The RuMa Hotel and Residences
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The RuMa Hotel and Residences

Experience The RuMa Hotel and Residences, a 5-star hotel in Kuala Lumpur. It holds a rating of 9.5/10 from 1454 reviews, combining quality and value, with rates starting at KRW 251,483.

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Kuala Lumpur City Centre Park: 0.32 km away

Kuala Lumpur Convention Centre: 0.17 km away

Aquaria KLCC: 0.17 km away

Amenity Highlights

Leisure: Pool, Massage room, Gym

Pets policy: Pets are not allowed.

Breakfast style: Western,Chinese,American,Asian

Food & Drink: Room service, Snack bar, Restaurant, Bar, Lobby bar

The RuMa Hotel and Residences

Certified Sustainable
No. 5 of Instagrammable Hotels in Kuala Lumpur
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We Price Match
Highlights
Excellent service
Design hotel
Ideal location
Zen vibes
Comfy rooms
+4 more
Amenities
All amenities
Property Description
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Highly recommended!! One of the most comfortable hotels I’ve ever stayed. Love it.
Surroundings
Metro: Conlay
(490m)
Metro: Raja Chulan
(680m)
Train: Raja Chulan (MR7)
(680m)
Train: Ampang Park
(1.2 km)
Landmarks: Aquaria KLCC
(170m)
Landmarks: Kuala Lumpur Convention Centre
(170m)
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7

Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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6

Corner Studio City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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10

Corner Studio Twin Tower View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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8

Grand King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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8

Grand Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6

Grand Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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12

Deluxe Suite KLCC View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
7

Deluxe Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
3

Grand Studio KLCC View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
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Average for similar properties in Kuala Lumpur
L‍o‍w‍ ‍T‍S
April 26, 2026
Celebrating my loved one’s birthday at The RuMa Hotel Kuala Lumpur was truly unforgettable. From the moment we arrived, the service was warm, attentive, and effortlessly thoughtful. The team went the extra mile to make the occasion feel special, and every detail was handled with care. The room itself was beautifully designed—modern, elegant, and incredibly comfortable. It had a calm, luxurious feel that made it perfect for a meaningful celebration. We were especially touched by the birthday setup, which added a personal and memorable touch to our stay. The ambiance throughout the hotel is serene yet refined, offering a perfect escape right in the heart of the city. Every interaction with the staff felt genuine, and their attention to detail really stood out. Overall, it was a seamless and memorable experience. If you’re looking for a place to celebrate a special occasion in Kuala Lumpur, The RuMa Hotel is definitely one of the best choices. We’ll absolutely be back.
S‍h‍a‍n‍d‍i‍a‍n‍n‍i‍n‍g‍m‍e‍n‍g‍m‍e‍n‍g
May 9, 2026
The hotel's facilities are decent, but there's a serious issue with discrimination. They treat white guests exceptionally well, even better than Korean guests, and significantly better than Chinese guests. At night, the motorcycles are incredibly noisy, and the soundproofing is terrible; I could hear everything happening in the room next door, and this was after I paid extra to upgrade to a corner room. 1. **Freshly Squeezed Juice at Breakfast:** Yesterday morning, I noticed other white guests being offered freshly squeezed juice by the waitstaff without having to ask. For me, they didn't even bother to ask. I had to proactively request it to get some. This morning, I repeatedly tried to order freshly squeezed juice, but the staff initially claimed it wasn't available and only the self-serve, non-fresh option was. After persistent communication and asking three or four times, they finally told me I could order it. 2. **Seating Arrangement Issue:** During breakfast today, there were two tables by the window, and one was empty. I asked to sit there, but the staff told me it was reserved, even though I observed the table remained unoccupied throughout my entire meal. After repeated requests, I was finally allowed to sit there. Meanwhile, a white couple was seamlessly escorted to the other window table by the host. 3. **Food Waiting Time:** As soon as I sat down, I ordered eggs à la carte, and waited for about forty minutes without them arriving. During this time, my companion went directly to the egg station, watched them prepare it, and ordered again, constantly pressing them. The eggs my companion re-ordered eventually arrived, but my initial order never did. Other guests (white guests) clearly received their egg dishes much faster.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 7, 2026
Great service, and the breakfast spread was fantastic. No deposit required, which is a nice touch. It's a quiet place with a lovely ambiance. Plus, there's a shopping mall right across the street, and it's super close to the Petronas Twin Towers!
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N‍o‍o‍r‍a‍i‍n‍i‍h‍u‍s‍i‍n
May 11, 2026
The best hotel experience in Kuala Lumpur from check-in until check-out. The staff were professional, friendly, and always welcoming with a smile. The facilities were excellent and truly lived up to the hotel’s luxury standards. The room was spacious, and the soft, comfortable bed was perfect for someone like me who just wanted to relax and enjoy staying in the room. Complimentary snacks and a variety of drinks were also provided in the room. On top of that, the hotel is located very close to KLCC, which made everything even more convenient.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 28, 2026
Beautiful interior right from the elevators from basement parking, to the lobby entrance, to the pool and gym area, to the walkways leading to the room. Everything looked prestige and very private. Room is very clean (other than the blinds being dusty) and very high-tech (auto blinds, one button dimmer). I thoroughly enjoyed the bath tub and bathroom with marble floors. Service is superb - thanks for the warm welcome and check in process by Nizam. 10 minutes walk to both KLCC and Pavilion. Overall a very good stay although slightly pricey.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 30, 2026
Extremely comfortable and the services are top-notch! Staffs are extremely friendly and knowledgeable. The location is exactly at the center of CBD, easy to get around.
Z‍h‍o‍u‍z‍i‍r‍u‍i
May 10, 2026
The RuMa Hotel in Kuala Lumpur, nestled in the Golden Triangle, offers an elegant design that beautifully blends with local aesthetics, creating a serene and luxurious escape. The rooms are spacious and comfortable, with some offering views of the Petronas Towers. The service is attentive, and both the pool and dining options are excellent, making it a top choice for a city getaway.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 5, 2026
If you want to stay on a 5-star hotel minus the bustling vibes usual in grande hotels, The RuMa is an amazing choice! I believe it targets guests who wants a quiet time and still getting to experience that 5-star treatment. I stayed here for 7 days and there was just nothing to point out for improvement as everything in regards to the stay was amazing. The staff were very hospitable, the facilities were great, the breakfast was yummy, the room was beautiful and cozy that it made me stay in on some days to work on my laptop instead of my original plan of going to cafes/etc. Will definitely stay again if I have a chance and would highly recommend this hotel to people who wants a tranquil and peaceful hotel experience.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
April 25, 2026
It was a really comfortable stay and surprisingly convenient, walking distance to klcc which also means it’s linked to a fully sheltered walkway to pavilion. Staff was attentive and warm, really comfortable stay!

Certified Sustainable

This property has been certified as sustainable by Vireo to the GSTC Criteria

Services & Amenities

ATAS
Style: A la carte, Buffet
Cuisine: International
Open for: Breakfast, Brunch, Lunch, Dinner
Dining options: Reservations available
Business hours: [Tues - Sun] 12:00-14:30, 18:00-22:00
SEVEN Lobby Bar
Style: A la carte
Cuisine: International
Open for: Cocktails
Dining options: Reservations available
Business hours: [Mon - Sun] 10:00-23:59
The LIBRARI
Style: A la carte
Cuisine: International
Open for: Afternoon tea
Dining options: Reservations available
Business hours: [Mon - Sun] 10:00-23:59
SANTAI Pool Bar and Lounge
Style: A la carte
Cuisine: International
Open for: Brunch, Lunch, Dinner, Cocktails
Dining options: Reservations available
Business hours: [Mon - Sun] 10:00-23:59

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

To check-in, contact the property in advance.At the same time, please provide your check-in time

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineWestern, Chinese, American, Asian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 4 years old and under
Free
Children 5–11 years old
MYR 67.00 (approx. KRW 25,422) per person
Children 12–17 years old
MYR 133.00 (approx. KRW 50,465) per person
Adult
Buffet:MYR 133.00 (approx. KRW 50,465) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MYR 300.00 (approx. KRW 113,831) is charged.
Deposit Payment MethodsThis property accepts credit cards, debit cards, third party payment services and cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Local hotel name: The Ruma Hotel and Residence
  • Opened: 2018
  • Number of Rooms: 253
Phone:+60-3-27780888
Email:reservations@theruma.com
Located just steps away from the Petronas Twin Towers, Suria KLCC, and Pavilion Kuala Lumpur, The RuMa Hotel and Residences is an urban sanctuary that redefines Malaysian luxury — expressed through design, service, and cuisine. Recognised with One MICHELIN Key 2025 for its exceptional hostmanship, the hotel’s 253 elegantly appointed rooms and suites blend local character with modern comfort, offering a tranquil sense of home in the heart of the city. Guests can indulge in refined Malaysian flavours at ATAS, unwind over handcrafted cocktails at SEVEN Lobby Bar, savour locally inspired afternoon tea at The LIBRARI, or bask by the infinity pool at SANTAI Pool Bar and Lounge. The sixth-floor UR SPA and 24-hour fitness centre provide a serene retreat above the city, while the hotel’s versatile event spaces — designed for intimate gatherings, private celebrations, and corporate occasions — embody The RuMa’s hallmark of genuine warmth, quiet sophistication, and a deep sense of place that makes every moment truly memorable.

You might be wondering

What are the check-in and check-out times at The RuMa Hotel and Residences?

Check-in time at The RuMa Hotel and Residences starts at 15:00, and check-out time is by 12:00.

Does The RuMa Hotel and Residences have a pool?

Yes, The RuMa Hotel and Residences has a swimming pool for guests.

Are pets allowed at The RuMa Hotel and Residences?

No, pets are not allowed at The RuMa Hotel and Residences.

Does The RuMa Hotel and Residences serve breakfast?

Yes, The RuMa Hotel and Residences serves breakfast for guests. Breakfast options include Western, Chinese, American, Asian style.

How much does it cost to stay at The RuMa Hotel and Residences?

Room prices at The RuMa Hotel and Residences vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

What’s the cancellation policy at The RuMa Hotel and Residences?

The cancellation policy at The RuMa Hotel and Residences depends on your room type and booking terms.

Does The RuMa Hotel and Residences offer airport transfers?

Yes, The RuMa Hotel and Residences offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

About This Property

Nearest AirportSultan Abdul Aziz Shah Airport
Distance to Airport29.11KM
Nearest Train StationAmpang Park
Distance to Train Station1.22KM
Nearest Subway StationConlay
Distance to Subway Station0.49KM
Average Price FromKRW560123
Hotel Star Rating5