Hotels With spa in Hawaii, United States

Beach only 2 minutes away from hotel. Restaurants and ABC stores all nearby. Safe places to walk even at night. Front desk customer service are super helpful and friendly. Cleaning stuffs always have a welcome smile and did a great job cleaning the room. Only thing that I dislike is the Resort fees charge. They should at least include a free breakfast daily.

Went there for our honeymoon, and the partial ocean view was actually better than I expected! The room condition itself was all fine, but the bathroom was the worst! It's a dry bathroom, but there's no shower door or curtain in the shower stall, so it literally floods... I almost slipped several times in the bathroom. And the towel rack is right above the toilet, so you can't even hang towels there. There's some kind of hook by the door, but how are you supposed to hang all your towels there? Also, for honeymoons, everyone usually gets welcome gifts and decorations... but after checking in, there was nothing. When I asked at the info desk, they said it's something they do after you've stayed one night, on the evening of the next day or something. They just brushed me off, and there was nothing at all during our entire stay. When I mentioned these issues at checkout, they gave me a box of cookies, but it felt like I was being treated as a difficult customer... Anyway, aside from these problems, it wasn't bad, and Hawaii itself was absolutely wonderful!

We had a great stay at Ala Moana hotel. Hotel is connected to a very large mall which gives access to many shops and food outlets. The hotel is well located in walking distance to the yacht harbor and even Waikiki beach. Staff is very friendly and all kinds of facilities are available. Breakfast is generally good, but unfortunately the food selection doesn't really change, so if you stay a bit longer it could get a bit boring

The hotel's location is super convenient, with a Waikiki Trolley stop right in front. Despite the affordable price, the rooms are clean and spacious, and the bathrooms are spotless. The front desk staff were incredibly kind and even accommodated our last-minute request to extend our stay. I'd definitely want to stay here again.

The hotel's location is excellent, but the room was tiny. There were no slippers provided, which was quite uncomfortable for me walking around barefoot. The American breakfast was pretty terrible for a Chinese palate, and this hotel was no exception. Of course, as long as Americans like it, that's what matters, considering it's in the U.S. The hotel has its own parking lot, which costs $55 per night.

I've stayed at this hotel twice before for my Hawaii vacations, and the service has always been great. Since most flights arrive around 11:00 AM, I've usually been able to check in early for free if there was an available room, allowing me to go straight to sleep. However, this time I had to wait until after 4:00 PM for check-in. To get into a room immediately, I was asked to pay an extra $150. Given the time difference and my urgent need for rest, I agreed to the $150 surcharge. But then I was told that if I switched to a different room type, it would be an additional $80 per night, and they would waive the initial $150. First, I have to say the hotel is very good at marketing. Second, it would be much better if the hotel booking website clearly listed early check-in prices. That way, I could book it in advance online and get into my room to rest sooner!

We were given Room 08 in the Ewa building, and the balcony view was exactly as pictured. Even though we were on a high floor, we could still faintly hear the lively party music at night, but it didn't bother our sleep. I'm not sure if it would be an issue for lower floors. Getting to the beach was super convenient – just cross the street, turn right, and you're there. The waves on this part of the beach are very gentle and consistent, so I'd recommend renting a board and heading out. The hotel providing beach towels and chairs was a nice touch and very convenient. The room itself was quite spacious, and while it felt a bit dated, the restroom and bathroom had been renovated with updated fixtures, including a Japanese toilet. The only downside is that the bathroom space felt a bit cramped.

The location, the environment are very good, the room is very good, big, very comfortable, there are two beds, the sofa can also sleep, the room has a refrigerator, oven, microwave, washing machine, dryer, etc., the tableware is complete, we have breakfast The room is solved, the children like it, it is suitable for family and children.

I was assigned to the adjacent building this time. I forgot to mention that the balconies of this hotel are too close to the neighboring rooms; you could practically step over. So, I always locked the patio doors when I left and when I slept. I only found out the next day that there was yoga 🧘‍♀️, which I really wanted to try! But I didn't bring any workout clothes, and the pool hours are from 8 AM to sunset. However, my itinerary was packed every day, so I didn't have time to experience any of it. Also, I have no idea what the breakfast is like, as I couldn't find any reviews mentioning it.

First of all, I want to praise Ctrip's customer service. On the day of check-in, the hotel said that the order had not been received. I contacted Ctrip's customer service and it was resolved within 30 minutes. It should have been early morning in China at that time. I really appreciate the speed of the customer service. The hotel is relatively new, and the sea view room I booked has a nice view. Then the front desk is still very friendly, and any problems can be solved quickly. The flight arrived in the morning local time, but I was checked in immediately, and they took the initiative to help me accumulate Marriott points. The biggest problem is housekeeping. On the day of check-in, I felt that the sheets were not new, and I could see a little shoe print and hair at the end of the bed. But I was too tired that day and didn't care. The next day when I was going to take a bath, I found that the wall of the bathtub was covered with mud, and it was obvious that it had not been wiped. When the cleaning lady came in, I asked to change the sheets and wipe the bathtub. The old lady told me that I had to apply to the front desk to change the sheets. So when I went out, I told the front desk about the sheets and bathtub again, but the front desk's response was obviously that the cleaners should change the sheets automatically. . . Then when I came back at night, I found that the sheets had been changed, but the bathtub was still not cleaned!!! Maybe because I wiped it a little the night before, the cleaner thought it was clean. But when I returned to the room, I found that the bathtub was still full of my hair that I had lost that morning. I left a $5 tip. But to be honest, the room you gave me was not clean, so why should I get more tips? Other minor issues were that the shower water pressure was not good. And maybe because of environmental protection, there was no mineral water in the room, and there were no other supplies except two cotton pads. But you can call the front desk to ask for bathrobes and slippers for free. The hotel has been open for less than a year, and the maintenance feels average. At best, it is a business hotel. If you are on vacation, apart from the problem of traffic jams, it is recommended to stay in Waikiki.