https://www.trip.com/travel-guide/attraction/shepton-mallet/bannatyne-health-club-and-spa-56024091/
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Bannatyne Health Club And Spa

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based on 330 reviews
Spas
Permanently Closed Has this place reopened? Let us know!
Address:
Charlton Rd, Shepton Mallet BA4 4PR, United KingdomMap
Phone+44 1749 346912
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330 Reviews
  • Lisa H
    Lisa H
    ta-icon

    Utter Disappointment

    I booked and paid for 2x spa overnight gift vouchers for my children as Christmas gifts and they were both absolutely over the moon. I chose the spa close to where we live Charlton House. My son wen...

    Reviewed on Sep 27, 2023
  • sarahbC8251MQ
    sarahbC8251MQ
    ta-icon

    Terrible.

    A year has past and I still haven’t received the full body lava shell massage I paid for in June or any offer of rectification at all. Please be careful as they are happy to take your money but not pr...

    Reviewed on Aug 2, 2023
  • Sam S
    Sam S
    ta-icon

    Good luck

    No chance. They don't acknowledge your existence. If they could pick up the phone. There's no online option for Charlton house.

    Reviewed on Jul 2, 2023
  • Camdenqueen
    Camdenqueen
    ta-icon

    Tired, unclean, broken establishment, close to do your work, don’t charge good money for a work in progress..

    Me and my sister had a spa day as a very special treat.. Half the jets in the pools didn’t work, the sensory shower was out of order, no flip flops or footwear available in the spa, everything look...

    Reviewed on May 10, 2023
  • 913kayt
    913kayt
    ta-icon

    Nice day room for improvement

    Although I had a nice day it was let down by some of the staff's attitudes. Not enough relaxing areas/places to sit for the number if people using spa. I would not say it was a pool. Areas were ja...

    Reviewed on Feb 16, 2023

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