Hotel the Neufchatel

The Room The first room I was given was barely big enough to be a broom closet, only 1 meter wide 😨 The room was clean but smelled damp despite being under the eaves. And the radiator hadn't been fixed, so we could hear running water all night. The next day, I was moved to a different room at my request and told they would take care of the radiator, but since my new room was below the previous one, I could still hear it (though less loudly). It was also a more spacious room. The rooms have been renovated, but strangely (for example, having to go through the shower to get to the toilet). Or the shower looks almost new, but the rain shower head is rusty 🤔 Breakfast It's the usual fare: ham, chicken, cheese, scrambled eggs, etc. on one side, and pastries on the other. Except that the staff should really test these products. Three loaves of bread were offered: one was undercooked, one was good, and the last was overcooked. The cherry tomatoes must have been frozen, they were so fragile and waterlogged. The staff The employees are attentive and helpful within the limits of what management allows.

On the one hand, it's within walking distance of the city center, but on the other, there are many drawbacks... it's very noisy both from the window and from the hotel stairs when other guests return from partying at night. The room is strange: the mattress is under the bed, the top bunk is above the bathtub... it's okay for a night's stay, but nothing more. The price was attractive, but! If you arrive after 10 PM and don't book directly, contact the resource IN ADVANCE!!!! Otherwise, like me, you'll end up standing on the street, trying to get passersby to call the emergency number to find out how to get into the hotel after 10 PM... trip.com definitely doesn't take care of that in advance! We had very long conversations after I figured out the key card issue myself.