MoMo's Kuala Lumpur

Recent few visits, the reception staff kept asking to check if I have already paid for the tourist tax. When I said it's already included in the app during my booking and showed through the app, they still insisted that I find the email that states that I have paid for it. Not a smooth check in experience compared to the first few times I have stayed here. This is my 5th or 6th stay here due to the convenience + it was highly recommended by my local friend. I did liked the minimalist/Japanese aesthetics of this hotel and the thoughtfulness of the shower gel + shampoo (the essential oils included is intended to reduce insect bites; etc) provided. Cleaning staff also did relatively great jobs (no dust around the beds and such)! However, I have since came to realise that it's truly a hit or miss when it comes to the rooms. Some rooms are not exactly perfect (normal for the price and due to unruly guests), but some are close to breaking down?? Room 511 was one that has a terribly leaky shower head which would wet the whole bathroom floor and the bathroom floor mat whenever it's turned on. When I first removed the shower head from the wall-mounted shower head holder, the whole bar almost came out! Metal bin in the bathroom was rusty beyond words. Mouldy rubber sealants in the bathroom were covered over with new layer of sealant and continued being visible to the eyes. Inner bathroom door has specks of black mould. Wood at the sides of the bathroom door looked like some rat or insect came in and chew chunks off... I reflected the leaky shower head to the receptionist the next morning as I had checked in late and realised the issue really late into the night after my meal out. The receptionist told me that the technician will check the bathroom and then decide if a room change is necessary. Nobody got back to me about anything while I waited for a few hours in the room in case the technician came by and needed access. I did not get a change of room nor any update back on this issue I've reflected to the staff. Bring your own umbrella if you truly want to explore KL, because this place doesn't have any to rent out. I guess this will be my last stay here. I will be sourcing out a better place that doesn't cause me discomfort and frustration. (Also, no Netflix for the old Samsung smart TV. iPhone won't be able to connect to the TV to screen Netflix because both the Bluetooth of the Samsung smart TV and iPhone won't recognise each other. Don't bother trying the methods they have instructed on the TV.)

Pros Great location (walking distance to monorail and LRT) Great WiFi Minimalist room design Towel provided Bottled water provided Water dispenser machine by the lobby Cons Lack of places to hang clothes Limited power outlet Toilet no bidet One slow elevator

Another satisfying night at MoMo's. Great location mear Monorail covered walkway.. Grab or Bolt drop off/pickup at approved delivery area for Hotel chow kit next door on Jalan sultan ismail. Only thing lacking for us was the draft beer on tap they had on our last trip. Perhaps it will return next time.

Nice and clean. A bit small but sufficient . The soaps and shampoo are amazing tho

Small room, but well designed, feel comfortable. Coffee and burger at ground floor, convenient. But wiring safety in room need to take care.

Walking distance to allotment of 'makan' place. No kettle provided in the room but there's plenty of food options nearby fr mamak, fast food, restaurants & convenience store. Was on business cum leisure trip n had to go to the restaurant below in order to work some on the laptop.