Ibis Sète Balaruc les Bains Bien-être et Spa

The hotel is located behind electronic gates for vehicles and thick hedges for pedestrians approached through a pleasent garden and paved terrace to a building that has the appearance of a 1960s block of flats. Receptionist very pleasant and helpful with good English. Room overlooking the car park and another block of flats. The room was small, the bed large, it had a nice balcony but no outdoor furniture which was disappointing. The bathroom was very small, the sink was so close to the shower entrance it made getting in and out difficult. Pleasant walk into the village and a well paved, well lit promenade alongside the etang, but uphill climb back. Probably wouldnt stay in this hotel again as the room was too small and basic.

We stayed one night as we were just passing through on the way to Spain. We stay in Ibis hotels a lot and you always know what you are going to get, a decent, clean room, comfy bed & a good breakfast. Not so in this case. This is not a standard Ibis, it looks like its been converted from something else, another hotel or maybe an apartment block. As a consequence, we had the tiniest Ibis room I have ever seen and the tiniest bathroom. As an example, I had to move the folding luggage rack & the chairs and table just so that we could move around the bed and so that I had a one metre space to place my dogs bed. NOT what I would expect from Ibis. In fact, as a gold member, I would have expected an upgrade to a better room but obviously this did not happen. On the plus side, staff were friendly, I got my welcome drink without having to ask for it and the food in the restaurant was OK. Pets allowed for a small charge On the minus side, the tiny room as mentioned above, the car park surface needs attention it being rutted and old, hotel is a bit difficult to find but the satnav sorted that out. Hotel has a pool and spa that we didnt use as only there the one night. Would I stay again, probably not.

Good location, copious breakfast, friendly staff but, considering COVID, poor hygiene in the bedroom - finger marks and squashed insects on the glass of the door leading to the balcony. When we asked the cleaner to do something about it, she said it was not her job and that the glass was only cleaned once every 2 months (!!!) by an outside company. Not good enough. Also, one person visibly on duty at breakfast was not enough for the numbers, especially since there was a sports team devouring everything in sight. Finally, there was no one on duty at the pool each time I went so rules were not respected - some men wore shorts, some people were on their mobile phones, etc., etc.