Ascott Star KLCC Kuala Lumpur

Room Size and Facilities: Rooms are described as spacious, clean, and comfortable, often featuring modern touches and well-equipped kitchens. The hotel offers apartment-style accommodations with washer-dryer facilities, which guests find practical for longer stays.(based on 237 reviews)

Hotel location is good,close to KLCC and LRT station. Swimming pool is fantastic with 50m length at 6th storey and view of Petronas twin tower at rooftop pool. Breakfast is normal,not much varieties.

Worst stay ever. The guest parking is located at the super basement, which is extremely inconvenient and not guest-friendly at all. The check-in process was slow, and we weren’t informed that only one side of the lift was operational for my room. The room floor was dirty, and we couldn’t find the switch for the water heater. Although a technician came to assist, the heater still didn’t work on the first night. We were too tired to call again, so we ended up showering with cold water. The next day, we contacted the staff again, and the technician mentioned they would need to open the ceiling to check. Since we were heading out, we requested a room change. However, there was no apology or gesture of goodwill, and even the room change process was slow. The receptionist even asked if we wanted them to check the water heater in the new room — what a ridiculous question! Shouldn’t everything be properly checked before the room is handed over to guests? Overall, the experience was far from worth RM500++ per night. The room itself wasn’t impressive either.