My family and I really loved the room's minimalist Scandinavian/Japanese style, with its natural wood and white tones. It's a welcome change from the 'nightclub' vibe of the W Hotel we stayed at before – I actually prefer this! The pillows are really soft and comfortable. The hotel's location is excellent; I especially enjoyed sitting in the 1st-floor restaurant, watching the diverse crowd from all over the world pass by on Nanjing Road. Our room had a side window with a view of the Oriental Pearl Tower, which is exactly why I booked this room. As for cleanliness, it goes without saying for a hotel of this caliber. The overall atmosphere is fantastic, and the best part is that you can truly relax and be yourself. Lewis, a staff member, was very professional and provided excellent service. Although the hotel doesn't have its own parking lot, they offer complimentary valet parking for one car per room, which was quite convenient. When we picked up the car, a few staff members even mentioned they were from my hometown, which was a nice touch. I'll definitely stay here again next time I'm in Shanghai!
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