Hanoi Boutique Hotel & Spa

Nice breakfast and also friendly front desk good service will come back again

typical boutique hotel in the Old Quarter district , the difference is in the service which I rate it 6 Star ⭐ service , Lucy and Tracy at the front desk are professional and more than helpful , you have to give this hotel a try to experience the outstanding service 👍👍

Unfortunately I didn’t not enjoy my stay in this hotel. I’ve booked a suite with a city view for 3 nights and I was expecting a higher standing. The hotel: It’s supposed to be a boutique hotel and spa, but I haven’t experienced any Zen. I was not offered to go visit the Spa part, I was not offered a discovery session and I was not asked to enjoy a spa. A little disappointed, I stayed 3 nights and there was nothing to do. No access to a swimming pool, or a gym, so no relaxation... The hotel is outdated and dark, it deserves a new decoration. It was less well than in the photos. Usually Inlike to take pictures of the hotel and room I stay in but I haven’t take any this time… Lobby: Very good service at the reception, the staff was up to speed and an excellent level of English and communication. They helped us choose an activity for Ninh Binh and it was a prenium service with great benefits. I recommend. The room: The suite is big for nothing and so dark because the distribution of room is not meeting to standards of nowadays. The living room space is too dark and without natural light, which does not make it appealing. We stayed most of the time in the room in front of the window, so it is better to book only a 20 m2 room instead of such a big room, you will save money. I was in another boutique hotel just before that one and it was superb. Breakfast: Again, everything is dark, too subdued. I didn’t enjoy the buffet for breakfast, there aren’t many choices and it wasn’t very tasty. Three times, I asked for scrambled eggs and was served an omelette ... However, the staff is very welcoming and kind.

Staff was amazing, very friendly and quick check in. Breakfast was very good. Location right in middle of night market

Love the hospitality of the hotel and warmth welcoming staff when we arrived. The location was strategic to explore the busy hanoi 😊. Room a bit small but complete with amenities, ac, heater, separate bathroom and closet so i can take turn with my hubby to use it.

I stayed here for 3 nights and really enjoyed it. The location is amazing you are right in the old quarter but on a quiet road so the noise is minimal at night. The staff are amazing so friendly, lovely and happy to help with many recommendations, I would definitely stay here again.