Bella Nara Hotel Chiang Mai

The hotel room was fantastic, and the service was great too. However, there's one major issue: the constant noise from motorcycles on the street at night made it very difficult to sleep.

Bellanara was the highlight of our Chiang Mai trip, a truly pleasant surprise! First off, we arrived before check-in, and they kindly let us in early. The front desk staff were incredibly friendly and helpful, which was fantastic. Just outside the lobby is the pool. But what really stood out was the room – it was huge, practically a one-bedroom apartment! You really can't tell from the pictures. My friend and I were so impressed the moment we walked in, we instantly regretted not booking more nights. The furnishings gave off a lovely French vibe. The stay was absolutely wonderful, I can't stop thinking about it!

The natural environment is so good here that there were bugs and geckos right on the room's balcony. Like, a whole row of them 😭😭 I was genuinely terrified. I was so scared at the time that I didn't take any pictures. Later, I passed by the common area and saw another one perched there. The key thing is that the geckos' color is very similar to the hotel's decor. I'm so lucky I didn't get a chance to sit on the balcony sofa, otherwise, if I had touched one, I really would have had insomnia for days 😢. The staff came to deal with it, but they just sprayed something quickly. The gecko was back within 2 minutes. I was genuinely worried I'd be sleeping with geckos in the middle of the night~ After checking into the room and staying for about two hours, I immediately booked another hotel in the city center. Personally, I'm really afraid of small animals. Mainly, I don't know if they carry germs. I ended up coming back early the next morning to pack my luggage. 😢😢😢😣😣😣

This hotel steals things, do NOT bring valuables. My jewelry pouch with Van Cleef & Arpels, TF, and LV items was completely stolen from my makeup bag. Absolutely disgusting.

At 8 AM, while we were still asleep, a note was slipped under our door saying they smelled smoke and warning us not to smoke, threatening a 5000 Thai Baht fine if it happened again. First of all, we never smoke. Secondly, we were still sleeping. How can you smell smoke in a public area, then print our names and room number, and slip it into our room? Isn't that a bit ridiculous?! When we went to the front desk to tell them we don't smoke, their attitude was terrible! They just kept saying "OK" without a single apology! The service was unbelievably bad!! I also suspect the hotel might be *******! We stayed for four nights and didn't get a good night's sleep once. It was very unsettling, and the noise was incredibly loud and disturbing! I will never book this hotel again!

Super satisfied with my stay! 💕 It's about a 15-minute taxi ride from the airport 🚗. The lobby smells amazing and has a very opulent, 'old money' vibe 💰. Every staff member is incredibly warm and greets you proactively 🙋‍♀️. The pool 🏊‍♀️ is absolutely stunning and perfect for photos, with a chic French, black-and-white aesthetic. The surrounding scenery is also fantastic, and the facilities are brand new. It's super convenient, just a 5-minute walk to Maya. The only slight downside 🤣 is that the in-room Wi-Fi signal 📶 isn't very strong. Overall, I'm very happy with my stay.

The hotel's design is beautiful, and the public areas are great. The staff provided excellent service. My only minor regrets are that I arrived too late to try the pool, and the room itself was a bit basic with subpar blackout curtains and soundproofing.