Crowne Plaza QINGDAO by IHG

The breakfast was plentiful, and the bed was really comfortable. Amy at the front desk was super thoughtful and helped me get a big room with an amazing sea view! This classic five-star hotel in Qingdao truly lives up to its reputation. The location is unbeatable, with Mykal and Jusco nearby, which is really convenient! There are so many great food options around too!

1. The hotel's location is excellent: it's about 1 km from the Olympic Sailing Center, and there's a subway station very close by, making it super convenient to get anywhere. There are also many dining options around the hotel, allowing us to try different cuisines every day. 2. We were upgraded to a sea-view room. Although the room was a bit old, the cleanliness was good. The bedding was very comfortable, which greatly improved my sleep. The service from the front desk, concierge, and housekeeping staff was all excellent. 3. I have a small suggestion regarding the dining: We checked out at 6:30 AM, just as the restaurant was opening. Since we were in a hurry, we asked the restaurant to pack some breakfast for us to take away. What disappointed me was that, despite the restaurant supervisor mentioning a standard packing procedure during our prior conversation, we ended up with two croissants and two Danish pastries, unwrapped, in a paper bag. I think this standard is too low. At the very least, they should have been put in a food-safe bag to separate them from the paper. This was the only small letdown during our stay.

1. Joy at the front desk and the rest of the staff were all very communicative and helpful. 2. I booked a Deluxe Twin Room on Ctrip, and the first image on the page showed it had a bathtub and a private bathroom (which I understood to be separate). The second image, from Dianping, for the same room type also showed them as separate. However, upon check-in, the room I was given only had a bathtub. Due to the inconvenience with my child, and since the hotel hadn't finished cleaning other rooms, I was later upgraded to a different room type. I hope the platform can update this information as soon as possible to provide accurate text and image descriptions. 3. The hotel's location is convenient, making travel easy, and there's a commercial area within a 5-minute walk. The pool water temperature is on the warmer side, so kids are less likely to catch a cold.

Amy at the front desk of Crowne Plaza Qingdao was absolutely wonderful! Her service was excellent and she was incredibly enthusiastic. Seeing that I had a child with me, she kindly upgraded our room for free, making our stay much more comfortable. We were extremely satisfied with our stay this time. It really shows the difference a well-established 5-star hotel makes. The breakfast was also very rich, and my child had a fantastic time. This will definitely be our first choice when we visit again!

This is an older five-star hotel in Qingdao. The location is excellent, with convenient transportation. It's very close to May Fourth Square, Olympic Sailing Center, the beach, and Xiaoyushan Park. The hotel rooms are spacious, but the facilities are a bit dated, and the hygiene is just average. The breakfast, however, offers a great variety. On the day of check-in, they provided complimentary drinks per person. During my stay, it rained heavily in Qingdao, and my clothes and shoes got soaked. I contacted housekeeping to dry my wet clothes, but they informed me there would be a charge. I found this quite unbelievable, especially for a five-star hotel where the nightly rate is nearly four digits, and considering I was staying for five consecutive nights and needed my clothes dried urgently, having to pay extra for it felt very disappointing. I hope the hotel considers this situation. To sum up, besides meeting hardware standards, a five-star hotel should also focus on its service awareness. I hope the hotel continues to improve.

Upon arrival, the hotel front desk staff kindly upgraded our room for free because our reserved room type wasn't ready yet due to cleaning. While the hotel facilities show their age a bit, the cleanliness was impeccable. The breakfast spread in the morning was incredibly rich and diverse, and the hotel is very close to the subway station. Being a holiday, the dining area was quite crowded around 8:30 AM. On our last day, since our train was scheduled for later, the lovely Joy at the front desk was thoughtful enough to arrange a late check-out for us. We really appreciate it!

Amy provided excellent service, and I really loved the room this time. I stay here often and am always satisfied with my check-in experience. Environment: Good Service: Perfect

This is a well-located, older five-star hotel. While the facilities show their age, the overall service is excellent. I was upgraded to a suite upon check-in, and Amy at the front desk kindly arranged a late check-out for me based on my situation, which I really appreciated! I also want to commend the cleaning staff on the 30th floor; though they don't say much, their work is very professional. It was a very pleasant stay!

We vacation here every summer, and this hotel (close to the Olympic Sailing Center) is our go-to. The service is always as thoughtful as ever. This time, Andy Li arranged everything perfectly in advance. After a 7-hour drive, we arrived to find all our requested items already prepared in the room. Our family had a very comfortable three-night stay!