The staff were very kind and helpful. One of the receptionists even spoke a little Japanese. It's super convenient having a convenience store right nearby. Plus, a shopping mall is just a quick taxi ride away, which is great. The restaurant has a lovely atmosphere with a pool, and the food is delicious. The room felt a bit old, but I guess that's typical for Asia. After a couple of nights, I got used to it. I felt completely safe and comfortable during my stay. Thank you!
Pros: location, parking, valet parking available with fee, front desk service, slide on the pool, friendly staff, great bed, AC is working well.
Cons: No exhaust in our bathroom so the whole room smells when use.
No spa
So little toiletries given
The breakfast buffet situation.
The worst part of the day is having to wait to get your breakfast. I understand there was a wait. Maybe offer a coffee or a glass of water for the people waiting outside.
We got there at 9:07, and saw bunch of guests waiting. So I asked if they can text us once the tables are available (it’s hot outside) Declined. Lady said that we have wait and if we’re not here, then we can’t eat breakfast basically. Finally got in at 9:30. What do you expect? Either cold food for the ones that people don’t like or empty tray for the ones people like to eat.
You know, that’s okay. It can be improved. It’s not the staff’s fault. All of them are functioning. But I guess the space cannot accommodate the number of guests.
Great service. Parking was kind of far. The pool was were nice and the beach was nice. The food was expensive and not really that great. There's a little restaurant on the beach. Adjacent to the hotel that has very good food. Very reasonable there's a lot of interesting stuff around there. Nightlife singers. It's interesting place walk around
The hotel's location in Koreatown was fantastic for finding restaurants. Being a newly built hotel, the facilities were spotless and very clean. The staff's service was also excellent! ^^
Only negative impression was with the breakfast buffet.
Got free parking, but it's just hidden. If you have a car, it's a great place to stay. However, for backpackers on the go, it might not be the best option. The front desk staff are friendly, and the rooms were fantastically clean. My only negative impression was with the breakfast buffet. Since we came up at 9:30 onwards, the buffet line wasn't refilled, mentioning that we came up late. I understand that for two people, there's no need to refill, but at least offer food that's sufficient for two people, as we also paid for the full package. The coffee wasn't hot, and the creamer just floated on it. Good thing there was an à la minute egg counter.
The service and location were fantastic, but I thought the in-tub amenities were a bit sparse and the shower pressure was a little weak. The water temperature was also on the cooler side, so taking a shower on a slightly chilly morning felt like I might catch a cold. Otherwise, I really enjoyed my stay and would love to come back again!
The location is a little difficult to find. The room is small. Is this price acceptable? There is a pool and restaurant. There was live music on Saturday night, and I was able to relax in the restaurant. They also had all-you-can-eat samgyeosal. You are not allowed to bring your own food, but there are no convenience stores nearby, and the prices for cooking beer are cheap and reasonable. I didn't have time to get a massage, so I couldn't do it. It has a pool and seems to be popular with families. Breakfast was plentiful.
We stayed one night at the weekend in the old tower and booked DeLuxe category. The room was way too cold upon arrival. Even after switching off the aircon the temperature did not raise. The whole building is so much cooled down and there is no carpet in the room. The night was extremely uncomfortable. We didn’t enjoy the stay at all.
The door in the shower room does not prevent the water enters the floor in the bathroom after a short time, so the room was flooded, the foot mat soaked.
I do not recommend to stay in this hotel until they have changed the temperature protocol and improved the shower doors, laid carpets in the rooms.
Beside that I can say the breakfast buffet was great. The Filipino dishes were delicious, the lettuce leafs fresh and cut in small pieces as you expect it, the juices (pink apple, orange) were really great, eggs made to perfection, nice Ambiente and Interieur in the breakfast restaurant, friendly and caring staff in sufficient number, they cleaned up and refilled in time - there was no complain, we enjoyed the breakfast so much and it paid off for the trouble with the room.
The hotel's location is excellent. After shopping at SM Mall, you can easily go back to rest and drop off your purchases. Dining is also very convenient, and massages are readily available within the mall, or you can even get in-room service. Overall, it's pretty good, though the room is a bit small.
A significant drawback is the extremely poor soundproofing. The issue isn't noise from other guests, but rather the heavy traffic outside at night. So, I highly, highly recommend bringing earplugs; they'll make a huge difference.
Okay, I didn't expect the room to be that small, there's no telephone in the room, you have to go downstairs if you want to ask something, there's no food inside the hotel😌not worth it for me.
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Cchay angWe really love this hotel! The rooms are clean, the location is excellent and best of all, the service is top notch. Special mention to M' Eileen, Joe, Harold and Jae at the Club Lounge. They really took care of us when we were there.
GGuest UserThe service and location were fantastic, but I thought the in-tub amenities were a bit sparse and the shower pressure was a little weak. The water temperature was also on the cooler side, so taking a shower on a slightly chilly morning felt like I might catch a cold. Otherwise, I really enjoyed my stay and would love to come back again!
JJen Ng Chin YuI had a great stay at ABC Hotel in Clark. The room size is more than sufficient, providing a comfortable space to work and relax. Its location is very convenient—just minutes from Clark International Airport and right across from SM City Clark, making it easy to get around. The hotel’s facilities are also not bad, with access to multiple outdoor pools, a spa, and high‑speed WiFi that’s ideal for business travellers. The helpful staff and variety of dining options further enhanced the experience. Overall, a solid choice for both work and leisure.
Ggigi travelerWe arrived at Las Casas Filipinas de Acuzar and it was not hard to find. However, the check-in experience was not very good. We arrived exactly at 3:00 PM (check-in time), but still had to wait around 15 minutes because the room was not ready. Okay, I get it—but the jeepney ride going to the room and roaming around was quite slow, haha, so we decided to just walk instead.
The view was beautiful, and the food at the Italian restaurant was good. However, the service was a bit slow and could use some improvement. The room was just okay, and no conditioner was provided, so it’s best to bring your own. The breakfast was so-so, just a typical Filipino breakfast. We also rode a kalesa (horse carriage), which was a nice way to roam around the area, and we tried the balsa ride, which cost around 700 pesos and was a good experience.”
AAnonymous UserOnly negative impression was with the breakfast buffet.
Got free parking, but it's just hidden. If you have a car, it's a great place to stay. However, for backpackers on the go, it might not be the best option. The front desk staff are friendly, and the rooms were fantastically clean. My only negative impression was with the breakfast buffet. Since we came up at 9:30 onwards, the buffet line wasn't refilled, mentioning that we came up late. I understand that for two people, there's no need to refill, but at least offer food that's sufficient for two people, as we also paid for the full package. The coffee wasn't hot, and the creamer just floated on it. Good thing there was an à la minute egg counter.
MMakatiThis is our first time at Hilton Pampanga and the ambiance is good.But the room view is not good it's dissappointing.The hotel staff was friendly but the lady in the front desk is not so.If your looking for a place far from busy place,it's good to stay at hilton.
GGuest UserClassical Italy inspired over the top decorations, lovely pool, spa, functional gym, quiet room, great location to visit mt samat war museum and casas filipinas de azucar, the food at breakfast was soso but the service was excellent. A car is recommended to reach the property, but bus also arrives at peace tower.
GGuest UserThe place is really relaxing and the rooms were nice. The staff was very friendly and accomodating, but the service was pretty bad at all the food establishments in the resort. The beach bar took pretty long to serve the food, to the point where one of our family members waited outside the kitchen to get the food so she can give it to her kids. When we ordered room service, the order was placed at around 8:30 and we received it past 10 pm with around 2-3 calls to follow up on the orders. At first, we thought that it was due to the amount of order since they had a lot of guests, but before check out, some of our party members went to the bar to get a drink where they took almost 20 minutes to notice we were in the empty bar, take our order and make frozen margaritas. Another disappointing thing was that they advertised a basketball and tennis court on their website, but when we tried to reserve a court the staff said that they didn't have any of the two. It would have been nice if they had put on their website that these amenities were coming soon instead of making it seem like they were already available. In spite of these things, our stay was still pleasant and I understand that it is a pretty new resort and they have things they need to improve on. I hope that they can take these as constructive criticism and use it to improve the overall experience.
AAngelica CastadaPros: location, parking, valet parking available with fee, front desk service, slide on the pool, friendly staff, great bed, AC is working well.
Cons: No exhaust in our bathroom so the whole room smells when use.
No spa
So little toiletries given
The breakfast buffet situation.
The worst part of the day is having to wait to get your breakfast. I understand there was a wait. Maybe offer a coffee or a glass of water for the people waiting outside.
We got there at 9:07, and saw bunch of guests waiting. So I asked if they can text us once the tables are available (it’s hot outside) Declined. Lady said that we have wait and if we’re not here, then we can’t eat breakfast basically. Finally got in at 9:30. What do you expect? Either cold food for the ones that people don’t like or empty tray for the ones people like to eat.
You know, that’s okay. It can be improved. It’s not the staff’s fault. All of them are functioning. But I guess the space cannot accommodate the number of guests.
GGuest UserMy experience at Le charme Hotel was nothing short of exceptional. From the moment I arrived, I was greeted with warm smiles and impeccable service. The staff went above and beyond to make me feel welcome, demonstrating genuine care and professionalism throughout my stay.
The room was beautifully designed—spotlessly clean, spacious, and incredibly comfortable. Every detail, from the luxurious bedding to the thoughtful amenities, reflected a commitment to quality. I especially loved the stunning view and the quiet, relaxing atmosphere.
The facilities were top-notch. The pool and fitness center were well-maintained, and the on-site dining was fantastic. The breakfast selection was fresh and varied, and every meal I had was delicious.
What truly set this hotel apart, though, was the attention to detail and the personalized service. Whether it was arranging transportation, offering local recommendations, or simply checking in to ensure everything was perfect, the staff made the experience feel special.
I can confidently say that Le charme Hotel lives up to its name—this was one of the best hotel experiences I’ve ever had. I highly recommend it to anyone looking for comfort, quality, and exceptional hospitality. I will absolutely be returning!
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