Pan Pacific Hanoi
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Pan Pacific Hanoi

Stay at Pan Pacific Hanoi in Hanoi, a 5-star hotel with 8.9/10 from 334 reviews. It offers good value with quality service, and prices start from SAR 321.

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

Tran Quoc Pagoda: 0.37 km away

Hang Dau Garden: 1.34 km away

Presidential Palace: 1.3 km away

Amenity Highlights

Leisure: Pool, Hair and beauty salon, Gym

Pets policy: Pets are not allowed.

Food & Drink: Room service, Snack bar, Restaurant, Bar, Lobby bar

Pan Pacific Hanoi

No. 4 of Scenic Hotels in Hanoi
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Highlights
Ideal location
Lakeside
rooftop terraces
Massage pool
Sunset
+4 more
Amenities
All amenities
Property Description
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Exceeded expectations. The hotel is beautiful and located right by West Lake.
Surroundings
Metro: Cat Linh
(4.2 km)
Metro: La Thanh
(5.2 km)
Airport: Noi Bai International Airport
(22.5 km)
Train: Long Bien Railway Station
(1.8 km)
Train: Hanoi Railway Station
(3.2 km)
Landmarks: Tran Quoc Pagoda
(370m)
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8

Deluxe King Room with Lake View

1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
4

Premier Lake View

1 King bed
35m² | Floor: 7-14
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Pacific Club Lakeview King Room

1 Double bed
35m² | Floor: 15-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
4

One Bedroom Executive Serviced Suite

1 King bed
60m² | Floor: 15-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

Studio Suite

1 King bed
48m² | Floor: 7-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
8

One Bedroom Premier Serviced Suite

1 King bed
60m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

Deluxe King Or Twin Room

1 King bed or 2 Single bed
35m² | Floor: 7-14,18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Pacific Club Room

1 King bed
35m² | Floor: 15-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Two Bedroom Executive Suite

1 King bed and 2 Single bed
90m² | Floor: 5-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Minibar
Microwave
Room Details
Check Availability
4

Deluxe Lakeview King Or Twin Room

1 Double bed or 2 Single bed
35m² | Floor: 7-16,18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
8

Presidential Suite

2 Single bed and 1 King bed
287m² | Floor: 20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Connecting door
Terrace
Room Details
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4

One Bedroom Deluxe Serviced Suite

1 Double bed
65m² | Floor: 4-6
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Comb
Toothpaste
Room Details
Check Availability
5

Studio Balcony Suite

1 Double bed
50m² | Floor: 10-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
12

Two Bedroom Premier Suite

1 King bed and 2 Single bed
90m² | Floor: 5-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Microwave
Dishwasher
Room Details
Check Availability
4

Deluxe Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Bedding: Down duvet
Rug
Room Details
Check Availability
4

Premier Suite

1 King bed
90m² | Floor: 16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Deluxe King Room

1 King bed
35m² | Floor: 7-14,18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Bedding: Down duvet
Rug
Room Details
Check Availability
5

Executive Suite

2 Single bed and 1 King bed
100m² | Floor: 12,14-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
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This property hasn't received any negative reviews in the past 4 months.
Average for similar properties in Hanoi
Freeryzhov
July 17, 2026
I had an excellent stay at Pan Pacific Hanoi. The hotel is beautiful, modern, and very well maintained. My room was spacious, comfortable, and offered an amazing view of West Lake. The staff were professional, friendly, and always willing to help. Breakfast had a wide variety of delicious options, and the service throughout my stay was outstanding. The location is perfect—close to many of Hanoi's main attractions while still offering a peaceful atmosphere. The facilities, especially the swimming pool and fitness center, were excellent. I highly recommend Pan Pacific Hanoi to anyone visiting the city, whether for business or leisure. I would be happy to stay here again.
Gg1990
July 14, 2026
Great location, highly recommend! It's a bit old, but otherwise, no complaints. Perfect for families or business travelers. You can walk to West Lake in just 10 minutes, making it super convenient for sightseeing.
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Anonymous User
June 30, 2026
Good hotel, nice bar and restaurant. I didnt book a lakeview room but was assigned one (yet recommend the split view of Thanh Nien street if you’re visiting for the first time).
Anonymous User
June 20, 2026
Thanks for the lovely birthday cake! My lake-view room, though small, was charming. The rooftop cafe has absolutely stunning views, and the staff were incredibly kind and patient, even helping me spend all my small change so I wouldn't have to take it back to Singapore from Vietnam. I really loved the scent of their toiletries and would love to know where I can buy them!
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Anonymous User
June 18, 2026
It was a pleasant stay and the hotel service was good. The breakfast was nice with a good spread. The lake view was beautiful too, especially the sunset.
Anonymous User
June 12, 2026
The night view is beautiful and the location is easy to find, with convenient parking. The front desk staff were warm and efficient with check-in. The room was clean and tidy, the bed was comfortable, and the shower had great water pressure. Excellent value for money, I would consider staying here again next time. Adding to the five-star rating: This was a very pleasant stay. The hotel's decor is tasteful, and the facilities are comprehensive. The staff were polite and friendly, always ready to help. Overall, the cleanliness was reassuring.
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Guest User
June 19, 2026
city view average really should book lake view good location breakfast is good
jh_h__98
May 11, 2026
The price, location, and service were good, but the room was very damp and outdated. It was fine for a short stopover, though.
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pink dolphin
May 5, 2026
The security was good, and breakfast was excellent. The towels in the room were clean. However, the facilities seemed old, as I couldn't switch between the bathtub and shower, which was a bit inconvenient. For some reason, on the first day, my clothes got covered in small, white debris, possibly from the bedsheets or the room itself. It wasn't an issue from the second day onwards. The other guests were friendly and relaxed, which made for a comfortable stay. The pool is mostly indoors and quite small. There's no dedicated children's play area, and you need to bring your own floats. Towels are provided, and there's a free water cooler available.
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Services & Amenities

Cuisine: Asian, Chinese
Open for: Brunch, Lunch, Dinner
Special dietary options: Vegetarian
Business hours: [Mon - Sun] 11:00-14:00, 17:30-22:00
Sen Vang Restaurant
No additional info available
Pacifica
Cuisine: Asian
Open for: Breakfast, Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 06:00-24:00

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Children 17 years old and under
VND 304,175 (approx. SAR 43.39) per person
Adult
Buffet:VND 608,350 (approx. SAR 86.79) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is VND 1,000,000 (approx. SAR 142.66) per night.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundOn the day of check-out

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Local hotel name: Pan Pacific Hanoi
  • Opened: 1998
  • Renovated: 2024
  • Number of Rooms: 272
Phone:+84-24-38238888
Email:enquiry.pphan@panpacific.com

You might be wondering

What are the check-in and check-out times at Pan Pacific Hanoi?

Check-in time at Pan Pacific Hanoi starts at 14:00, and check-out time is by 12:00.

Does Pan Pacific Hanoi have a pool?

Yes, Pan Pacific Hanoi has a swimming pool for guests.

Are pets allowed at Pan Pacific Hanoi?

No, pets are not allowed at Pan Pacific Hanoi.

How much does it cost to stay at Pan Pacific Hanoi?

Room prices at Pan Pacific Hanoi vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Pan Pacific Hanoi from the nearest airport?

The nearest airport is Noi Bai International Airport, located about 29 mins from hotel by car (22.5 km) away.

What’s the cancellation policy at Pan Pacific Hanoi?

The cancellation policy at Pan Pacific Hanoi depends on your room type and booking terms.

Does Pan Pacific Hanoi offer airport transfers?

Yes, Pan Pacific Hanoi offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

About This Property

Nearest AirportNoi Bai Intl. Airport
Distance to Airport23.22KM
Nearest Train StationLong Bien Railway Station
Distance to Train Station1.64KM
Nearest Subway StationCat Linh
Distance to Subway Station4.21KM
Average Price FromSAR838
Hotel Star Rating5
A First-Timer's Guide to the Area Around Pan Pacific Hanoi

Nestled in the bustling district of Ba Dinh, the Pan Pacific Hanoi offers a luxurious gateway to the vibrant heart of Vietnam's capital. Just 1 mile (1.61km) from the serene Hoan Kiem Lake, guests are within easy reach of a tranquil escape amidst the city's dynamic pulse.

The hotel is a stone's throw away from the iconic Hanoi Opera House, approximately 2.4 miles (3.9km) distant, where culture enthusiasts can revel in world-class performances.

History buffs will appreciate the proximity to the Ho Chi Minh Mausoleum, located just 1.5 miles (2.41km) away, offering a deep dive into the legacy of Vietnam's revolutionary leader.

For shopping and local flavors, the Old Quarter, a mere 1.8 miles (3km) from the hotel, presents a labyrinth of streets teeming with artisanal crafts and street food stalls.

The Pan Pacific Hanoi also boasts stunning views of the West Lake, only 0.5 miles (0.8km) away, where visitors can enjoy a leisurely stroll or a traditional Vietnamese coffee by the waterfront.

With a blend of cultural landmarks, historical sites, and local experiences all within reach, the area surrounding the Pan Pacific Hanoi is a treasure trove for travelers eager to explore the rich tapestry of Hanoi.

Attractions near Pan Pacific Hanoi

Tran Quoc Pagoda (Culture & History)

As the oldest Buddhist temple in Hanoi, Tran Quoc Pagoda offers serenity and spiritual heritage on the shores of West Lake. Its iconic stupa and lush gardens provide a peaceful retreat.

Walking Distance: 0.5 miles (0.8 km)

Estimated Time: 10-minute walk

Suitable for: Culture enthusiasts, history buffs

Ho Chi Minh Mausoleum (Historical Site)

Visit the final resting place of Vietnam's most iconic leader, Ho Chi Minh. This monumental marble edifice is a site of deep national significance and reverence.

Walking Distance: 1.8 miles (2.9 km)

Estimated Time: 25-minute walk

Suitable for: History enthusiasts, those interested in political history

Thang Long Water Puppet Theatre (Entertainment & Culture)

Experience a unique aspect of Vietnamese culture with a traditional water puppet show, a performance art that dates back centuries, set to the sounds of live folk music.

Walking Distance: 1.5 miles (2.41 km)

Estimated Time: 30-minute walk

Suitable for: Families, culture seekers

Hanoi Old Quarter (Shopping & Culture)

The bustling streets of the Old Quarter are a treasure trove of traditional Vietnamese life, local handicrafts, and colonial architecture, perfect for those looking to immerse themselves in Hanoi's vibrant street life.

Walking Distance: 1.8 miles (2.9 km)

Estimated Time: 35-minute walk

Suitable for: Shoppers, foodies, cultural explorers

Pan Pacific Hanoi's Ideal Retreats for Every Traveler

Business Travelers

For those visiting Hanoi on business, Pan Pacific Hanoi offers a seamless blend of comfort and professionalism. With high-speed internet, state-of-the-art meeting rooms, and a 24-hour business center, productivity is guaranteed. The hotel's proximity to the city's financial district, just 2 miles (3.22 km) away, makes it an ideal base for corporate guests. After meetings, unwind at the exclusive Pacific Club lounge with panoramic views of the city.

Couples and Romantics

Couples will find a sanctuary within the hotel's luxurious accommodations, featuring breathtaking views of the West Lake. The in-house Spa offers couples' treatments, creating a romantic retreat. The rooftop bar sets the scene for an intimate evening under the stars, making it a perfect escape for those seeking a blend of romance and sophistication.

Cultural Enthusiasts

Travelers eager to soak up Hanoi's rich culture will appreciate Pan Pacific Hanoi's location, just a stone's throw from the historic Old Quarter, approximately 1.8 miles (2.9 km) away. The hotel's tour desk can help arrange excursions to local landmarks, including the Ho Chi Minh Mausoleum and the Temple of Literature, ensuring a deep dive into Vietnam's heritage.

Family Vacationers

Families will delight in Pan Pacific Hanoi's family-friendly amenities, including spacious rooms and a children's pool. The hotel's location is convenient for exploring nearby attractions such as the Hanoi Zoo, located just 3 miles (4.83 km) away. The concierge can also recommend family-oriented activities to ensure a memorable stay for guests of all ages.

Pan Pacific Hanoi and Transportation Hubs

Transportation HubDistance from HotelTransportation OptionsEstimated Time
Noi Bai International Airport15 miles (24.14 km)Taxi, Airport Shuttle, BusApprox. 30-minute drive
Hanoi Railway Station2.5 miles (4.02 km)Taxi, Public Bus Approx 10-minute drive
Giap Bat Bus Station6 miles (9.66 km)Taxi, Public Bus Approx. 20-minute drive
My Dinh Bus Station5 miles (8.05 km)Taxi, Public Bus Approx. 15-minute drive

Unique Facilities at Pan Pacific Hanoi

Rooftop Bar with Panoramic City Views

Perched on the 20th floor, the Summit Bar offers guests an unrivaled 360-degree view of Hanoi's skyline. Sip on expertly crafted cocktails or enjoy a selection of fine wines as the city's panorama unfolds beneath you. This elevated experience is a must-visit for a memorable evening.

State-of-the-Art Fitness Center

Health-conscious travelers will appreciate the hotel's fully equipped fitness center. Open 24/7, it features a range of modern exercise equipment, from cardio machines to free weights, ensuring guests can maintain their workout routine while enjoying the comforts of luxury accommodation.

Tranquil Wellness Spa

Escape the bustling city streets and indulge in a serene spa experience at the hotel's wellness center. Offering a variety of treatments, including traditional Vietnamese massages and contemporary therapies, the spa provides a peaceful retreat for rejuvenation and relaxation.

Outdoor Pool with a View

Take a refreshing dip in the outdoor swimming pool while soaking up the picturesque views of West Lake and the Red River. The pool area is an oasis of calm, perfect for a leisurely swim or lounging in the sun with a good book.

Exclusive Pacific Club Lounge

Guests staying in Pacific Club rooms and suites gain access to the exclusive Pacific Club Lounge. This privilege includes complimentary breakfast, all-day refreshments, and evening cocktails in a sophisticated and private setting, complete with personalized services to enhance your stay.

The content of this article was created on 24 January 2024.