Beppu Tabiyado Sainokou

It was a nice Ryokan, but we had very unpleasant experience here. There was a senior gentleman, always seeming angry. We arrived and asked a few questions, and all he answered was 'Passport, passport' as if he didn't understand anything we said (in English). Next day we were late for checkout about 30 minutes, and we informed them in advance that we were running late due to health condition issue. But they kept calling every 3 minutes, drove us insane. Later when we check out, they charged us 4,000 JPY for being late for 30 minutes. I understand there could be charge as per their policy, yet the amount was not informed in advance and it was not written anywhere. I complained to that 'senior gentleman' but he just kept tapping the paper and said 'pay or you no go, police will come'. I was getting furious but we had a schedule to follow, so I was forced to pay it. With a little bit knowledge of Japanese language, I heard a ****** comment he whispered himself as well. If you are thinking of staying here, it can provide nice experience on facility but I won't recommend a good experience of 'Omotenashi' because I didn't experience it. In my opinion, Ryokan is not only about facility and food, it is also about 'experience' and service level tells most about it.

Top tier onsen, consistently hot temperature water, and the host was really nice and helpful. You can pay for Japanese-style breakfast, which I enjoyed. Would definitely visit again.

This ryokan is located at the top of a hill and it's very quiet Place is huge and you have a private onsen though the water is scorching hot Need to put a lot of cold water so that the onsen can be used Tough part is that the leaves keep falling from outside into the onsen and you have to use the net to catch it Another issue is check-in latest is by 6pm (otherwise there's no front desk) If you are ok with the check-in constraints, then this place is pretty good

Very good location . Near to most of the interested place. Have a private onsen to yourself. Me and my husband like this very much.  Except for the limited time for check in ie 0800 to 1000 and 1600 to 1800 all are good. Generally value for money. I will recommend to my friend.

Outdoor onsen link to room. no room service