Hotel Granvia Kyoto

Extremely satisfied! No need to worry about rain at Kyoto Station, and it's convenient to get anywhere. Isetan department store and various shops are all within the station. The room facilities are very well-maintained, quiet, and have great blackout curtains. The air conditioning is silent. I'm very happy with my stay.

The location is excellent, right by JR Kyoto Station, next to Kyoto Airport and Isetan, plus various luxury brand stores. Since it was a long weekend (Silver Week) and I only booked this place the day before departure, it was ridiculously expensive – my wallet cried, haha! However, my child loved being able to watch the Shinkansen trains arriving and departing from our room. The brightly lit areas are the hotel corridors; the entire hotel is very large with many rooms. The service was good; check-in and luggage storage were both very smooth.

Conveniently located, spacious rooms, complete dining facilities, good service, but average room cleaning. We chose this hotel located within Kyoto Station for our leisure trip to Kyoto. Overall, the experience was quite good. The room was quite large, and despite facing the train station, the sound insulation was excellent; we could barely hear the sound of vehicles. The daily newspaper delivery was a nice traditional service. For breakfast, there's a buffet restaurant on the 2nd floor and a Japanese set meal on the 3rd floor. We stayed for 3 nights and tried both, each with its unique characteristics. The Japanese breakfast didn't have a huge variety of dishes, but there were three options for rice, and the ritual of cooking the rice on-site was very impressive. Room cleaning was a bit subpar. There were obvious stains on the carpet, and I'm not sure if they couldn't be cleaned or for what reason (Picture 2), but it was unpleasant to look at. A bottle cap left by the previous guest was also not cleaned up (Picture 3), which is unacceptable. When checking out, after paying the taxes, the front desk attendant handed the bill directly to us without an envelope, which felt unprofessional and unfriendly.

The location is unbeatable, right on top of JR Kyoto Station! Truly zero distance. Isetan is right next door, connected by a skybridge, so you can eat, drink, and shop without ever leaving the building. The breakfast was exquisite and abundant, and they even had matcha ice cream!

I really have to commend this hotel. The photo spots are excellent, allowing you to capture the Kyoto Tower perfectly. You can access all sorts of transportation right downstairs, and shopping is incredibly convenient too.

The room was noisy, mainly due to the subway. I was on the 11th floor, and the rattling sound of the subway passing over the tracks in the morning was very noticeable. The hotel charged for a child not occupying a bed, plus a city tax for an additional person, totaling 3700 JPY.