Shile Hot Spring. Flowerside Brand Designer Mercure

I had an amazing stay here which was my favourite after travelling to China for a month. Well located in a quieter and more peaceful section of the ancient town. The design of the hotel itself was stunning! Despite the traditional design, the hotel contained completely modern amenities like smart toilets, bed heaters, AC and fast wifi. The highlight though is the exceptional service from the attentive staff and the lovely hotel owner. They are helpful with recommendations, provide pickup service so you don’t have to carry your luggage through the ancient town and overall provides a very homely and comforting atmosphere. I was even invited to dinner and shared fruits, tea and snacks with me! If that isn’t enough to convince you, they also have four super cute cats! Would definitely recommend staying here if you’re coming to Lijiang.

The hotel was excellent and exceeded my expectations. The customer service was outstanding — the staff were very attentive and helpful throughout my stay. From the Didi drop-off point, the staff kindly helped carry our luggage to the hotel since there is a short walking distance, which I really appreciated. The room was spacious, clean, and comfortable, and the bathroom was also very comfortable to use. Overall, it was a wonderful stay and I highly recommend this hotel to anyone visiting Lijiang.

The place looks exactly like the picture. Very beautiful. The room was included with towels and basic amenities. They also provide me hair dryers (yes, multiple), air humidifier and indoor slippers. My room is also equipped with smart toilet, which comes with seat warmer and bidet. This place is also located very close to Lijiang old town, in fact one could argue that the place is located in Lijiang old town. The staffs here are very friendly and helpful. Brought me to some places for souvenirs and advice me which street food is halal and non-halal. Definitely will come and stay here again if return to visit Lijiang.

My family and I really enjoyed staying here. The hotel staff were very excited to help us with whatever they could. The room was relatively spacious. However, the best part of the hotel was the courtyard; there were lots of friendly cats and places to relax.

Staying at Shile Hotspring, Lijiang was such an amazing experience! The service was top-notch and the staff were super helpful. We even got a room upgrade! The room was comfy, clean, and peaceful. They recommended great places to eat and nice costume rental shops too. The staff kept checking if we needed anything and even reminded us not to shower in the middle of the night before heading to Shangri-La Plus… they have super cute cats Highly recommended!

⭐️⭐️⭐️⭐️⭐️ We had a wonderful 2-night stay here. The hotel is located inside Lijiang Ancient Town, which made the experience even more special. The owner kindly picked us up along with our big luggage. It was such a fun ride—we honestly enjoyed it so much haha. During check-in, we were welcomed with an orange, which was a very sweet and thoughtful gesture. The owner was extremely helpful throughout our stay. He assisted us with renting traditional costumes and arranging a photography session around Lijiang Ancient Town, which made our trip even more memorable. After we came back from Yulong Snow Mountain, the owner also gave us very thoughtful advice. He reminded us not to shower immediately and to take some time to relax first, explaining that showering right away could cause altitude sickness or even a cold due to the sudden temperature change. We really appreciated this care and concern for our well-being. What we felt most grateful for was the kindness shown to us regarding our laundry. When we asked if there was a washing machine, they said yes, and we managed to start the first wash cycle before heading out. When we returned at night, all our clothes had already been washed and were ready for us to hang. We were shy and happy at the same time 😆 because otherwise, we would have had to stay up late just to settle our laundry. Overall, this stay felt very warm and personal—almost like being taken care of by family. Truly a memorable experience, and we would highly recommend this hotel to anyone visiting Lijiang Ancient Town.

We stayed here for 2 nights and felt genuinely welcomed from the moment we arrived. The owners are very kind, warm, and thoughtful 🫶🏻They allowed us to check in early & choose our room, even upgraded our room for free. On our last day, they kindly let us check out late at 8pm without any extra charge and helped us with our luggage. Plus the hotel is also very close to the North Entrance Gate ✨ Bonus: they have a super cute cat 🐱 100/10 — truly one of the best stays in Lijiang. Much love 🤍

The staff is very helpful and so kind. They give me big room and I like it so much

Great location. Excellent hospitality provided by the staff and owner. Highly recommended place to stay at LiJiang.