From 16:00 until 12:00
The Glass Suite by Bora Ombak: 0.14 km away
Marina Putrajaya: 0.16 km away
KL EBIKE: 0.17 km away
Leisure: Pool, Sauna, Gym
Pets policy: Pets are not allowed.
Breakfast style: Continental
Food & Drink: Room service, Snack bar, Cafe, Restaurant, Convenience store/kiosk, Alcohol-free rooms (on request)
This was my second stay at DoubleTree, and again it felt like stepping back into a serene Bali-inspired retreat—calm, lush, and beautifully designed. From the striking architecture to the warm hospitality, every detail made the 24-hour experience truly enchanting.
First Impressions & Architecture
The building itself is impressive—grand yet welcoming, with design elements that evoke tropical tranquility. Think natural textures, open spaces, and that signature “Bali vibes” atmosphere that instantly puts you at ease. It’s the kind of place where you pause to take photos before even checking in.
Breakfast: One of the Best
The breakfast buffet stands out as one of the hotel’s highlights. The spread is extensive, offering everything from local Malaysian dishes to international favorites, fresh pastries, made-to-order eggs, and healthy options. Guests consistently praise the diversity and quality—there’s something for every palate, and it sets a perfect tone for the day.
Staff Who Smile and Accommodate
Service here feels personal. Staff members greet you with genuine smiles, remember your name, and go out of their way to accommodate requests—whether it’s arranging checkout, recommending local eats, or helping with family needs. Their warmth adds significantly to the overall vibe. And guess what there is always a pop out message asking you after you check in just to rectify your pleasant stay !
Pools: Vast, Family-Friendly, and Fun
The pool area is a major draw—three expansive pools, including dedicated spaces for kids. Families love the splash zones, shallow areas, and relaxed atmosphere. It’s easy to spend hours here, and the setup ensures both adults and children can unwind safely and happily.
Spacious Rooms
Rooms are generously sized, clean, and thoughtfully laid out. Whether you’re traveling solo or with family, there’s plenty of space to relax, work, or stretch out. Large windows, comfortable bedding, and modern amenities complete the experience.
My Final Thoughts
With its Bali-inspired ambiance, outstanding breakfast, friendly staff, fantastic pools, and spacious rooms, DoubleTree delivers a stay that’s both refreshing and memorable. I’ll definitely be repeating my trip here—and already looking forward to the next visit.
Thank you ❤️
after complain, housekeeping come to help clean it up again.
All staff hospitality so good.
Just the room is quite small for the price.
Breakfast buffet quite good, just the dining room feel a bit small.
We also took the dinner and breakfast buffet package, and it was definitely worth it. The food was delicious, with a great variety of choices.
A special thank you to Chef Akif, Chef Elena, and Chef Naim for preparing such delicious food and making our dining experience even more enjoyable.
Overall, we had a great experience and would definitely recommend this hotel to families with children. We look forward to coming back again!
Unfortunately, our stay at DoubleTree Putrajaya Lakeside was quite disappointing, especially considering the price we paid.
The room cleanliness was below expectations. The bedsheets appeared dusty, while the curtains were torn, old and worn out. The room simply did not feel properly maintained.
We booked a lakeside view expecting a nice and relaxing view, but unfortunately, the view was disappointing as we could see an old-looking building from our room. So, the “lakeside view” was definitely not what we had expected.
The Splash Pool was another disappointment. The chlorine smell was extremely strong, and the floor felt slimy and unpleasant when walking on it. Guests are required to remove their slippers before entering the Splash Pool area, which made the slimy floor even more uncomfortable and unhygienic to walk on, especially for children.
The room amenities were also lacking. There was no tissue provided in the room at all. There were only a few sheets of tissue in the bathroom, which were barely enough for one or two uses before running out. For a hotel at this price point, I honestly expected basic amenities like tissue to be readily available.
As for the buffet dinner and breakfast, both were just average. Nothing particularly impressive or memorable considering the price.
Overall, I expected much better from DoubleTree. The cleanliness, room maintenance, Splash Pool condition, basic amenities and overall experience did not match the price we paid.
Unfortunately, I don’t feel that the stay was worth the money. Hopefully, the management will take these comments seriously and improve the cleanliness, maintenance and facilities for future guests.