Villa Oliviero

We recently had our wedding and 4 night stay with our families at Villa Oliviero. We loved every minute of our experience and only regret not booking the full week stay. We received the highest level of professionalism and service during our visit. Alice was incredibly helpful with everything planning and logistics-related prior to and during the stay, and she never seemed to get frustrated or tired with our back and forth emailing and zoom calls. On arrival, we had immediate assistance from several staff members to help with luggage, give us a tour of the facilities, etc. We had multiple events (cooking class, brunch, welcome event for 80, wedding for 80) which all went seamlessly thanks to the amazing staff who truly seemed to enjoy the events. We were also blown away by the food at all events, and had several guests say the pasta at the wedding dinner was the best they had throughout their entire trip throughout different parts of Italy! We would like to also shout out Genarro, who was the go-to person for our week for any requests, big or small. He was always there to help with a smile, even when what we were asking for may have been unreasonable. His presence was very calming. We already look forward to returning to the villa which I am sure we will do in the upcoming years. Thank you for a truly magical week!

I had a terrible experience with Alice and Nello Oliviero and want to warn anyone I can before they get stuck in a similar situation. I booked the entire villa, including the two annexes, for a five day wedding venue from April 11-16, 2022. When Italy fell into a Level 4: Covid-19 Lockdown, and with over 8 month's notice, I tried to get my deposit back. Obviously, international travel was off the table for the forseeable future, as this lockdown effected flights, quarantine restrictions, and most importantly the health and safety of our guests. Alice and Nello refused to return any portion of the deposit, as well as lied about reopening my dates for a potential new reservation (pictures attached). Months later after being caught in a lie, he just now unblocked my intended dates, all while keeping my entire deposit, knowing the wedding is no longer happening. The first screenshot is from March 8th, 2022, right before I emailed Nello asking why our dates were still "blocked". The second screenshot is from today, March 24th, 2022, after he replied to my email saying the dates have been open all along. I hope someone finds this useful. There are many other beautiful places to book in Positano where the owners are decent humans.