Novotel Citygate Hong Kong
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Novotel Citygate Hong Kong

Experience Novotel Citygate Hong Kong, a 4-star hotel in Hong Kong. It holds a rating of 9/10 from 2516 reviews, combining quality and value, with rates starting at US$151.

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

Ngong Ping 360 Cable Car Terminal: 0.39 km away

Ngong Ping Plateau: 0.35 km away

Tat Tung Road Garden: 0.38 km away

Amenity Highlights

Pets policy: Pets are not allowed.

Food & Drink: Room service, Cafe, Restaurant, Bar, Lobby bar

Novotel Citygate Hong Kong

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We Price Match
Highlights
Free airport drop-off
Sparkling clean
Excellent service
Varied breakfast
Lots to do
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Amenities
All amenities
Property Description
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The hotel promotes environmental protection, uses very little plastic, and is very clean.
Surroundings
Metro: Tung Chung
(2.0 km)
Metro: Airport
(5.1 km)
Airport: Hong Kong International Airport
(5.2 km)
Train: Hong Kong West Kowloon Station
(30.4 km)
Landmarks: Man Tung Road Park
(170m)
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8

Family Room

1 Double bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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6

Executive Premier Double Room

1 Queen bed
28m² | Floor: 20-23
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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7

Standard Twin Room

2 Single bed
28m² | Floor: 6-12
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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8

Standard Double Room

1 Queen bed
28m² | Floor: 6-12
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
6

Superior Twin Room

2 Single bed
28m² | Floor: 15-19
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
7

Executive Premier Twin Room

2 Single bed
28m² | Floor: 20-23
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
8

Superior Double Room

1 Queen bed
28m² | Floor: 15-19
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
5

Executive Premier Suite

1 Queen bed
57m² | Floor: 21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Average for similar properties in Hong Kong
Most Mentioned
Review summary
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Location: The hotel is strategically located near Citygate Outlets, providing convenient access to shopping and dining. It's also close to Disneyland, Ngong Ping 360, and Tung Chung MTR Station, making it easy to explore Hong Kong. The free airport shuttle service enhances its appeal for travelers.(based on 413 reviews)
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 11, 2026
The service was great, and the view from the window was beautiful. It's also not far from the subway station.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 14, 2026
The hotel service was very accommodating. They offer a free shuttle bus from the airport at parking spaces 9-15, and the driver even helped us with our luggage. Upon arrival, the front desk gave us a complimentary room upgrade since it was our first stay, which was a huge plus! 👍 I think the biggest highlight is that the hotel is directly connected to Citygate Outlets, making it perfect for checking in the day you arrive in Hong Kong. You can drop off your bags and head straight out to shop and enjoy some food. When you're tired, you can be back in your room in minutes to rest. 😴
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L‍e‍o‍z‍h‍i‍y‍i
February 6, 2026
We were very happy with our stay, and the service was excellent. We had originally booked a twin room, but they kindly upgraded us to a king-size bed and added an extra bed for free, understanding that we were traveling with a child. This meant both adults and the child could sleep comfortably. The location was also perfect; we were mainly there for Disneyland, and since we couldn't get a room at the Disney hotels, Tung Chung was a great alternative. The hotel is very close to the MTR station, so we didn't have to walk far at night, and there were plenty of dining options nearby. All in all, we were very satisfied.
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B‍e‍n‍p‍a‍o‍d‍e‍y‍a‍n‍e‍r‍1
February 13, 2026
Getting to Disneyland is super convenient, and there are plenty of dining options nearby, including Tsui Wah. The best part is the airport shuttle service; it's a real lifesaver when traveling with kids. The driver even helps with luggage. I'll definitely choose this place again in the future.
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A‍n‍p‍e‍i‍x‍i‍a‍h‍o‍u‍b‍a
February 5, 2026
This hotel offered a fantastic experience for several reasons: 1. They provide an airport shuttle service, running punctually from both the airport and hotel at the top of the hour, 20 past, and 40 past. 2. The hotel is directly connected to Citygate Outlets and Tung Chung MTR station, making it a one-stop shop for everything. There's a Taste supermarket downstairs and a 'Loft' (樓上) upstairs. 3. From Tung Chung MTR Exit 2, you can walk to the Ngong Ping 360 cable car, then take bus 21 to Tai O Fishing Village. Alternatively, you can take bus 11 directly up to Tai O Fishing Village. As shown in picture 3, you can even see the cable car from the room. 4. Getting to Disneyland is super convenient. Just take one stop to Sunny Bay, then transfer to the Disneyland Resort Line. What's great about the Hong Kong MTR is that you generally don't need to go up or down stairs for transfers; they're usually just across the platform.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 4, 2026
This hotel has very obvious pros and cons. Pros: Very close to Citygate Outlets, and convenient for getting to Disneyland. Cons: The hallway is dark, there are no international adapters, not enough power outlets, the light switches are confusing, and the bottled water in the room comes in a carton. It feels like the entire hotel is saying: 'I have my own philosophy, and I can't cater to your travel experience. If you stay here, you have to live my way.' Subjectively, I wouldn't stay here again, but considering the advantages, I might still consider it.
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P‍a‍l‍m‍b‍e‍a‍c‍h‍2‍0‍2‍4‍ ‍S‍i‍u
February 12, 2026
The hotel promotes environmental protection, uses very little plastic, and is very clean.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 8, 2026
This was my second stay, and the location is simply unbeatable: within walking distance to the Ngong Ping 360 cable car, directly connected to the hotel and Tung Chung MTR station, plus the shopping mall. It's only two metro stops to Disneyland, and just a 15-minute ride to the airport with a shuttle service available.
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Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Children between 0 and 15 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children
HK$565.00 (approx. US$72.31) per person per night

Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:00-10:00 Open [Sat - Sun] 06:00-11:00 Open
AgeFee
Children 16 years old and under
Free
Children 17 years old
HK$206.80 (approx. US$26.47) per person
Adult
Buffet:HK$206.80 (approx. US$26.47) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2006
  • Number of Rooms: 440
Phone:+852-36028888
Email:h6239-re1@accor.com
The Novotel Citygate Hong Kong is a five-minute drive from the airport and a two-minute walk from the Tung Chung MTR station. The hotel is in close proximity to Hong Kong attractions such as the Asia World Expo, Hong Kong Disneyland, the scenic Ngong Ping Cable Car and the Citygate Outlets shopping mall. All guestrooms are spacious and feature air-conditioning, LCD TVs, Wi-Fi, bathtubs and in-room safes. Facilities include Executive Premier floors for business executives, several function rooms which can accomodate up to 300 people, hotel-wide Wi-Fi and wireless DECT phones. Guests may dine in the two restaurants, lobby bar or patisserie. Complimentary shuttle service to / from airport from 06AM – 11:40PM at 20-minute intervals. Please proceed directly to Terminal 2, Airport Coach Terminus, Bays 9-15 for pick up. This hotel also houses a fully-equipped fitness center and an outdoor swimming pool.

You might be wondering

What are the check-in and check-out times at Novotel Citygate Hong Kong?

Check-in time at Novotel Citygate Hong Kong starts at 14:00, and check-out time is by 12:00.

Does Novotel Citygate Hong Kong have a pool?

Yes, Novotel Citygate Hong Kong has a swimming pool for guests.

Are pets allowed at Novotel Citygate Hong Kong?

No, pets are not allowed at Novotel Citygate Hong Kong.

How much does it cost to stay at Novotel Citygate Hong Kong?

Room prices at Novotel Citygate Hong Kong vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Novotel Citygate Hong Kong from the nearest airport?

The nearest airport is Hong Kong International Airport, located about 10 mins from hotel by car (5.2 km) away.

What’s the cancellation policy at Novotel Citygate Hong Kong?

The cancellation policy at Novotel Citygate Hong Kong depends on your room type and booking terms.

Does Novotel Citygate Hong Kong offer airport transfers?

Yes, Novotel Citygate Hong Kong provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.

About This Property

Nearest AirportHong Kong Intl. Airport
Distance to Airport10.3KM
Nearest Train StationHong Kong West Kowloon Station
Distance to Train Station30.38KM
Nearest Subway StationTung Chung
Distance to Subway Station1.99KM
Average Price FromUSD258
Hotel Star Rating4