Hyakumangoku Onsen Hotel (Bicester Village Shanghai)

This hotel is indeed great! The location is super convenient, just a two-minute walk to Bicester and an eight-minute drive to Disney. The view of the pond from the room window is beautiful. The room itself has floor heating and is clean and comfortable. The natural hot spring water at Gokusho is very clean, and the scrub lady gave a fantastic service. I especially loved the food at the restaurant – delicious, high-quality ingredients, and generous portions; it felt like being in Northeast China. Because of the Disney early entry pass, I didn't have time for breakfast, but the front desk packed some simple food for me to take on the go. From now on, whenever I come to Disney on a weekend, I'll only stay here.

This trip was incredibly satisfying! First off, the location is truly unbeatable. Bicester Village is right across the street, making dining and shopping super convenient, and it's easy to pop back to the hotel if you forget something. The hotel environment is lovely, just as clean and tidy as other reviews mentioned. When I went to the hot springs during the day, I basically had the place to myself. Since most guests are heading to Disneyland, there was a fair bit of noise from doors closing late at night, which did affect my sleep a little. Other than that, everything else was great. The breakfast selection isn't huge, but it's sufficient.

This place offers great value for money, perfect for a weekend staycation. After shopping at Bicester Village, you can walk straight back to the hotel for a relaxing soak in the hot springs. Since it's exclusively for hotel guests, it's never crowded, which is wonderful. I recommend staying on the second floor; the window faces directly towards the Disney castle. You can enjoy drinks in your room while watching the fireworks. While it's not as close as the official Disney hotels, it's definitely a good spot for fireworks viewing. Breakfast is also very generous, with options like red yeast rice sweet glutinous rice balls and curry rice, among many others. After a satisfying meal, you can even take a boat from Bicester Village to explore the town. A perfect itinerary! The only minor downside is that the room's soundproofing isn't great; you can hear the TV from the next room at night.

Absolutely terrible. I specifically went for the hot spring, but half of it was closed. Everything inside was overpriced, there was nothing affordable. You couldn't even order takeout directly; you had to pay for a taxi to pick it up, which cost 30 for round-trip delivery. Food inside was also very expensive. As soon as you enter, they try to upsell you on things like back scrubs. The room was just average, and the complimentary minibar was ridiculously tiny. The breakfast buffet was also a complete mess. I definitely do not recommend coming here.

I finally checked off this Japanese-style hotel near Disney that I'd had my eye on for ages. Though a friend's 4,000-yuan experience almost put me off, I couldn't resist the prime location and decided to book it. Overall, the facilities are top-notch and transportation is super convenient, making it a great choice in the area. However, the noticeable gaps in Japanese-style service were truly a shame, and I sincerely hope this hotel, with such a good hand, can continue to improve. First, let's praise its undeniable strengths – it's an absolute champion for getting around. The location is perfect; it's right across the street from Bicester Village, and there are two great options for getting to Disney Town: a fun and convenient 15 yuan/person boat ride, or a super budget-friendly 1 yuan/person Route 1 bus. Whichever you choose, it's hassle-free. The hardware is also very impressive, with high-end materials and facilities. The rooms and public areas are clean and tidy, making for a very reassuring stay. The water dispenser at the front desk, similar to Huazhu Hotels, was a thoughtful touch. Although the hotel's own Gokurakuyu hot spring isn't professional-grade, with only two indoor and two outdoor clear water pools, it's just right for soothing tired muscles after a day of fun and relaxation. The 398 yuan price for a back scrub is also completely acceptable when compared to a five-star hotel spa. However, some downsides of the experience definitely left an impression. The room design had quite a few inconvenient aspects. The ladder for the bunk bed in the family room took up a lot of space, and it was really awkward to grab things from the bedside table on the lower bunk. Luckily, a sofa somewhat made up for it. My parents' standard room was even worse; the tatami height was completely unergonomic. To use it properly, you had to kneel or stand, when a sofa in that empty corner would have been much more practical. The most disappointing thing, though, was the so-called Japanese service that didn't live up to its name. After 10 PM, the hotel had no food available, not even room service. If you were hungry, your only option was a 15 yuan cup of noodles. In all my hotel stays in Shanghai, this was a first – I didn't even encounter this during the pandemic. The staff's service levels were also inconsistent. The cleaning uncle was diligent and responsible, and the hot spring auntie was warm and thoughtful, but the young service staff in the breakfast area really lacked professionalism. Ten people stood in a row with no initiative or awareness, and their communication and proactive service were non-existent, which significantly detracted from the experience. Even more absurd, the guest rooms didn't come with combs. There were plenty available in the bathhouse, so putting an individually packaged comb in the room would have been a simple gesture. Such an oversight in detail is truly unacceptable. After staying, my biggest takeaway is that guests are never a demanding bunch. What we want isn't some 'bowing service,' but rather thoughtful care that makes us feel understood and valued. It's about remembering small preferences, preparing suitable pillow heights in advance, efficient communication when we're in a hurry, flexibility for special requests, and most importantly, an attitude of promptly improving when issues arise. This kind of invisible, thoughtful service, though harder to implement, is what truly retains guests. I have to say, this hotel has an unparalleled location and a good foundation in its hardware, making it a prime choice near Disney. I sincerely hope the hotel addresses these issues, improves its service details, and doesn't let a good hand go to waste. I look forward to my next visit, hoping to see a more attentive and improved version of it.

The service here exceeded my expectations! We spent our days at Disneyland and our evenings soaking in the hot springs. The shuttle to Disneyland was incredibly convenient, taking only 5 minutes. It's also super close to the outlets, just a 30-meter walk across the street, making dining and shopping a breeze. This hotel is truly a hidden gem!