. Good breakfast buffet
3. swimming pool
Need to improve things
1. the floor mats smells need to be cleaned.
2. the customer checkout services needs to be improved..I requested for a extension but just allow 30 minutes..need to provide better customer service.
3. customer baggage handling issues..too many people so the baggage counter denied to keep the baggage after checkout.
We stayed at Taj for two nights with our kids and we loved it. They welcomed us with full Indian traditions and check-in was seamless. It was awesome experience at every step from their front desk to house keeping. Food was great. Speacial thanks to their house keeping staff Omveer who put smile on my 6 year old son with his beautiful gesture by lining up his toy cars which my son absolutely loved.
Will definitely stay at Taj again.
Hotel is conveniently located about 500 meters from the Taj Mahal, within walking distance or a short Tuktuk drive. It has a few restaurants on its premises which is great because it offers some options. I might not stay as long next time but would recommend a short stay for convenience.
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Experience the wonders of Agra with ease by utilizing the services provided at shuttle. The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services.Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay.For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with bottled water, a coffee or tea maker and mini bar. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Hotel Crystal Retreat provides a superb assortment of leisure amenities for guests to enjoy. Treat and spoil yourself by stopping at massage and spa for a memorable experience.
The room and amenities were really great but I had a bad experience checking out. They didn’t have a proper process for billing with Trip.com, they held me 3 hours and the payment still couldn’t come through. Don’t know who’s fault it was but from what I saw, Radisson Blu seemed at fault. While they made me ask Trip.com reps to calk them, their operator wasn’t taking calls properly. I had to call on their number infront of them to show that their operator isn’t taking call thats why Trip.com isn’t able to get through. Their business emails were messed up and because of it Trip.com wasn’t able to send the payment, finally I paid physically. One expects Radisson Blu to have a better process to handle bookings from online platforms, but it seems this one is just for marriage parties and not tourists.
Very good service, great location and a massive spread for breakfast! Great stay
Very Good
59 reviews
8.9/10
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