Grand Prince Hotel Shin Takanawa

I had a very satisfying stay. Originally, my plan was to stay near Ginza for convenient shopping, but for the same budget, hotels in Ginza were half the size. Also, I heard that Shin Takanawa was going to be demolished by the end of this year, so I decided I definitely wanted to experience a stay here. 1️⃣ First, the lobby is very grand and has an 'old money' vibe, a style I really appreciate. You can check in and check out using self-service machines, which also have a Chinese language option, making it very convenient. 2️⃣ I was initially quite worried about the room, fearing it might be unhygienic or too old, as some reviews had mentioned. However, we stayed on the 10th floor, and overall, it was very good. The daily cleaning was also quite thorough. The balcony was beautiful, and the bathroom amenities included thoughtful details like a body scrub towel, ear picks, cotton swabs, and shaving cream. From our balcony, we could see Shinagawa Station. 3️⃣ In terms of getting around, it was alright. Shinagawa Station isn't far, though there's an uphill slope. But even as a 24-week pregnant woman, I managed to walk up it, so it's acceptable. In the other direction, there's also Takanawa Subway Station, which doesn't require going uphill, but I felt Shinagawa Station offered more convenient access to various places. 4️⃣ All the hotel staff were very friendly. Communication with the lady at the front desk and the gentleman at the luggage storage was seamless in English, and their attitudes were excellent. There's a 7-Eleven on the basement level, which was very convenient for buying snacks. The door next to the 7-Eleven allows you to exit the hotel, and that exit conveniently faces the坂道 (sloped path) leading up from Shinagawa Station, which was great. I'm giving this stay a full five stars. It's a shame it will be demolished later, otherwise, I would definitely choose to stay here again on my next trip to Tokyo.

This is an established hotel, and I was so happy to see the Tokyo Tower in three different colors during my three-day stay. The only slight inconvenience was the steep hill you have to climb from Shinagawa Station, which made my check-in day a bit rough, but everything else was great.

The Prince chain hotels are fantastic. It's super convenient coming right out of Shinagawa Station, and the view room is totally worth it with a great look at Tokyo Tower! The garden downstairs is definitely worth a stroll, and it connects directly to the neighboring Sakura Hotel!

Hygiene: Perhaps some areas have cleaners who aren't thorough enough, as I found uncleared spots and old stains, please refer to the three pictures below. Environment: The private courtyard is beautiful and pleasant, and the lobby is grand and comfortable. Service: Typical Japanese service, but there were no smiles or the fake smiles were too obvious. The cleaning staff also didn't speak English. Facilities: The door stopper seems to have been broken for a long time, and no one has reported it for repair.

The room was quite satisfying, but the location was inconvenient. It's too far from the subway station and there are steep hills all the way. It took a long time to walk to the hotel, and the hotel's location isn't very noticeable. The service was terrible. They didn't inform us of the check-out time during check-in, nor did they call to remind us. I only found out when I called the front desk in the morning. My child had a sudden stomach bug overnight, with fever and diarrhea, and we were up all night. I called the front desk hoping for a slightly extended check-out time so my child could take their medicine, but I was heartlessly refused and told to check out immediately. I'm really speechless!