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Address:
Charlton Rd, Shepton Mallet BA4 4PR, United KingdomMap
Phone+44 1749 346912
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(330 Reviews)TripAdvisor
330 Reviews
Lisa H
Utter Disappointment
I booked and paid for 2x spa overnight gift vouchers for my children as Christmas gifts and they were both absolutely over the moon. I chose the spa close to where we live Charlton House. My son wen...
A year has past and I still haven’t received the full body lava shell massage I paid for in June or any offer of rectification at all. Please be careful as they are happy to take your money but not pr...
Tired, unclean, broken establishment, close to do your work, don’t charge good money for a work in progress..
Me and my sister had a spa day as a very special treat.. Half the jets in the pools didn’t work, the sensory shower was out of order, no flip flops or footwear available in the spa, everything look...
Although I had a nice day it was let down by some of the staff's attitudes. Not enough relaxing areas/places to sit for the number if people using spa. I would not say it was a pool. Areas were ja...
Utter Disappointment
I booked and paid for 2x spa overnight gift vouchers for my children as Christmas gifts and they were both absolutely over the moon. I chose the spa close to where we live Charlton House. My son wen...
Terrible.
A year has past and I still haven’t received the full body lava shell massage I paid for in June or any offer of rectification at all. Please be careful as they are happy to take your money but not pr...
Good luck
No chance. They don't acknowledge your existence. If they could pick up the phone. There's no online option for Charlton house.
Tired, unclean, broken establishment, close to do your work, don’t charge good money for a work in progress..
Me and my sister had a spa day as a very special treat.. Half the jets in the pools didn’t work, the sensory shower was out of order, no flip flops or footwear available in the spa, everything look...
Nice day room for improvement
Although I had a nice day it was let down by some of the staff's attitudes. Not enough relaxing areas/places to sit for the number if people using spa. I would not say it was a pool. Areas were ja...