LEGOLAND® Hotel

At first, I thought it was too far, but it was totally worth the trip. The hotel is very new and impeccably clean. Honestly, the hotel is even more fun than the theme park haha! It has such a great Lego vibe and the decor is adorable—both of my sons said they want to come back. The hotel guest service agent, Willow (Sheng Lingli), was wonderful. She called us in advance to check our preferences and sent a handy guide, which saved us a lot of trouble. From management to the scent of the toiletries, everything was satisfying and exceeded our expectations. The mall across the street is also a big plus—with Dr. Zui, Blue Bottle Coffee... brands that usually require running all over downtown Shanghai can all be found in one stop 👍

We promised our child to stay at Legoland for their 4th birthday and chose their favorite Ninjago-themed room. The room was packed with IP elements, and you could watch original Lego animations directly on the TV. The bunk beds were quite comfortable, and the safety measures were top-notch with anti-collision guards on all the edges and corners. There was also a choice of pillows; the latex pillow was very comfortable to sleep on. To be honest, given the high price, it definitely isn't great value for money. However, the hotel has abundant children's facilities, plenty of activities, opportunities to meet the characters, and it's close to the park entrance with early park admission perks. The buffet had a great variety and tasted good too! There was also a treasure hunt mini-game upon check-in, a small Lego set as a gift, and a birthday greeting displayed on the lobby screen.

The room was clean and had no strange odors. Knowing that my child has allergies, they even provided an air purifier. The breakfast offered a wide variety of options, with plenty of choices even for a picky eater. See you next holiday!

Visited Shanghai Legoland with my 10-year-old boy, and the overall experience exceeded expectations! As a huge Lego fan, his eyes lit up the entire time we were in the park, especially in the Monkie Kid themed zone. He spent a long time figuring out the treasure hunt, cracking the code, and opening the safe in the room—he was so proud of himself. The rides in the park are just right for a boy his age—moderate thrills, neither too childish nor scary. There are exquisite Lego brick sculptures everywhere, making it super photogenic as you walk around. The staff were friendly and provided clear directions. The pace of our day-and-a-half trip was very comfortable without having to rush. The child had a blast and was reluctant to leave at the end. It was an amazing family trip, highly recommended for little ones who love Lego and adventure games!

Absolutely perfect for families with kids!!! The room is much larger than those at Disney or Universal, and the bunk beds comfortably sleep three children! The staff were all friendly and helpful—the concierge, Kiki, even reached out in advance to explain available services and arranged a thoughtful birthday gift during our stay. Huge thanks! We’ll definitely be back!

I checked in at 12:30, while my friend checked in at 2:00. They were told the room would be ready at 3:00, which was then delayed to 3:30, and by 4:00 they had already got their rooms while I still hadn't got mine. At that time, I paid extra to upgrade to a view room, and was promised four connecting rooms. However, after they changed my room, half the view was blocked—unlike the full panorama my friends got—and in the end, I had to wait another hour just to be moved back to my original room. What a nightmare!

It would be great if the hotel could consider providing a shuttle bus to Jinshan Station for greater convenience during check-in. The kids really loved the room's escape-room puzzle elements, and the cleanliness was also up to standard. Additionally, the hotel staff were warm and helpful, and we were quite satisfied with their service.

It's nice to have a dedicated lane so you don't have to wait in line, but the room facilities are just mediocre. Don't expect too much. The price doesn't match the room experience. The hotel activities are mostly geared towards kids, so it's not great for older guests or adults. The service is good 👌, and breakfast is just so-so.