Pan Pacific Hanoi
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Pan Pacific Hanoi

Discover Pan Pacific Hanoi, an 5-star stay in Hanoi. With a score of 8.9/10 based on 316 reviews, it offers an outstanding blend of quality and value, with prices starting from SAR 467.

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

Quan Thanh Temple: 0.84 km away

Tran Quoc Pagoda: 0.37 km away

Presidential Palace: 1.3 km away

Amenity Highlights

Leisure: Pool, Hair and beauty salon, Gym

Pets policy: Pets are not allowed.

Food & Drink: Room service, Snack bar, Restaurant, Bar, Lobby bar

Pan Pacific Hanoi

No. 3 of Scenic Hotels in Hanoi
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Highlights
Airport drop-off available
Great views
Delicious breakfast
Ideal location
Free parking
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Amenities
All amenities
Property Description
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Place is clean & provide wonderful service… my family like the lake view from the room..
Surroundings
Metro: Cat Linh
(4.4 km)
Metro: La Thanh
(5.4 km)
Airport: Noi Bai International Airport
(22.6 km)
Train: Long Bien Railway Station
(1.6 km)
Train: Sapa Train
(3.4 km)
Landmarks: Tran Quoc Pagoda
(370m)
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8

Deluxe King Room With Lake View

1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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5

Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Air conditioning
Minibar
Toothbrushes
Comb
Room Details
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3

Twin Deluxe Lakeview Twin

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Bedding: Duvet
Rug
Room Details
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4

Premier Lake View

1 King bed
35m² | Floor: 7-14
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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4

Pacific Club Lakeview King Room

1 Double bed
35m² | Floor: 15-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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5

Twin Deluxe Twin

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Bedding: Duvet
Rug
Room Details
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4

One Bedroom Executive Serviced Suite

1 King bed
60m² | Floor: 15-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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2

Twin Pacific Club Twin

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Bedding: Duvet
Rug
Room Details
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4

Studio Suite

1 King bed
48m² | Floor: 7-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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2

Twin Premier Lakeview Twin

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Bedding: Duvet
Rug
Room Details
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8

One Bedroom Premier Serviced Suite

1 King bed
60m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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4

Deluxe King Or Twin Room

1 King bed or 2 Single bed
35m² | Floor: 7-14,18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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4

Pacific Club Room

1 King bed
35m² | Floor: 15-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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4

Two Bedroom Executive Suite

1 King bed and 2 Single bed
90m² | Floor: 5-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Minibar
Microwave
Room Details
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4

Deluxe Lakeview King Or Twin Room

1 Double bed or 2 Single bed
35m² | Floor: 7-16,18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
Tea bags
Room Details
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8

Presidential Suite

2 Single bed and 1 King bed
287m² | Floor: 20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Interconnecting Rooms
Terrace
Room Details
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4

One Bedroom Deluxe Serviced Suite

1 Double bed
65m² | Floor: 4-6
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Comb
Toothpaste
Room Details
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12

Two Bedroom Premier Suite

1 King bed and 2 Single bed
90m² | Floor: 5-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Microwave
Dishwasher
Room Details
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5

Studio Balcony Suite

1 Double bed
50m² | Floor: 10-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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4

Premier Suite

1 King bed
90m² | Floor: 16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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5

Executive Suite

2 Single bed and 1 King bed
100m² | Floor: 12,14-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Average for similar properties in Hanoi
Most Mentioned
Review summary
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Location: Situated by West Lake, the hotel offers stunning lake views and is conveniently close to local attractions like the Old Quarter. The location is ideal for both leisure and business travelers, making it easy to explore Hanoi with a short taxi ride.(based on 72 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 27, 2026
Service was excellent. Hotel location was good with easy access to Old Quarter and the Lotte Mall via Grab. Pan pacific hotel reservations team was very accommodating to our requests for early checkin and even gave us a surprise wedding anniversary cake. Room view was excellent with direct view of the lake. Thank you so much.
X‍u‍J‍J
February 6, 2026
The hotel is right next to Hoan Kiem Lake, so you can take a nice stroll along the lake at night. The facilities are quite old, feeling like they're from the 90s. Breakfast was decent, and the pho was particularly good. However, there was hardly anything to eat in the executive lounge.
Original TextTranslation provided by Google
g‍r‍a‍h‍m
January 11, 2026
I booked a West Lake view room on the 12th floor. The view was alright. The room was a bit small, as was the bed, and the bathroom was cramped. The hotel's location is excellent; you step right out to West Lake, and it's within walking distance to Tran Quoc Pagoda and Thang Long Imperial Citadel. Bus 146 is just 5 cash-fare stops away from the Old Quarter Night Market. There are plenty of small supermarkets and restaurants around the hotel, which is very convenient. The hotel has an indoor heated swimming pool, which is quite large and includes a jacuzzi. The pool opens at 6 AM, perfect for my morning and evening swims. The bar on the 20th floor offers great views; I stayed from 5 PM until after the lights came on at dusk, then headed straight to the Old Quarter Night Market for a late dinner.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 14, 2025
stayed at this hotel for four nights while attending a conference. The staff were consistently friendly and welcoming, which made the stay pleasant. During my visit, I had dinner at Ming Restaurant, which specializes in Chinese cuisine, and also enjoyed the buffet lunch at the main restaurant featuring a variety of seafood. The food overall was fine and provided a good selection. The only drawback was that some of the facilities felt a little dated. A renovation in the near future would definitely elevate the overall experience. Despite this, the service and dining options left a positive impression, and I appreciated the hospitality throughout my stay.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 3, 2025
The location is super central, right by West Lake, and the surrounding area is very lively. The hotel seems to have been renovated; it's clean overall and lives up to its old-school five-star standard. The breakfast selection is quite extensive. I'd choose to stay here again!
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 25, 2025
Room could look slightly tired but overall a more than decent hotel, biggest complaint would be that the closet’s lights wouldn’t turn off at all and affected our sleep at night. View from room was excellent. An update could do the hotel the world of good but overall still happy!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 28, 2025
Place is clean & provide wonderful service… my family like the lake view from the room..
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 3, 2026
Terrible experience. Booked through Trip.com. Due to hospitalization a week before departure, I tried to cancel the reservation but was asked for documents proving the hospitalization. Once I provided the documents, they were deemed insufficient because the date of discharge was not indicated. The result was full payment in advance but no refund! Shameful!

Services & Amenities

Sen Vang Restaurant
No additional info available
Pacifica
Cuisine: Asian
Open for: Breakfast, Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 06:00-24:00

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Children 17 years old and under
VND 303,884 (approx. SAR 43.52) per person
Adult
Buffet:VND 607,767 (approx. SAR 87.03) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 1998
  • Renovated: 2024
  • Number of Rooms: 272
Phone:+84-24-38238888
Email:enquiry.pphan@panpacific.com

You might be wondering

What are the check-in and check-out times at Pan Pacific Hanoi?

Check-in time at Pan Pacific Hanoi starts at 14:00, and check-out time is by 12:00.

Does Pan Pacific Hanoi have a pool?

Yes, Pan Pacific Hanoi has a swimming pool for guests.

Are pets allowed at Pan Pacific Hanoi?

No, pets are not allowed at Pan Pacific Hanoi.

How much does it cost to stay at Pan Pacific Hanoi?

Room prices at Pan Pacific Hanoi vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Pan Pacific Hanoi from the nearest airport?

The nearest airport is Noi Bai International Airport, located about 30 mins from hotel by car (22.6 km) away.

What’s the cancellation policy at Pan Pacific Hanoi?

The cancellation policy at Pan Pacific Hanoi depends on your room type and booking terms.

Does Pan Pacific Hanoi offer airport transfers?

Yes, Pan Pacific Hanoi offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

About This Property

Nearest AirportNoi Bai Intl. Airport
Distance to Airport23.21KM
Nearest Train StationLong Bien Railway Station
Distance to Train Station1.64KM
Distance to Subway Station4.37KM
Average Price FromSAR995
Hotel Star Rating5
A First-Timer's Guide to the Area Around Pan Pacific Hanoi

Nestled in the bustling district of Ba Dinh, the Pan Pacific Hanoi offers a luxurious gateway to the vibrant heart of Vietnam's capital. Just 1 mile (1.61km) from the serene Hoan Kiem Lake, guests are within easy reach of a tranquil escape amidst the city's dynamic pulse.

The hotel is a stone's throw away from the iconic Hanoi Opera House, approximately 2.4 miles (3.9km) distant, where culture enthusiasts can revel in world-class performances.

History buffs will appreciate the proximity to the Ho Chi Minh Mausoleum, located just 1.5 miles (2.41km) away, offering a deep dive into the legacy of Vietnam's revolutionary leader.

For shopping and local flavors, the Old Quarter, a mere 1.8 miles (3km) from the hotel, presents a labyrinth of streets teeming with artisanal crafts and street food stalls.

The Pan Pacific Hanoi also boasts stunning views of the West Lake, only 0.5 miles (0.8km) away, where visitors can enjoy a leisurely stroll or a traditional Vietnamese coffee by the waterfront.

With a blend of cultural landmarks, historical sites, and local experiences all within reach, the area surrounding the Pan Pacific Hanoi is a treasure trove for travelers eager to explore the rich tapestry of Hanoi.

Attractions near Pan Pacific Hanoi

Tran Quoc Pagoda (Culture & History)

As the oldest Buddhist temple in Hanoi, Tran Quoc Pagoda offers serenity and spiritual heritage on the shores of West Lake. Its iconic stupa and lush gardens provide a peaceful retreat.

Walking Distance: 0.5 miles (0.8 km)

Estimated Time: 10-minute walk

Suitable for: Culture enthusiasts, history buffs

Ho Chi Minh Mausoleum (Historical Site)

Visit the final resting place of Vietnam's most iconic leader, Ho Chi Minh. This monumental marble edifice is a site of deep national significance and reverence.

Walking Distance: 1.8 miles (2.9 km)

Estimated Time: 25-minute walk

Suitable for: History enthusiasts, those interested in political history

Thang Long Water Puppet Theatre (Entertainment & Culture)

Experience a unique aspect of Vietnamese culture with a traditional water puppet show, a performance art that dates back centuries, set to the sounds of live folk music.

Walking Distance: 1.5 miles (2.41 km)

Estimated Time: 30-minute walk

Suitable for: Families, culture seekers

Hanoi Old Quarter (Shopping & Culture)

The bustling streets of the Old Quarter are a treasure trove of traditional Vietnamese life, local handicrafts, and colonial architecture, perfect for those looking to immerse themselves in Hanoi's vibrant street life.

Walking Distance: 1.8 miles (2.9 km)

Estimated Time: 35-minute walk

Suitable for: Shoppers, foodies, cultural explorers

Pan Pacific Hanoi's Ideal Retreats for Every Traveler

Business Travelers

For those visiting Hanoi on business, Pan Pacific Hanoi offers a seamless blend of comfort and professionalism. With high-speed internet, state-of-the-art meeting rooms, and a 24-hour business center, productivity is guaranteed. The hotel's proximity to the city's financial district, just 2 miles (3.22 km) away, makes it an ideal base for corporate guests. After meetings, unwind at the exclusive Pacific Club lounge with panoramic views of the city.

Couples and Romantics

Couples will find a sanctuary within the hotel's luxurious accommodations, featuring breathtaking views of the West Lake. The in-house Spa offers couples' treatments, creating a romantic retreat. The rooftop bar sets the scene for an intimate evening under the stars, making it a perfect escape for those seeking a blend of romance and sophistication.

Cultural Enthusiasts

Travelers eager to soak up Hanoi's rich culture will appreciate Pan Pacific Hanoi's location, just a stone's throw from the historic Old Quarter, approximately 1.8 miles (2.9 km) away. The hotel's tour desk can help arrange excursions to local landmarks, including the Ho Chi Minh Mausoleum and the Temple of Literature, ensuring a deep dive into Vietnam's heritage.

Family Vacationers

Families will delight in Pan Pacific Hanoi's family-friendly amenities, including spacious rooms and a children's pool. The hotel's location is convenient for exploring nearby attractions such as the Hanoi Zoo, located just 3 miles (4.83 km) away. The concierge can also recommend family-oriented activities to ensure a memorable stay for guests of all ages.

Pan Pacific Hanoi and Transportation Hubs

Transportation HubDistance from HotelTransportation OptionsEstimated Time
Noi Bai International Airport15 miles (24.14 km)Taxi, Airport Shuttle, BusApprox. 30-minute drive
Hanoi Railway Station2.5 miles (4.02 km)Taxi, Public Bus Approx 10-minute drive
Giap Bat Bus Station6 miles (9.66 km)Taxi, Public Bus Approx. 20-minute drive
My Dinh Bus Station5 miles (8.05 km)Taxi, Public Bus Approx. 15-minute drive

Unique Facilities at Pan Pacific Hanoi

Rooftop Bar with Panoramic City Views

Perched on the 20th floor, the Summit Bar offers guests an unrivaled 360-degree view of Hanoi's skyline. Sip on expertly crafted cocktails or enjoy a selection of fine wines as the city's panorama unfolds beneath you. This elevated experience is a must-visit for a memorable evening.

State-of-the-Art Fitness Center

Health-conscious travelers will appreciate the hotel's fully equipped fitness center. Open 24/7, it features a range of modern exercise equipment, from cardio machines to free weights, ensuring guests can maintain their workout routine while enjoying the comforts of luxury accommodation.

Tranquil Wellness Spa

Escape the bustling city streets and indulge in a serene spa experience at the hotel's wellness center. Offering a variety of treatments, including traditional Vietnamese massages and contemporary therapies, the spa provides a peaceful retreat for rejuvenation and relaxation.

Outdoor Pool with a View

Take a refreshing dip in the outdoor swimming pool while soaking up the picturesque views of West Lake and the Red River. The pool area is an oasis of calm, perfect for a leisurely swim or lounging in the sun with a good book.

Exclusive Pacific Club Lounge

Guests staying in Pacific Club rooms and suites gain access to the exclusive Pacific Club Lounge. This privilege includes complimentary breakfast, all-day refreshments, and evening cocktails in a sophisticated and private setting, complete with personalized services to enhance your stay.

The content of this article was created on 24 January 2024.