Ascott Jakarta

Great services and accommodate all our request accordingly. Location wise very strategic for main city strolling and shopping since it just walking distance. And one good thing it can accomodate for a large group like us. Thank you so much!

Room is big but it is quite dated. My room had a choke drain which resulted in flies all over the whole room.

Had a very pleasant stay at Ascott Jakarta. The room was spacious, clean and very comfortable. The apartment was beautifully maintained and the facilities were great. The location is also very convenient, close to shopping malls and easy to get around. Staff were friendly and helpful throughout our stay. Overall, we had a wonderful experience and would definitely stay here again. Highly recommended! ❤️

I wished I hadn’t need to do this review. Here goes:(1) I was allocated level 20 as I had requested for a high floor prior to arriving; At this level, I have to have nightly battles with mosquitos buzzing around the bed and my ears. (2) the aircondition broke down on my second night and was resolved only the next day after the maintenance engineers came into my room, twice. I was provided with a fruit basket and some snacks for this as an apology for the lost of comfort. (3) I see cockroaches at the breakfast area on a daily basis and decided to skip the breakfast completely on some days due to being turned off by these sightings. The staff would quickly swap away the cockroaches when I bring notice but I don’t see any real fumigation going on during my stay of 6 nights. (4) the lobby is well decorated but can tell that rhe hotel is old. (5) bed bugs.. photos attached. The only saving grace was its proximity from the grand Indonesia shopping mall where I can get a decent meal instead of the one at hotel. The staffs were generally friendly although there room wasn’t tidied even though I had asked the staff at lobby for room makeup, happened at least twice. And there were numerous calls to the room from the hotel asking if my stay was ok so far, it could be that the hotel was concerned about my comfort and I resent the phone ringing and I had to answer the calls every time; probably 5-6 times during the stay. Maybe it was by pure chance that I had such experience but this is my unadulterated hotel stay review as I was asked for it.

Location was perfect - very close to Grand Indonesia and Thamrin. We were upgraded to 2 bedroom apartment and really loved the spacious rooms.

We booked the 2 bedroom unit. It was spacious. Housekeeping and general service at Ascott is excellent as always.

Wonderful family stay at Ascott Jakarta! Room js veryvery spacious for a family of five, comfortable room and excellent service from arrival until check out! The thoughtful in-room birthday wishes arranged as requested made our celebration extra special🫶🏼 Breakfast was nice and has variety of food. In-room amenities were convenient and available for use, washing machine with dryer is totally a plus point! A happy mom here!