Hotels With spa in Cusco Region, Peru

Doesn’t meet Belmond expectations. 1. Food is average, the same we had in a small village, change a chef, not tasty at all. 2. On a breakfast waiters ALWAYS bring fruits and after 5 min asking if I need them. Why on earth I should eat fruits in 5 min? And why do you need it? Quality and variety of breakfast is not nice — all days we had not fresh blueberries. In my home country I have blueberries from Peru and it’s fresher. How it is possible? 3. Welcome is not in Belmond style: no champagne or good chocolate. 4. One day we asked to clean the room before 12, they did, we came and I was sure we are alone in the room. When I was naked I saw a gardener in our private terrace. He also saw me. How it’s possible he entered our terrace when I was in the room????? With no bell and knocking???? 5. Alpacas feeding is also trash: all people from hotel come, you will never get nice pictures like on instagram. Why you don’t make it by appointment? We had a lot of experiences with animals in different countries , this one is the worst. 6. Stuff is not well trained, communication is super artificial. Place is beautiful, but that’s it. Worst Belmond we have been to. Ask Monasterio Belmond about good experience and top notch service.

Our stay at Sumaq Machu Picchu Hotel was excellent. The hotel is new, well maintained, and is an ideal place to enjoy a comfortable rest before visiting Machu Picchu. The service was warm and attentive from the moment we arrived. A staff member was waiting for us at the train station and assisted with our luggage both to the hotel and back to the station upon departure. Our room was comfortable, and the bed provided a much-needed good night’s sleep. The hotel is also conveniently located within a short walk of the bus departure point for Machu Picchu. Everything was clearly explained during check-in, while the check-out process was equally smooth and well organised. Overall, Sumaq Machu Picchu Hotel offers excellent service, comfortable accommodation, and a convenient location. We would highly recommend it to anyone seeking a relaxing stay before visiting Machu Picchu.

There’s a baby alpaca that works in the courtyard! The hotel is nice and clean and all the staff are friendly and helpful. The only drawback is it’s slightly further from the main square, but it’s not too bad if you enjoy strolling through the city. The location is closer to the more local part of Cusco so the restaurants nearby have more Peruvian fare, highly recommend!

Our train back from Machu Picchu was delayed, so we didn't get to the hotel until 10 PM. Upon entering, we were immediately greeted by a cozy warmth. The turndown service was already complete, and there was even a hot water bottle. It was hands down the best night's sleep we've had so far on this trip. The hotel itself is incredibly stylishly decorated. Breakfast is a buffet, but you can also order à la carte. The coffee is excellent too. Highly recommend!

The staff was very attentive. Because the tour we were participating in departed very early, the hotel provided a packed breakfast to take away. The breakfast was great with water, drinks and fruits. I really want to give it a thumbs up.

The location is very good, there is free lunch or dinner, very good, the room facilities are general, but it is estimated that it is already a very good presence in the local area, overall, it is still very good.

This was our favourite hotel in Peru! The staff were amazing, always checking on us and making sure we were comfortable. They helped us with oxygen when one of us was sick from altitude. They have a laundry room, which was super convenient as a family. Laura at the front desk was incredible, she deserves a promotion! Such a lovely, and helpful front desk attendant!

This hotel absolutely exceeded my expectations. Located in the heart of Cusco, it's incredibly convenient for getting around and finding restaurants. Converted from a monastery over several years, the entire hotel is beautiful and grand, a perfect blend of history and modernity. I was also pleasantly surprised to be upgraded to a suite for free. The room was filled with a sense of tranquility, and I slept comfortably at Cusco's high altitude. The breakfast was also plentiful. The only downsides were the slightly noisy air conditioning and the soft pillows, but I still highly recommend this hotel!

I stayed one night at Machu Picchu and left my luggage at the hotel. When I returned, I stayed at the same place again. It was very convenient, with a great location, a comfortable bed, and even a kettle. Excellent value for money.

This is a lovely hotel very near to the train station with lots of restaurants next to it. Its also very conveniently to go to the bus station up to the citadel. The hotel staff are very friendly and accommodating. They even helped us get a really good guide for our visit to the incan city. Highly recommended