Let's start with the positives, as is customary:
1. **Location**: This is the closest hotel to the airport, situated on the 2nd floor (arrivals hall) of Terminal 3. There are plenty of shops and restaurants within the airport, making shopping quick and convenient. To find it, just follow the restaurant signs, then head past the bus stop, through the airport garden, and the hotel elevator will be on your left at the very end. The hotel lobby offers luggage storage. Despite being busy, the service is attentive and the staff are polite and smiling.
2. **Check-in/Check-out**: Both processes are incredibly fast. Even with many guests, the self-service machines made check-in super quick – a big plus! Check-out was equally efficient; simply hand over your room card and leave (this applies to guests with good credit).
3. **Room**: The room was spacious and bright, which is quite rare for Japan. The bathroom was also a good size and very clean, with all necessary amenities.
4. **Bedding**: The bedding was very comfortable, especially the pillows. I really wanted to buy them, but I had too much luggage to carry them.
5. **Airport Buses**: The airport bus network is extensive and makes getting anywhere very convenient, especially to nearby places like outlets and Odaiba.
Now for the drawbacks:
1. **Cleaning in Corners**: Like many hotels, there were some cleanliness issues in corners – dust accumulated around window edges, furniture edges, and in crevices.
2. **Damaged Bed Headboard**: The bed's headboard was damaged, likely due to wear and tear from age, and was flaking a bit.
Overall, it's a very good hotel. Its geographical location alone surpasses many competitors. The smiling service shows they try their best to consider guests' needs. They just need to pay attention to cleaning in corners and facility maintenance. When I come to Tokyo again, I'll definitely stay here for the last two nights before heading home. Highly recommended!
Original TextTranslation provided by AI